NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
126 Bennett Hills Drive,Weatherford,TX,76088
Royal Truck Bodies of Dallas
126 Bennett Hills Drive,Weatherford,TX,76088
Royal Truck Bodies of Dallas
126 Bennett Hills Drive,Weatherford,TX,76088
Rush Medium Duty Truck Center, Dallas
4000 Irving Blvd.,Dallas,TX,75247
Rush Medium Duty Truck Center, Dallas
4000 Irving Blvd.,Dallas,TX,75247
Rush Medium Duty Truck Center, Dallas
4000 Irving Blvd.,Dallas,TX,75247
Russell & Smith Ford, Inc.
3440 S Loop West,Houston,TX,77025
Russell & Smith Ford, Inc.
3440 S Loop West,Houston,TX,77025
Russell & Smith Ford, Inc.
3440 S Loop West,Houston,TX,77025
Ryan Ford
3796 NE I-10 Frontage Rd.,Sealy,TX,77474
Ryan Ford
3796 NE I-10 Frontage Rd.,Sealy,TX,77474
Ryan Ford
3796 NE I-10 Frontage Rd.,Sealy,TX,77474
Sabine River Ford
1601 Green Avenue,Orange,TX,77630
Sabine River Ford
1601 Green Avenue,Orange,TX,77630
Sabine River Ford
1601 Green Avenue,Orange,TX,77630
Sam Pack's Five Star Ford
1635 I-35 East,Carrollton,TX,75006
Sam Pack's Five Star Ford
1635 I-35 East,Carrollton,TX,75006
Sam Pack's Five Star Ford
1635 I-35 East,Carrollton,TX,75006
Sam Pack's Five Star Ford of Lewisville
1144 N. Stemmons Freeway,Lewisville,TX,75067
Sam Pack's Five Star Ford of Lewisville
1144 N. Stemmons Freeway,Lewisville,TX,75067
Sam Pack's Five Star Ford of Lewisville
1144 N. Stemmons Freeway,Lewisville,TX,75067
Sames Bastrop Ford, Inc.
1115 Highway 71 West,Bastrop,TX,78602
Sames Bastrop Ford, Inc.
1115 Highway 71 West,Bastrop,TX,78602
Sames Bastrop Ford, Inc.
1115 Highway 71 West,Bastrop,TX,78602
Sames Ford
4721 Ayers,Corpus Christi,TX,78415
Sames Ford
4721 Ayers,Corpus Christi,TX,78415
Sames Ford
4721 Ayers,Corpus Christi,TX,78415
Sames Kingsville Ford
2501 South US Highway 77,Kingsville,TX,78363
Sames Kingsville Ford
2501 South US Highway 77,Kingsville,TX,78363
Sames Kingsville Ford
2501 South US Highway 77,Kingsville,TX,78363
Sames Motor Company, Inc.
6001 San Dario,Laredo,TX,78041
Sames Motor Company, Inc.
6001 San Dario,Laredo,TX,78041
Sames Motor Company, Inc.
6001 San Dario,Laredo,TX,78041
San Augustine Motor Co
202 East Columbia,San Augustine,TX,75972
San Augustine Motor Co
202 East Columbia,San Augustine,TX,75972
San Augustine Motor Co
202 East Columbia,San Augustine,TX,75972
Sewell Ford
4400 Parks Legado Road,Odessa,TX,79765
Sewell Ford
4400 Parks Legado Road,Odessa,TX,79765
Sewell Ford
4400 Parks Legado Road,Odessa,TX,79765
Shamaley Ford
11301 Gateway Blvd,El Paso,TX,79936
Shamaley Ford
11301 Gateway Blvd,El Paso,TX,79936
Shamaley Ford
11301 Gateway Blvd,El Paso,TX,79936
Silsbee Ford, Inc.
1211 U.S. 96 North,Silsbee,TX,77656
Silsbee Ford, Inc.
1211 U.S. 96 North,Silsbee,TX,77656
Silsbee Ford, Inc.
