SUBJECT:

WIRELESS CHARGER STOPS CHARGING
WHEN USING iPHONE 12 OR LATER

No:

TSB-22-13-004

DATE:

December 2022

MODEL:

2022-23 Outlander
2023 Outlander PHEV

CIRCULATE TO:

[ ] GENERAL MANAGER

[ X ] PARTS MANAGER

[ X ] TECHNICIAN

[ X ] SERVICE ADVISOR

[ X ] SERVICE MANAGER

[ X ] WARRANTY PROCESSOR

[ ] SALES MANAGER

PURPOSE
This Campaign Bulletin provides instructions to reprogram the wireless charger with the
latest software.

BACKGROUND

Wireless charging technology from Apple which was built into some iPhone 12 or later phones
have Magsafe. Magnets inside the iPhone with Magsafe absorb electromagnetic waves
emitted from the wireless chargers. Wireless chargers recognize the magnets of Magsafe as
foreign material and stop charging. Please reprogram the software on all in stock vehicles
and upon all visits of applicable vehicles.

AFFECTED VEHICLES

All 2022 Outlander
Certain 2023 Outlander (VIN Cut-off JA4J4VA89PZ015655)
Certain 2023 Outlander PHEV (VIN Cut-off JA4T5VA96PZ015661)

ATTENTION:
 Turn off all electrical devices to minimize the vehicle's electrical load. Also use an
external power source to ensure that the vehicle battery maintains the specified voltage
during reprogramming. Low voltage of the auxiliary battery may cause incomplete
reprogramming and should that occur the ECU may require replacement.
 Write down all the customer’s electrical device settings such as A/C and radio before
reprogramming and restore them after reprogramming.
 Connect the MUT-3 to an AC power source to prevent internal battery discharge.
 Before using, make sure the USB cable and MUT-3 main harness are not damaged.
 Do not perform maintenance work in the engine room during reprogramming.
The cooling fan may operate while reprogramming.
 Check the All DTC after reprogramming and erase them (if any).

Copyright 2022, Mitsubishi Motors North America, Inc.

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EQUIPMENT
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The following equipment is needed to reprogram the ECU:
VCI (Vehicle Communication Interface) or VCI Lite - MB991824 or MB992744
MEDIC Laptop/Tablet with A/C power adapter - 520924, or FZG1MK2
MUT III Main Harness "A" (blue connector at the DLC end) - MB991910 or MB992745
USB 2.0 Cable - MB991827 or MB992747
MEDIC 3.5/4 update at 765 or higher
For Standalone MUT III units, MUT-III SE Reprogramming Database N221001NR or
higher

ECU REPROGRAMMING CHART

SOFTWARE/MEDIC VERSION VERIFICATION PROCEDURE
1.

Verify that the Wireless Charger-ECU has not already been updated to the latest S/W number in
the table above. If the ECU is at the latest level, reprogramming is not necessary.
NOTE: Reprogramming the Wireless-ECU with the latest database (e.g., N221001NR
includes all past and current reprogramming for TSBs of affected vehicles. It is not
necessary to reprogram the ECU for each previous TSB.

For MEDIC 3.5/4 users only: (MUT-III SEV users go to step 5)
2. Verify the MEDIC 3.5/4 is at version 3.5 and at update 765 or higher.
If your MEDIC 3.5/4 update is at least 765, continue with the Reprogramming Procedure.
If your MEDIC 3.5/4 update is below 765, update your MEDIC as follows:

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3. Select the MEDIC 3.5/4 Admin tab and click on “Updates”.

4. If the MEDIC update screen advises updates are available, click the “Begin” button.
After all updates are complete, GO TO THE REPROGRAMMING PROCEDURE.

5. STANDALONE MUT-III SE SCAN TOOL VIEWER (STV) ONLY: (MEDIC 3.5 USERS – GO TO THE
REPROGRAMMING PROCEDURE). Verify that your MUT-III SE has the most current version of the
reprogramming database from the MUT-III SE Main Page.
a. Press the MUT-III SE STV icon.

