NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
43.5274086 -96.7819519
43.52698135 -96.77893066
43.51483154 -96.78138733
42.78583145 -96.79250336
42.78623962 -96.78898621
42.85174942 -96.79782867
43.69261169 -98.01371002
43.69293976 -98.04672241
43.69112015 -98.01071167000001
44.88991928 -97.0581665
44.89014053 -97.0555191
44.93373871 -97.05789185
44.47732925 -103.8143387
44.47732925 -103.8143387
44.47695923 -103.8156128
43.77225876 -99.31246948
43.76966858 -99.31231689000001
43.79592896 -99.34217072
35.45777893 -86.05371857
35.45719147 -86.04998016
35.48757935 -86.07447052000001
35.08235168 -89.89138794
35.08282852 -89.89215088
35.08358002 -89.89334106
35.19649887 -89.79354094999999
35.19343185 -89.79149628
35.20441055 -89.77290343999999
36.18479919 -86.32592773
36.18119049 -86.32611847
36.18296051 -86.29875183
36.02027893 -87.33727263999999
36.01802063 -87.33516693
35.98994827 -87.48857117
35.4786911 -89.27275847999999
35.47871017 -89.27622986
35.43716049 -89.33544159
35.15232086 -84.94616698999999
35.1523819 -84.94846344
35.15205002 -84.94864655000001
35.34587097 -85.18379974
35.34379959 -85.18312836
35.30397034 -85.14830017
35.99988174 -85.04548645
36.00165939 -85.04531097
35.98128891 -85.01426696999999
36.50838089 -82.43293762
36.50630188 -82.43074036
36.55725098 -82.57959747
36.08927155 -85.72422028
36.09088135 -85.72422028
36.13792038 -85.78859711
35.64250946 -86.89452362
35.64274979 -86.89324188000001
35.51935959 -86.89974976000001
36.13777924 -85.52867888999999
36.13541031 -85.52980804000001
36.1342392 -85.50328827
35.91440964 -86.82514954
35.91400146 -86.82328796
35.93404007 -86.81896973000001
35.84844971 -86.43354033999999
35.84693146 -86.43763733
35.86745834 -86.45726012999999
36.59392929 -82.24549866
36.60311127 -82.23211670000001
36.58871841 -82.25758362000001
36.27199173 -82.92185211
36.27576065 -82.92356873
36.32133102 -82.83287811
35.6720314 -88.83004760999999
35.66452026 -88.85536193999999
35.66952896 -88.82952118
35.66275024 -88.85314178
35.66452026 -88.85536193999999
35.65597153 -88.87288666000001
36.30934143 -82.33772277999999
Dealer Name
Dealer Address
Grindstaff Ford
2214 West Elk Avenue,Elizabethton,TN,37643
Grindstaff Ford
2214 West Elk Avenue,Elizabethton,TN,37643
Homer Skelton Ford of Millington, LLC9030 Highway 51 North,Millington,TN,38053
Homer Skelton Ford of Millington, LLC9030 Highway 51 North,Millington,TN,38053
Homer Skelton Ford of Millington, LLC9030 Highway 51 North,Millington,TN,38053
Jacky Jones Ford of Sweetwater
714 New Highway 68,Sweetwater,TN,37874
Jacky Jones Ford of Sweetwater
714 New Highway 68,Sweetwater,TN,37874
Jacky Jones Ford of Sweetwater
714 New Highway 68,Sweetwater,TN,37874
Jenkins & Wynne Ford
2655 Trenton Rd.,Clarksville,TN,37040
Jenkins & Wynne Ford
2655 Trenton Rd.,Clarksville,TN,37040
Jenkins & Wynne Ford
2655 Trenton Rd.,Clarksville,TN,37040
Jerry Duncan Ford
801 Roane St.,Harriman,TN,37748
Jerry Duncan Ford
801 Roane St.,Harriman,TN,37748
Jerry Duncan Ford
801 Roane St.,Harriman,TN,37748
Jerry Duncan Ford, Lincoln, Inc.
801 Roane St.,Harriman,TN,37748
Jerry Duncan Ford, Lincoln, Inc.
801 Roane St.,Harriman,TN,37748
Jerry Duncan Ford, Lincoln, Inc.
801 Roane St.,Harriman,TN,37748
Joe Mahan Ford, Inc.
211 Memorial Drive,Paris,TN,38242
Joe Mahan Ford, Inc.
211 Memorial Drive,Paris,TN,38242
Joe Mahan Ford, Inc.