1211 U.S. 96 North,Silsbee,TX,77656
Smith South Plains Ford
2483 E. Highway 114,Levelland,TX,79336
Smith South Plains Ford
2483 E. Highway 114,Levelland,TX,79336
Smith South Plains Ford
2483 E. Highway 114,Levelland,TX,79336
Smyrna Truck & Cargo
4495 West State Hwy 71,La Grange,TX,78945
Smyrna Truck & Cargo
4495 West State Hwy 71,La Grange,TX,78945
Smyrna Truck & Cargo
4495 West State Hwy 71,La Grange,TX,78945
Sour Lake Ford
190 Highway 105 East,Sour Lake,TX,77659
State
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
TX
Highway
Ramp
Rank
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
1
2
3
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2
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2
3
1
Road Names
I-20
I-20
TX-289-LOOP
TX-289-LOOP
TX-289-LOOP
TX-35
TX-35
TX-35
US-87
US-87
US-87
I-44|US-277|US-281
I-44|US-277|US-281
I-44|US-277|US-281
I-69|US-59|Eastex Fwy
I-69|US-59|Eastex Fwy
US-59|US-59 HOV Ln
I-635|LBJ Fwy
I-635|LBJ Fwy
I-635|LBJ Fwy
I-27|US-87
I-27|US-87
I-27|US-87
I-10|US-87|McDermott Fwy
I-10|US-87|McDermott Fwy
I-410|I-410-LOOP
TX-290-TOLL
TX-130-TOLL|TX-45-TOLL
TX-130-TOLL|TX-45-TOLL
TX-130-TOLL
TX-130-TOLL
TX-130-TOLL
I-30|US-67
I-30|US-67
I-30|US-67
I-20|TX-158|TX-349
TX-158|TX-250-LOOP
I-20|TX-158|TX-349
I-45|Gulf Fwy
I-45|Gulf Fwy
I-45|Gulf Fwy
US-287|US-81|Highway 287
US-287|US-81|Highway 287
US-287|US-81
TX-183|E John W Carpenter Fwy
TX-183|E John W Carpenter Fwy
I-35E|US-77|N Stemmons Fwy
I-610|Texas Independence Trl
I-610|Texas Independence Trl
I-610|Texas Independence Trl
I-10|US-90
I-10|US-90
I-10|US-90
I-10|US-90
I-10|US-90
I-10|US-90
I-35E|US-77|Purple Heart Trl
I-35E|US-77|Purple Heart Trl
I-35E|US-77|N Stemmons Fwy
I-35E|US-77|Purple Heart Trl
I-35E|US-77|Purple Heart Trl
I-35E|US-77|Purple Heart Trl
TX-130-TOLL|TX-45-TOLL
TX-130-TOLL|TX-45-TOLL
TX-130-TOLL|TX-45-TOLL
TX-286|Crosstown Expy
TX-286|Crosstown Expy
TX-286|Crosstown Expy
US-77|S US Highway 77
US-77|N US Highway 77
US-77
I-35|US-83|Purple Heart Trl
I-35|US-83|Purple Heart Trl
I-35|US-83|Purple Heart Trl
I-49
I-49
I-49
TX-191
TX-191
TX-191
I-10
I-10
I-10
US-287|US-69|US-96|Highway 69 S
US-287|US-69|US-96|Highway 69 S
US-287|US-69|US-96|Highway 69 S
US-62|US-82|Highway 62
US-62|US-82
US-62|US-82
I-10
I-10
I-10
US-287|US-69|US-96
32.71614075 -96.32524109000001
32.71498871 -96.32653809
33.52902985 -101.884758
33.52962875 -101.8905563
33.52965927 -101.8732986
27.92741966 -97.26354218
27.92704964 -97.26918793
27.91703987 -97.28118895999999
32.30511093 -101.5037918
32.28456116 -101.5324783
32.28384018 -101.5322571
34.08155823 -98.55712128
34.07638168 -98.55796814
34.0906105 -98.55799103
29.98962021 -95.27359772
29.99991035 -95.27073669000001
29.98771095 -95.27800750999999
32.87002182 -96.66668701
32.86888885 -96.66751099
32.86500168 -96.66171265
34.1905098 -101.7496109
34.18078995 -101.7506332
34.17741013 -101.7501221
29.52548981 -98.55729675000001
29.50613022 -98.55127716
29.50583076 -98.54643249999999
30.34116936 -97.58795929
30.35222054 -97.59152985
30.33984947 -97.59150696
30.56228065 -97.57833862
30.54071045 -97.57572174000001
30.53796959 -97.57704163
32.90676117 -96.45263672
32.91291046 -96.44631194999999
32.89947891 -96.46060181
31.96455002 -102.108902
31.9691906 -102.1442719
31.9654007 -102.1023483
29.5012207 -95.11340332
29.51325035 -95.12058258
29.50485039 -95.11472320999999
32.95159149 -97.39298248
32.96577072 -97.41635895
32.96789169 -97.42031097
32.81988144 -96.87512207
32.82355881 -96.87909698
32.81985855 -96.86921692
29.67804909 -95.43157196
29.67910004 -95.4329834