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b. Press the Reprogramming button once the vehicle information is entered.

c. Press "ECU Reprogramming (SDB)" button.

d. Confirm that the database number displayed in the upper right above the chart is
N221001NR or higher.
i. If the database number displayed on your MUT-III SE is N221001NR or
greater, continue to the next section.
ii. If the reprogramming database number displayed on your MUT-III SE is
lower than N221001NR, then the MUT-III SE database needs to be updated.
iii. Once the database number is confirmed, hit the Home button to go back to
the System Select screen.

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REPROGRAMMING PROCEDURE
! CAUTION

To ensure that the vehicle battery maintains 12V during the procedure, hookup a battery charger to the vehicle during the procedure.

NOTE: VCI Stand−alone reprogramming is not available for this procedure. The laptop/tablet
and the VCI must remain connected for the entire procedure.
1. Connect the equipment as follows:
NOTE: VCI Lite and MEDIC 4.0 Toughpad shown for illustration purposes only.

Data Link
Connector (Blue
End)
MUT−III SE
Main Harness

•

Turn the MEDIC PC/tablet on. If the battery
indicator in the lower right hand corner of the
screen does not show a full charge, it is
recommended that either the battery be charged
prior to beginning or be used with the A/C power
adaptor connected.

•

Connect the USB cable to the VCI/VCI Lite. When
the laptop/tablet displays the MUT-III SE main
screen, connect the USB cable to the device.

•

Connect the MUT-III SE main harness with the
blue DLC connection to the VCI/VCI Lite. Connect
the blue connection of the MUT-III SE main
harness to the vehicle's data link connector.

•

For VCI only (p/n MB991824): Turn the VCI power
switch ON. Verify that the indicator lamp in the
upper right corner of the screen is green.

USB Cable
Toughpad
(back)
VCI Lite

! CAUTION

DO NOT DISTURB THE HARNESS CABLES OR CONNECTIONS DURING THE REPROGRAMMING
PROCESS AS IT COULD CAUSE THE CONTROL UNIT TO LOSE DATA. IF THE USB CABLE IS
DISCONNECTED DURING THIS PROCEDURE, A WARNING MESSAGE WILL DISPLAY.
NOTE: Due to limited space it may be easiest to connect battery charger cable onto
ground point.
2. Turn the ignition switch to the “ON”
position.

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a. Press MUT-III SE STV icon.

b. Press the model information display button (car icon) and verify all vehicle info
is correct.

c. Press the reprogramming icon button.

d. Press the "ECU reprogramming" (SDB) button.

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e. Select "Wireless charger" from the System List and press the OK button.

f. The Automatic ECU Reprogramming (SDB) database screen will display. Press the OK
button.
• Verify that the correct new Software (Countermeasure for wireless charger
unable to charge) is listed in the table.

g. Press the OK button and type AS2 account information to start the reprogramming.

Note: Do not disturb the cable or turn off the ignition during reprogramming to
prevent damage to the ECU.

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h. Once the reprogramming is initiated the screen (shown below) will indicate the
reprogramming progress. It may take 4-5 minutes to complete.

i. Verify that the software version has been updated to "283H56RA3A or 283H56RA0B".

j. Press "ALL DTC" button to initiate the "Erase and Read all DTCs". Press OK when complete.

IMPORTANT: The "Erase and Read all DTCs"
must be performed since DTCs may be
generated and stored.

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6.

Using a ball-point pen, enter the appropriate ECU part number, Software Part Number (ROM
ID#), this Technical Service Bulletin number, your dealer code, and the current date on the
Engine Compartment/Control Module Label (p/n MSSF024G00). The Vendor Code is not
applicable. The label is available from your facing PDC.

Test drive the vehicle to confirm proper operation.

PARTS INFORMATION

WARRANTY
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin, and submit a normal warranty claim using the information below.

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