NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
VA
Cavalier Ford at Chesapeake Square 4021 Portsmouth Blvd.,Chesapeake,VA,23321
VA
Cavalier Ford at Chesapeake Square 4021 Portsmouth Blvd.,Chesapeake,VA,23321
VA
Cavalier Ford at Chesapeake Square 4021 Portsmouth Blvd.,Chesapeake,VA,23321
VA
Cavalier Ford Greenbrier
1515 South Military Highway,Chesapeake,VA,23320 VA
Cavalier Ford Greenbrier
1515 South Military Highway,Chesapeake,VA,23320 VA
Cavalier Ford Greenbrier
1515 South Military Highway,Chesapeake,VA,23320 VA
CMA's Williamsburg Ford
701 East Rochambeau Drive,Williamsburg,VA,23188VA
CMA's Williamsburg Ford
701 East Rochambeau Drive,Williamsburg,VA,23188VA
CMA's Williamsburg Ford
701 East Rochambeau Drive,Williamsburg,VA,23188VA
Colonial Fd Trks Tidewater Inc
3725 Holland Blvd,Chesapeake,VA,23323
VA
Colonial Fd Trks Tidewater Inc
3725 Holland Blvd,Chesapeake,VA,23323
VA
Colonial Fd Trks Tidewater Inc
3725 Holland Blvd,Chesapeake,VA,23323
VA
Colonial Ford Truck Sales, Inc.
1833 Commerce,Richmond,VA,23224
VA
Colonial Ford Truck Sales, Inc.
1833 Commerce,Richmond,VA,23224
VA
Colonial Ford Truck Sales, Inc.
1833 Commerce,Richmond,VA,23224
VA
Cowles Parkway Ford, Inc.
13779 Noblewood Plaza,Woodbridge,VA,22193
VA
Cowles Parkway Ford, Inc.
13779 Noblewood Plaza,Woodbridge,VA,22193
VA
Cowles Parkway Ford, Inc.
13779 Noblewood Plaza,Woodbridge,VA,22193
VA
Criswell Ford
430 Hoover Road,Woodstock,VA,22664
VA
Criswell Ford
430 Hoover Road,Woodstock,VA,22664
VA
Criswell Ford
430 Hoover Road,Woodstock,VA,22664
VA
Crossroads Ford of Prince George 4500 Whitehill Blvd.,Prince George,VA,23875
VA
Crossroads Ford of Prince George 4500 Whitehill Blvd.,Prince George,VA,23875
VA
Crossroads Ford of Prince George 4500 Whitehill Blvd.,Prince George,VA,23875
VA
Crossroads Ford of South Boston
1011 Commerce Lane,South Boston,VA,24592
VA
Crossroads Ford of South Boston
1011 Commerce Lane,South Boston,VA,24592
VA
Crossroads Ford of South Boston
1011 Commerce Lane,South Boston,VA,24592
VA
Discovery Ford
1163 Wards Road, Suite A,Altavista,VA,24517
VA
Discovery Ford
1163 Wards Road, Suite A,Altavista,VA,24517
VA
Discovery Ford
1163 Wards Road, Suite A,Altavista,VA,24517
VA
Duncan Ford
19999 Virgil H Goode Hwy,Rocky Mount,VA,24151 VA
Duncan Ford
125 Jennelle Road,Blacksburg,VA,24060
VA
Duncan Ford
19999 Virgil H Goode Hwy,Rocky Mount,VA,24151 VA
Duncan Ford
125 Jennelle Road,Blacksburg,VA,24060
VA
Duncan Ford
19999 Virgil H Goode Hwy,Rocky Mount,VA,24151 VA
Duncan Ford
125 Jennelle Road,Blacksburg,VA,24060
VA
Empire Ford
106 Old Jonesboro Road,Abingdon,VA,24210
VA
Empire Ford
106 Old Jonesboro Road,Abingdon,VA,24210
VA
Empire Ford
106 Old Jonesboro Road,Abingdon,VA,24210
VA