211 Memorial Drive,Paris,TN,38242
Johnson City Ford
3519 Bristol Highway,Johnson City,TN,37601
Johnson City Ford
3519 Bristol Highway,Johnson City,TN,37601
Johnson City Ford
3519 Bristol Highway,Johnson City,TN,37601
Jones Ford
510 Florence Road,Savannah,TN,38372
Jones Ford
510 Florence Road,Savannah,TN,38372
Jones Ford
510 Florence Road,Savannah,TN,38372
King Cotton Ford
965 Highway 51 North,Covington,TN,38019
King Cotton Ford
965 Highway 51 North,Covington,TN,38019
King Cotton Ford
965 Highway 51 North,Covington,TN,38019
Lance Cunningham Ford
4101 Clinton Highway,Knoxville,TN,37912
Lance Cunningham Ford
4101 Clinton Highway,Knoxville,TN,37912
Lance Cunningham Ford
4101 Clinton Highway,Knoxville,TN,37912
Landers Ford
2082 West Poplar Avenue,Collierville,TN,38017
Landers Ford
2082 West Poplar Avenue,Collierville,TN,38017
Landers Ford
2082 West Poplar Avenue,Collierville,TN,38017
Lee-Smith, Inc.
2600 Eighth Avenue,Chattanooga,TN,37407
Lee-Smith, Inc.
2600 Eighth Avenue,Chattanooga,TN,37407
Lee-Smith, Inc.
2600 Eighth Avenue,Chattanooga,TN,37407
Lenoir City Ford, Inc.
775 Highway 321 North,Lenoir City,TN,37771
Lenoir City Ford, Inc.
775 Highway 321 North,Lenoir City,TN,37771
Lenoir City Ford, Inc.
775 Highway 321 North,Lenoir City,TN,37771
Lonnie Cobb Ford
1618 Highway 45 North,Henderson,TN,38340
Lonnie Cobb Ford
1618 Highway 45 North,Henderson,TN,38340
Lonnie Cobb Ford
1618 Highway 45 North,Henderson,TN,38340
Lyons Ford
1304 North Ellington Parkway,Lewisburg,TN,37091
Lyons Ford
1304 North Ellington Parkway,Lewisburg,TN,37091
Lyons Ford
1304 North Ellington Parkway,Lewisburg,TN,37091
Marshal Mize Ford, Inc.
5348 Highway 153,Chattanooga,TN,37343
Marshal Mize Ford, Inc.
5348 Highway 153,Chattanooga,TN,37343
Marshal Mize Ford, Inc.
5348 Highway 153,Chattanooga,TN,37343
MHC Ford-Memphis
3331 One Place,Memphis,TN,38116
MHC Ford-Memphis
3331 One Place,Memphis,TN,38116
MHC Ford-Memphis
3331 One Place,Memphis,TN,38116
Mid-Tenn Ford Truck Sales, Inc.
1319 Foster Avenue,Nashville,TN,37210
Mid-Tenn Ford Truck Sales, Inc.
1319 Foster Avenue,Nashville,TN,37210
Mid-Tenn Ford Truck Sales, Inc.
1319 Foster Avenue,Nashville,TN,37210
Miracle Ford, Inc.
1394 Nashville Pike,Gallatin,TN,37066
Miracle Ford, Inc.
1394 Nashville Pike,Gallatin,TN,37066
Miracle Ford, Inc.
1394 Nashville Pike,Gallatin,TN,37066
Morristown Ford, Inc.
1112 West Morris Boulevard,Morristown,TN,37813
Morristown Ford, Inc.
1112 West Morris Boulevard,Morristown,TN,37813
Morristown Ford, Inc.
1112 West Morris Boulevard,Morristown,TN,37813
Moss Motor Co Inc
1000 Cedar Ave,South Pittsburg,TN,37380
Moss Motor Co Inc
1000 Cedar Ave,South Pittsburg,TN,37380
Moss Motor Co Inc
1000 Cedar Ave,South Pittsburg,TN,37380
Mtn. View Ford
301 E. 20th St.,Chattanooga,TN,37408
Mtn. View Ford
301 E. 20th St.,Chattanooga,TN,37408
Mtn. View Ford
301 E. 20th St.,Chattanooga,TN,37408
Newton Ford South
2010 North Main St,,Shelbyville,TN,37160
Newton Ford South
2010 North Main St,,Shelbyville,TN,37160
Newton Ford South
2010 North Main St,,Shelbyville,TN,37160
Peppers Ford
17825 Highland Drive,McKenzie,TN,38201
Peppers Ford
17825 Highland Drive,McKenzie,TN,38201
Peppers Ford
17825 Highland Drive,McKenzie,TN,38201
Ray Varner Ford, LLC
2026 N. Charles G. Seivers Blvd.,Clinton,TN,37716
Ray Varner Ford, LLC
2026 N. Charles G. Seivers Blvd.,Clinton,TN,37716
Ray Varner Ford, LLC
2026 N. Charles G. Seivers Blvd.,Clinton,TN,37716
Reading Equipment & Distribution LLC1801 Lebanon Pike,Nashville,TN,37210
Reading Equipment & Distribution LLC1801 Lebanon Pike,Nashville,TN,37210
Reading Equipment & Distribution LLC1801 Lebanon Pike,Nashville,TN,37210
Reddick Brown Ford
5917 Manchester Highway,Morrison,TN,37357
Reddick Brown Ford
5917 Manchester Highway,Morrison,TN,37357
Reddick Brown Ford
5917 Manchester Highway,Morrison,TN,37357
Rocky Top Ford
750 Dolly Parton Pkwy,Sevierville,TN,37862
Rocky Top Ford
750 Dolly Parton Pkwy,Sevierville,TN,37862
Rocky Top Ford
750 Dolly Parton Pkwy,Sevierville,TN,37862
Russell Barnett Ford of Tullahoma
1106 East Carroll St.,Tullahoma,TN,37388
Russell Barnett Ford of Tullahoma
1106 East Carroll St.,Tullahoma,TN,37388
Russell Barnett Ford of Tullahoma
1106 East Carroll St.,Tullahoma,TN,37388
Russell Barnett Ford, Inc.
