NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
Dealer Name
Dealer Address
State
Nextran Truck Center-Macon
Nextran Truck Center-Macon
Paul Thigpen Ford Lincoln
Paul Thigpen Ford Lincoln
Paul Thigpen Ford Lincoln
Peach State Ford
Peach State Ford
Peach State Ford
Peach State Ford Trk Sls Inc
Peach State Ford Trk Sls Inc
Peach State Ford Trk Sls Inc
Phil Brannen Ford of Perry
Phil Brannen Ford of Perry
Phil Brannen Ford of Perry
Pioneer Ford
Pioneer Ford
Pioneer Ford
Prater Ford, Inc.
Prater Ford, Inc.
Prater Ford, Inc.
Pugmire Ford of Carrollton
Pugmire Ford of Carrollton
Pugmire Ford of Carrollton
Pugmire Ford of Cartersville
Pugmire Ford of Cartersville
Pugmire Ford of Cartersville
Redding Swainsboro Ford Lincoln
Redding Swainsboro Ford Lincoln
Redding Swainsboro Ford Lincoln
River Bend Ford, Inc.
River Bend Ford, Inc.
River Bend Ford, Inc.
Riverside Ford
Riverside Ford
Riverside Ford
Rivertown Ford
Rivertown Ford
Rivertown Ford
Robbie Roberson Ford, Inc.
Robbie Roberson Ford, Inc.
Robbie Roberson Ford, Inc.
Robert Hutson Ford
Robert Hutson Ford
Robert Hutson Ford
Roberts Ford Trucks
Roberts Ford Trucks
Roberts Ford Trucks
Rockport Commercial Vehicle
Rockport Commercial Vehicle
Rockport Commercial Vehicle
Rocky Ridge Conversions
Rocky Ridge Conversions
Rocky Ridge Conversions
Ronnie Thompson Ford
Ronnie Thompson Ford
Ronnie Thompson Ford
Sherrod Vans Inc
Sherrod Vans Inc
Sherrod Vans Inc
Shottenkirk Ford
Shottenkirk Ford
Shottenkirk Ford
Smyrna Truck & Cargo
Smyrna Truck & Cargo
Smyrna Truck & Cargo
Smyrna Truck & Cargo
Smyrna Truck & Cargo
Smyrna Truck & Cargo
Southland Ford Inc
Southland Ford Inc
Southland Ford Inc
Speedway Ford
Speedway Ford
Speedway Ford
Sunbelt Ford of Albany
Sunbelt Ford of Albany
Sunbelt Ford of Albany
Sunbelt Ford of Americus, Inc.
Sunbelt Ford of Americus, Inc.
Sunbelt Ford of Americus, Inc.
Sunbelt Ford of Cordele, Inc.
Sunbelt Ford of Cordele, Inc.
Sunbelt Ford of Cordele, Inc.
Sunbelt Ford, Inc.
Sunbelt Ford, Inc.
Sunbelt Ford, Inc.
Supreme Corporation
Supreme Corporation
Supreme Corporation
Sylvania Ford, Inc.
Sylvania Ford, Inc.
Sylvania Ford, Inc.
Thomaston Ford, Inc.