12764 George C. Perry Highway,Pounding Mill,VA,24637
VA
Freedom Ford of Claypool Hill
Freedom Ford of Claypool Hill
12764 George C. Perry Highway,Pounding Mill,VA,24637
VA
Freedom Ford of Claypool Hill
12764 George C. Perry Highway,Pounding Mill,VA,24637
VA
Freedom Ford of Wise
151 Woodland Drive,Wise,VA,24293
VA
Highway
Ramp
Rank
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
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3
1
2
3
1
2
3
1
2
3
1
2
3
1
1
2
2
3
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
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Road Names
I-80|Dwight D Eisenhower Hwy
I-80|Dwight D Eisenhower Hwy
I-15|I-84
I-15|I-84
I-15|I-84
I-15|I-84
I-15|I-84
I-15|I-84
I-15|I-84
I-15|I-84
I-15|I-84
I-84
I-84
I-84
US-501|Lynchburg Expy
US-29-BR|Lynchburg Expy
US-29-BR|Lynchburg Expy
US-29
US-29
US-58|Danville Expy
I-664|Hampton Roads Bltwy
I-664|Hampton Roads Bltwy
I-664|US-13|Hampton Roads Bltwy
I-66
I-66|VA-234
I-66|Custis Memorial Pkwy
I-66|US-17
I-66|US-17|VA-55
I-66
I-95
I-95|US-17
I-95
I-264
I-264
I-264
US-460|Lynchburg Hwy
I-81
US-460|Lynchburg Hwy
I-81
US-460|Lynchburg Hwy
I-81
I-295
I-295
I-295
I-664|Hampton Roads Bltwy
I-664|Hampton Roads Bltwy
I-664|Hampton Roads Bltwy
I-64
I-64
I-64
I-664|Hampton Roads Bltwy
I-664|Hampton Roads Bltwy
I-664|Hampton Roads Bltwy
I-64|Hampton Roads Bltwy
I-64|Hampton Roads Bltwy
I-64|Hampton Roads Bltwy
I-64
I-64
VA-199
I-64|Hampton Roads Bltwy
I-64|Hampton Roads Bltwy
I-64|Hampton Roads Bltwy
I-95|Richmond-Petersburg Tpke
I-95|Richmond-Petersburg Tpke
I-195|VA-195|Downtown Expy
I-95
I-95
I-95|I-95 Express Lanes
I-81
I-81
I-81
I-95
I-95
I-95
US-29
US-29
I-85
US-460|Lynchburg Hwy
US-460|Lynchburg Hwy
US-460|Lynchburg Hwy
US-220
US-460
US-220
US-460
US-220
US-460
I-81|US-58
I-81|US-58
I-81|US-58
I-81
I-81
I-81
US-23|TN-137
40.69773102 -112.262291
40.68357086 -112.4465637
41.63502884 -112.0983734
41.63513947 -112.1027222
41.68173981 -112.1412735
41.50986862 -112.0571976
41.4878006 -112.0523834
41.48524094 -112.0540695
41.20594025 -111.9920425
41.20487976 -111.9968109
41.21902847 -112.0056
41.04708099 -111.674118
41.0419693 -111.6656418
41.05073166 -111.6249771
37.37678146 -79.22160339
37.38554001 -79.16668701
37.38534927 -79.16632842999999
36.52009964 -79.47524261
36.51842117 -79.47341156
36.57810974 -79.52352904999999
36.8032608 -76.43226624
36.78646851 -76.42400360000001
36.78432846 -76.42298126
38.80086899 -77.51866913000001
38.80340958 -77.52076721
38.83649063 -77.44891357
38.85823822 -77.86804198999999
38.86016083 -77.86734009
38.85755157 -77.84197998
38.23709869 -77.50035858
38.24184036 -77.49960326999999
38.13127136 -77.51078033
36.83729935 -76.06546021
36.83432007 -76.06643677
36.83860016 -76.04955292
37.31414032 -79.26251984