4055 Tullahoma Highway,Winchester,TN,37398
Russell Barnett Ford, Inc.
4055 Tullahoma Highway,Winchester,TN,37398
Russell Barnett Ford, Inc.
4055 Tullahoma Highway,Winchester,TN,37398
Rusty Wallace Ford
134 Sharon Drive,Dandridge,TN,37725
State
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Road Names
I-26|US-19W|US-23
I-26|US-19W|US-23
TN-385|Paul W Barrett Pkwy
TN-385|Paul W Barrett Pkwy
TN-385|Paul W Barrett Pkwy
I-75
I-75
I-75
I-24
I-24
I-24
I-40
I-40
I-40
I-40
I-40
I-40
US-45E|TN-22
US-45E|TN-216-EXT
US-45E|TN-22
I-26|US-23
I-26|US-23
I-26|US-23
US-45|US-45 S|TN-5
US-45|MS-2
US-45|MS-2
I-40
I-40
I-40
I-640|I-75
I-640|I-75
I-640|US-25W|TN-9
TN-385|Bill Morris Pkwy
TN-385|Bill Morris Pkwy
TN-385|Bill Morris Pkwy
I-24
I-24
I-24
I-75
I-75
I-40|I-75
I-40
I-40|US-412
I-40|US-412
I-65
I-65
I-65
US-27|TN-29
US-27|TN-29
US-27|TN-29
I-55
I-55
I-240|WB Fowler Senior Expy
I-440
I-440
I-24
TN-386|Vietnam Veterans Blvd
TN-386|Vietnam Veterans Blvd
TN-386|Vietnam Veterans Blvd
I-81
I-81
I-81
I-24|TN-27
I-24|US-64
I-24|TN-27
I-24|US-27
I-24
I-24|US-27
I-24
I-24
I-24
US-45E|TN-22
US-45E|TN-216-EXT
US-45E|TN-22
I-75
I-75
I-75
TN-155|Briley Pkwy
TN-155|Briley Pkwy
TN-155|Briley Pkwy
I-24
I-24
I-24
I-40
I-40
I-40
I-24
I-24
I-24
I-24|US-64
I-24
I-24
I-40
36.30752945 -82.33965302
36.31970978 -82.3463974
35.3296814 -89.89837645999999
35.32083893 -89.87307739000001
35.31748962 -89.87371826
35.59880829 -84.51419067
35.6221199 -84.48977661000001
35.5990181 -84.51837157999999
36.59822083 -87.28368378
36.60163879 -87.28146362
36.62804031 -87.31687164
35.9106102 -84.58441925
35.9106102 -84.58441925
35.89574814 -84.54641724
35.9106102 -84.58441925
35.9106102 -84.58441925
35.89574814 -84.54641724
36.3243103 -88.80085754
36.3254509 -88.80452728
36.33042908 -88.80403137
36.34981155 -82.37992859000001
36.35498047 -82.39555359000001
36.35531998 -82.39671326
34.98254013 -88.51933289
34.98107147 -88.52269745
34.95341873 -88.53806305000001
35.34928131 -89.51946259
35.34819031 -89.51817321999999
35.39340973 -89.41156769
35.99922943 -83.96186829
35.99868011 -83.960289
35.99842834 -83.9598465
35.02569962 -89.72284698
35.02569962 -89.72284698
35.02835846 -89.75971222
35.01588058 -85.28076935
35.0146904 -85.27268219
35.01710129 -85.28012848
35.82815933 -84.27867888999999
35.82910156 -84.28044128000001
35.87656021 -84.23738098
35.68003082 -88.74307251
35.68193817 -88.74237823
35.67736053 -88.78089142
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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