NHTSA ID Number: 10232160
Manufacturer Communication Number: E298
TSB/Document Date: 2023-03-01
Summary
Certain Engine Model Year 2018 PACCAR
MX-11 engines must have the crankcase pressure sensor replaced due to contamination during assembly.
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TSB/Document ID: E298
Replacement Service Bulletin Number:
MFR Communication Date: 2023-02-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
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E298: PACCAR
MX-11 EMY2018 Crankcase Pressure Sensor
Number
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Clone
E298
Description
E298: PACCAR
MX-11 EMY2018 Crankcase Pressure Sensor
Date
2/24/2023
Condition
Certain Engine Model Year 2018 PACCAR
MX-11 engines must have the crankcase pressure sensor
replaceddue to contamination during assembly.
Chassis Affected
50 Model Year 2018-2019 365, 520, 567, and 579 chassis equipped with Engine Model Year 2018 PACCAR
MX11 engines.
Action
Campaign
Service all affected chassis that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their
chassis is on the list.
2. In Service Management, select Campaign E298 to add it to the case. If the unit is released back into service
without performing the repair, make sure to also release the Campaign in Service Management.
3. If you are not using Service Management to start repair orders, review SIR for “Complete” or "In Process"
next to the “E298” campaign code prior to performing this repair.
4. Follow the procedures below to replace the Crankcase Pressure Sensor and clear fault codes.
5. Attach a Trip and Total Recorder Report and a DAVIE4 Session Report to the warranty claim. See procedures
for details.
Warranty
For repairs completed by 03/01/2024, Peterbilt
will pay for parts at dealer net plus applicable mark-up and
labor:
• 0.6 hours labor to replace Crankcase Pressure Sensor and clear inactive DTCs with no active DTCs. Use Quick
Claim Code E298A.
• 0.8 hours labor to replace Crankcase Pressure Sensor and perform repair verification for active code P1404.
Use Quick Claim Code E298B.
• 1.2 hours labor to replace Crankcase Pressure Sensor and perform repair verification for active code P1407.
Use Quick Claim Code E298C.
• 0.6 hours labor to replace Crankcase Pressure Sensor and perform repair verification for active code P1408
and/or P1870. Use Quick Claim Code E298D.
Attach a Trip and Total Recorder Report and a DAVIE4 Session report to the warranty claim to
document active fault codes. See procedures for details.
Additional troubleshooting and repairs for active DTCs are NOT covered by this bulletin or quick claims. File
for additional troubleshooting and repair as appropriate in accordance with any applicable warranty.
• File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first.
• File the claim within 14 days in accordance with warranty policy.
Peterbilt
dealers may perform E298 repairs on Kenworth
chassis, but Quick Claims do not apply. For Kenworth![]()
chassis repairs, use the long claim input form.
PRWS CLAIM CODING
Campaign E298
Code:
Campaign
Type
Field Repair
Claim
Engine Repair Type
Category:
Proactive
Customer 010
Concern
Code
Causal Code
A1
Corrective 03
Action
Code
Responsibility Campaign
Code:
Failure
Location
045021029
Causal Part
Supplier
Code
N/A
SRT Codes
1995381
B22-006
0.6 hrs Replace
Crankcase
Pressure Sensor
according to
Bulletin
Procedures – No
active codes
B22-007
0.8 hrs Replace
Crankcase
Pressure Sensor
according to
Bulletin
Procedures –
P1404 Active
B22-008
1.2 hrs Replace
Crankcase
Pressure Sensor
according to
Bulletin
Procedures –
P1407 Active
B22-009
0.6 hrs Replace
Crankcase
Pressure Sensor
according to
Bulletin
Procedures –
P1408 or P1870
Active
Parts
Parts are available from PACCAR
Parts.
Quantity
Part
Number
Description
1
2259058PE Crankcase Pressure Sensor
As
Needed
Source
Locally
Background
Crankcase pressure sensors on certain MX-11 EMY2018 engines may have been contaminated during initial
assembly and subject to premature failure. Affected chassis will have the sensor replaced.
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle
can be safely repaired and maintained.
Please see procedure in Links section of this bulletin.
Links
E298 Chassis List
E298 Repair Procedure
E298 English letter
E298 French letter
Authored by D. Cook
Select the date.