37.31454849 -80.05413055
37.31296158 -79.23825836
37.31583023 -80.05491637999999
37.31150055 -79.23783112
37.32355881 -80.03243256
37.60916138 -77.35633086999999
37.60773849 -77.35968781
37.58296967 -77.32702637
36.8032608 -76.43226624
36.8177681 -76.43723297
36.78646851 -76.42400360000001
37.08520889 -76.45896148999999
37.08969116 -76.45894623
37.09300995 -76.45922852
36.82028961 -76.4274826
36.81906891 -76.43177032
36.81898117 -76.43299103
36.78821945 -76.23570251
36.78821945 -76.23570251
36.78511047 -76.23370361000001
37.35277176 -76.73047638
37.3535614 -76.72913361000001
37.34317017 -76.74157715
36.77185059 -76.36743927000001
36.77204132 -76.36229706
36.76147842 -76.34449005
37.46392059 -77.42710876
37.46392059 -77.42710876
37.53467941 -77.4357605
38.65562057 -77.28262329
38.63581085 -77.28875732
38.63581085 -77.28875732
38.87221909 -78.52864838000001
38.87157822 -78.52633667000001
38.82970047 -78.57546997
37.24375153 -77.39459991
37.24211121 -77.39376068
37.25791168 -77.39662933
36.51842117 -79.47341156
36.52009964 -79.47524261
36.29692078 -78.58081055
37.31150055 -79.23783112
37.31296158 -79.23825836
37.31414032 -79.26251984
37.23308182 -79.97202301
37.18972015 -80.40467834
37.25136185 -79.95716858
37.18972015 -80.40467834
37.25244904 -79.95941162
37.16527939 -80.41190338
36.6942215 -82.01197815
36.69239044 -82.01271057
36.70006943 -81.97467804
36.79508972 -81.68083190999999
36.80823898 -81.61843109
36.79410934 -81.68036652000001
36.55725098 -82.57959747
Dealer Name
Dealer Address
State
Freedom Ford of Wise
Freedom Ford of Wise
Front Royal Ford
Front Royal Ford
Front Royal Ford
Haley of Farmville, Inc.
Haley of Farmville, Inc.
Haley of Farmville, Inc.
Haley South Inc
Haley South Inc
Haley South Inc
Hall Ford Newport News
Hall Ford Newport News
Hall Ford Newport News
Hardee Ford
Hardee Ford
Hardee Ford
Harrisonburg Ford, Inc.
Harrisonburg Ford, Inc.
Harrisonburg Ford, Inc.
Huff Ford , Inc.
Huff Ford , Inc.
Huff Ford , Inc.
Jerry's Leesburg Ford
Jerry's Leesburg Ford
Jerry's Leesburg Ford
Jim Snead Ford
Jim Snead Ford
Jim Snead Ford
Koons Ford, Inc.
Koons Ford, Inc.
Koons Ford, Inc.
Koons Sterling Ford
Koons Sterling Ford
Koons Sterling Ford
Madison Ford
Madison Ford
Madison Ford
Magic City Ford
Magic City Ford
Magic City Ford
Magic City Ford Lexington
Magic City Ford Lexington
Magic City Ford Lexington
Magic City Ford Lincoln
Magic City Ford Lincoln
Magic City Ford Lincoln
Malloy Ford
Malloy Ford
Malloy Ford
Malloy Ford
Malloy Ford
Malloy Ford
Malloy Ford
Malloy Ford
Malloy Ford
Marlow Ford
Marlow Ford
Marlow Ford
Morgan-McClure Ford, Inc.
Morgan-McClure Ford, Inc.
Morgan-McClure Ford, Inc.
Motor Mile Ford
Motor Mile Ford
Motor Mile Ford
Myers Ford Company, Inc.