29.67807007 -95.41919708
29.77473068 -96.12763977
29.77627945 -96.11488342
29.77593994 -96.10608673
30.11927986 -93.73748779
30.12074089 -93.74112701
30.12192917 -93.76154327
32.94628906 -96.90602875
32.9389801 -96.90216064000001
32.93716812 -96.902771
33.05458069 -97.01071930000001
33.06642151 -97.01548004
33.04476166 -97.00837708
30.19411087 -97.62496948
30.17736053 -97.63439178
30.20404053 -97.62190246999999
27.74710083 -97.42375946
27.75382996 -97.42201233
27.75494003 -97.42121887
27.5046196 -97.84091187
27.50865936 -97.84026337
27.51796913 -97.84042358000001
27.55752945 -99.50322722999999
27.56137085 -99.50385283999999
27.55484962 -99.50421143
32.02656937 -93.53594208
32.02748108 -93.53415680000001
31.96018982 -93.45065308
31.91292953 -102.2968826
31.91658974 -102.2950211
31.92230988 -102.2890778
31.74111938 -106.3261414
31.73712921 -106.3225021
31.73571014 -106.3200684
30.21256065 -94.19199371000001
30.20383072 -94.19042969
30.19805908 -94.19139862
33.50056076 -102.0194397
33.50001907 -102.0171127
33.51282883 -101.999939
29.69347 -96.90498352
29.6930809 -96.90162659000001
29.69198036 -97.00392151
30.16909981 -94.18460082999999
Dealer Name
Dealer Address
State
Sour Lake Ford
Sour Lake Ford
Southwest Ford, Inc.
Southwest Ford, Inc.
Southwest Ford, Inc.
Southwest Truck Sales
Southwest Truck Sales
Southwest Truck Sales
Spikes Motor Company, Inc.
Spikes Motor Company, Inc.
Spikes Motor Company, Inc.
Stanley Ford - Andrews
Stanley Ford - Andrews
Stanley Ford - Andrews
Stanley Ford - Brownfield
Stanley Ford - Brownfield
Stanley Ford - Brownfield
Stanley Ford - Eastland
Stanley Ford - Eastland
Stanley Ford - Eastland
Stanley Ford - Gilmer
Stanley Ford - Gilmer
Stanley Ford - Gilmer
Stanley Ford - Pilot Point
Stanley Ford - Pilot Point
Stanley Ford - Pilot Point
Stanley Ford -Sweetwater
Stanley Ford -Sweetwater
Stanley Ford -Sweetwater
Stanley Ford-McGregor
Stanley Ford-McGregor
Stanley Ford-McGregor
Sterling McCall Ford
Sterling McCall Ford
Sterling McCall Ford
Stockton Ford Inc
Stockton Ford Inc
Stockton Ford Inc
Supreme Corporation
Supreme Corporation
Supreme Corporation
Sykora Family Ford, Inc.
Sykora Family Ford, Inc.
Sykora Family Ford, Inc.
Texas Country Ford
Texas Country Ford
Texas Country Ford
Texstar Ford
Texstar Ford
Texstar Ford
Tipton Ford
Tipton Ford
Tipton Ford
Tipton Motors, Inc.
Tipton Motors, Inc.
Tipton Motors, Inc.
Toliver Ford of Mineola
Toliver Ford of Mineola
Toliver Ford of Mineola
Tomball Ford, Inc.
Tomball Ford, Inc.
Tomball Ford, Inc.
Tommie Vaughn Motors, Inc.
Tommie Vaughn Motors, Inc.
Tommie Vaughn Motors, Inc.
Town East Ford
Town East Ford
Town East Ford
Tri State Ford
Tri State Ford
Tri State Ford
Tri-County Ford
Tri-County Ford
Tri-County Ford
Tyler Ford, LTD
Tyler Ford, LTD
Tyler Ford, LTD
Vernon Ford
Vernon Ford
Vernon Ford
Viva Ford
Viva Ford
Viva Ford
VonDerAu Ford
VonDerAu Ford
VonDerAu Ford
Von-Wil Ford, Inc.
Von-Wil Ford, Inc.
Von-Wil Ford, Inc.
Waxahachie Ford
Waxahachie Ford
Waxahachie Ford
Weber Motor Company
190 Highway 105 East,Sour Lake,TX,77659
190 Highway 105 East,Sour Lake,TX,77659
3000 Ft. Worth Hwy.,Weatherford,TX,76087
3000 Ft. Worth Hwy.,Weatherford,TX,76087
3000 Ft. Worth Hwy.,Weatherford,TX,76087
10901 Gateway West,El Paso,TX,79935
10901 Gateway West,El Paso,TX,79935
10901 Gateway West,El Paso,TX,79935
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
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- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
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