CAMPAIGN LETTER
This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject: Field Repair Notice: E298 – MX-11 EMY2018 Crankcase Pressure Sensor
EXPIRATION DATE: 03/01/2024
Dear Peterbilt
Customer,
Peterbilt
is pleased to inform you that certain vehicles with an EMY2018 MX-11 engine are eligible to receive a replacement of the
crankcase pressure sensor. The existing sensor may have been contaminated during assembly, which could lead to premature failure of
the sensor. Our records indicate that your vehicle has not received this repair, and it will be performed at no charge to you.
What is Peterbilt
improving?
Peterbilt
will replace the crankcase pressure sensor.
What will this improvement do?
Reduce the possibility of a contaminated crankcase pressure
sensor.
What should you do?
Contact your dealer immediately to schedule an appointment.
Please contact a Peterbilt
dealership to schedule an appointment for this improvement. To find your Peterbilt
dealer, please visit the Dealer
Locator at www.Peterbilt.com or scan the QR code. When contacting your Peterbilt
dealer, refer to campaign E298 – PACCAR
MX-11
EMY2018 Contaminated Crankcase Pressure Sensor and the VIN(s) listed in this letter. The work for this improvement will take
approximately 2.0 hours of labor depending on vehicle configuration and dealer scheduling. There will be no charge to you if completed
within standard warranty or by 03/01/2024, whichever is later.
We look forward to the opportunity to deliver this product improvement as part of our effort to provide the highest levels of customer
satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to Peterbilt
and its dealer network. Industryleading quality, performance and reliability are hallmarks of Peterbilt
products, and we thank you for making Peterbilt
your truck of choice.
Sincerely,
Michelle Ponsonby
Director of Customer Experience
Peterbilt
Motors Company
Sélectionner la date
LETTRE DE CAMPAGNE
Cet avis concerne votre véhicule. Votre (vos) NIV(s) se trouve(nt) au bas ou au verso de la présente.
Objet : Avis de réparation sur le terrain : E298 – Capteur de pression du carter de moteur sur MX-11 EMY2018
DATE D’EXPIRATION : 01/03/2024
Cher client Peterbilt
,
Chez Peterbilt
, nous sommes ravis de vous informer que certains véhicules équipés d’un moteur MX-11 EMY2018 sont admissibles au
remplacement du capteur de pression du carter de moteur. Le capteur existant peut avoir été contaminé pendant l’assemblage, ce qui
pourrait générer une usure prématurée du capteur. Nos registres indiquent que votre véhicule n’a pas bénéficié de cette réparation et
celle-ci sera effectuée sans frais.
Qu’est-ce que Peterbilt
améliore ?
Peterbilt
remplacera le capteur de pression du carter de moteur.
Quel effet aura cette amélioration ?
Réduire la possibilité d’un capteur de pression du carter de moteur contaminé.
Que devriez-vous faire ?
Communiquer immédiatement avec votre concessionnaire afin de prendre
rendez-vous.
Veuillez communiquer avec un concessionnaire Peterbilt
afin de prendre rendez-vous pour cette amélioration. Pour trouver votre
concessionnaire Peterbilt
, veuillez consulter Dealer Locator sur www.Peterbilt.com ou balayer le code à barres. Au moment de
communiquer avec votre concessionnaire Peterbilt
, vous référer à la campagne E298 – Capteur de pression du carter de moteur
contaminé sur moteur MX-11 EMY2018 de PACCAR
, ainsi qu’au(x) NIV(s) cité(s) à la présente. Le travail requis pour cette amélioration
nécessitera environ 2.0 heures de main-d’œuvre selon la configuration du véhicule et la disponibilité du concessionnaire et sera effectué
sans frais s’il est complété dans le cadre de la garantie de base ou avant le 01/03/2024, selon la date la plus éloignée.
Nous anticipons l’occasion qui nous est offerte de vous livrer cette amélioration de produit témoignant de l’effort que nous mettons à
offrir les plus hauts niveaux de satisfaction de la clientèle et d’expertise de service. Nous apprécions votre entreprise ainsi que votre
constante fidélité envers Peterbilt
et son réseau de concessionnaires. Les produits Peterbilt
se distinguent en étant leader de l’industrie
en matière de qualité, performance et fiabilité et nous vous remercions de faire d’un Peterbilt
votre camion préféré.
Salutations
Michelle Ponsonby
Directrice du service à la clientèle
Peterbilt
Motors Company
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