Myers Ford Company, Inc.
Myers Ford Company, Inc.
Nelson Ford, Inc.
Nelson Ford, Inc.
Nelson Ford, Inc.
Newberry Ford, Inc.
Newberry Ford, Inc.
Newberry Ford, Inc.
Obaugh Ford, Inc.
Obaugh Ford, Inc.
Obaugh Ford, Inc.
Ourisman Ford of Alexandria
Ourisman Ford of Alexandria
Ourisman Ford of Alexandria
Owen Ford, Inc.
Owen Ford, Inc.
Owen Ford, Inc.
Parrish Ford
Parrish Ford
Parrish Ford
Preston Ford of Keller
Preston Ford of Keller
Preston Ford of Keller
Priority Ford
Priority Ford
Priority Ford
Purvis Ford
151 Woodland Drive,Wise,VA,24293
VA
151 Woodland Drive,Wise,VA,24293
VA
9135 Winchester Road,Front Royal,VA,22630
VA
9135 Winchester Road,Front Royal,VA,22630
VA
9135 Winchester Road,Front Royal,VA,22630
VA
1906 South Main Street,Farmville,VA,23901
VA
1906 South Main Street,Farmville,VA,23901
VA
1906 South Main Street,Farmville,VA,23901
VA
10724 Jefferson Davis Highway,Chester,VA,23831 VA
10724 Jefferson Davis Highway,Chester,VA,23831 VA
10724 Jefferson Davis Highway,Chester,VA,23831 VA
12896 Jefferson Avenue,Newport News,VA,23608 VA
12896 Jefferson Avenue,Newport News,VA,23608 VA
12896 Jefferson Avenue,Newport News,VA,23608 VA
1305 West Danville Street,South Hill,VA,23970
VA
1305 West Danville Street,South Hill,VA,23970
VA
1305 West Danville Street,South Hill,VA,23970
VA
3155 S. Main Street,Harrisonburg,VA,22801
VA
3155 S. Main Street,Harrisonburg,VA,22801
VA
3155 S. Main Street,Harrisonburg,VA,22801
VA
1135 East Main Street,Wytheville,VA,24382
VA
1135 East Main Street,Wytheville,VA,24382
VA
1135 East Main Street,Wytheville,VA,24382
VA
847 East Market,Leesburg,VA,20176
VA
847 East Market,Leesburg,VA,20176
VA
847 East Market,Leesburg,VA,20176
VA
2401 West Main Street,Waynesboro,VA,22980
VA
2401 West Main Street,Waynesboro,VA,22980
VA
2401 West Main Street,Waynesboro,VA,22980
VA
1051 East Broad St,Falls Church,VA,22044
VA
1051 East Broad St,Falls Church,VA,22044
VA
1051 East Broad St,Falls Church,VA,22044
VA
46869 Harry Byrd Highway,Sterling,VA,20164
VA
46869 Harry Byrd Highway,Sterling,VA,20164
VA
46869 Harry Byrd Highway,Sterling,VA,20164
VA
2895 South Seminole Trail,Madison,VA,22727
VA
2895 South Seminole Trail,Madison,VA,22727
VA
2895 South Seminole Trail,Madison,VA,22727
VA
809 Williamson Rd,Roanoke,VA,24016
VA
809 Williamson Rd,Roanoke,VA,24016
VA
809 Williamson Rd,Roanoke,VA,24016
VA
51 Northridge Lane,Lexington,VA,24450
VA
51 Northridge Lane,Lexington,VA,24450
VA
51 Northridge Lane,Lexington,VA,24450
VA
809 Williamson Rd,Roanoke,VA,24016
VA
809 Williamson Rd,Roanoke,VA,24016
VA
809 Williamson Rd,Roanoke,VA,24016
VA
2070 Seminole Trail,Charlottesville,VA,22901
VA
6510 Little River Turnpike,Alexandria,VA,22312
VA
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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