2855 Broadway,Macon,GA,31206
2855 Broadway,Macon,GA,31206
2607 East First Street,Vidalia,GA,30474
2607 East First Street,Vidalia,GA,30474
2607 East First Street,Vidalia,GA,30474
2076 Rockmart Highway,Cedartown,GA,30125
2076 Rockmart Highway,Cedartown,GA,30125
2076 Rockmart Highway,Cedartown,GA,30125
I-85 & Jimmy Carter Blvd.,Norcross,GA,30091
I-85 & Jimmy Carter Blvd.,Norcross,GA,30091
I-85 & Jimmy Carter Blvd.,Norcross,GA,30091
2010 US Highway 41 South,Perry,GA,31069
2010 US Highway 41 South,Perry,GA,31069
2010 US Highway 41 South,Perry,GA,31069
150 Highway 27 North Bypass,Bremen,GA,30110
150 Highway 27 North Bypass,Bremen,GA,30110
150 Highway 27 North Bypass,Bremen,GA,30110
704 S. Wall St.,Calhoun,GA,30701
704 S. Wall St.,Calhoun,GA,30701
704 S. Wall St.,Calhoun,GA,30701
One Ford Way,Carrollton,GA,30116
One Ford Way,Carrollton,GA,30116
One Ford Way,Carrollton,GA,30116
352 N. Tennessee St.,Cartersville,GA,30120
352 N. Tennessee St.,Cartersville,GA,30120
352 N. Tennessee St.,Cartersville,GA,30120
122 Kite Road,Swainsboro,GA,30401
122 Kite Road,Swainsboro,GA,30401
122 Kite Road,Swainsboro,GA,30401
1709 E. Shotwell Street,Bainbridge,GA,39819
1709 E. Shotwell Street,Bainbridge,GA,39819
1709 E. Shotwell Street,Bainbridge,GA,39819
2089 Riverside Dr.,Macon,GA,31204
2089 Riverside Dr.,Macon,GA,31204
2089 Riverside Dr.,Macon,GA,31204
1680 Whittlesey Road,Columbus,GA,31904
1680 Whittlesey Road,Columbus,GA,31904
1680 Whittlesey Road,Columbus,GA,31904
2825 Memorial Drive,Waycross,GA,31503
2825 Memorial Drive,Waycross,GA,31503
2825 Memorial Drive,Waycross,GA,31503
2316 First Avenue S.E.,Moultrie,GA,31788
2316 First Avenue S.E.,Moultrie,GA,31788
2316 First Avenue S.E.,Moultrie,GA,31788
501 Bourne Avenue,Garden City,GA,31408
501 Bourne Avenue,Garden City,GA,31408
501 Bourne Avenue,Garden City,GA,31408
202 Industrial Drive,Ocilla,GA,31774
202 Industrial Drive,Ocilla,GA,31774
202 Industrial Drive,Ocilla,GA,31774
259 Westlock Extension,Franklin Spgs,GA,30639
259 Westlock Extension,Franklin Spgs,GA,30639
259 Westlock Extension,Franklin Spgs,GA,30639
130 Coosawattee Drive,East Ellijay,GA,30539
130 Coosawattee Drive,East Ellijay,GA,30539
130 Coosawattee Drive,East Ellijay,GA,30539
3151 Industrial Blvd,Waycross,GA,31503
3151 Industrial Blvd,Waycross,GA,31503
3151 Industrial Blvd,Waycross,GA,31503
868 Highway 515 South,Jasper,GA,30143
868 Highway 515 South,Jasper,GA,30143
868 Highway 515 South,Jasper,GA,30143
138 Roberson Mill Road,Milledgeville,GA,31061
138 Roberson Mill Road,Milledgeville,GA,31061
138 Roberson Mill Road,Milledgeville,GA,31061
138 Roberson Mill Road,Milledgeville,GA,31061
138 Roberson Mill Road,Milledgeville,GA,31061
138 Roberson Mill Road,Milledgeville,GA,31061
757 North Street,Ashburn,GA,31714
757 North Street,Ashburn,GA,31714
757 North Street,Ashburn,GA,31714
1710 North Expressway,Griffin,GA,30223
1710 North Expressway,Griffin,GA,30223
1710 North Expressway,Griffin,GA,30223
2926 North Slappey Boulevard,Albany,GA,31701
2926 North Slappey Boulevard,Albany,GA,31701
2926 North Slappey Boulevard,Albany,GA,31701
1710 Highway 280 East,Americus,GA,31709
1710 Highway 280 East,Americus,GA,31709
1710 Highway 280 East,Americus,GA,31709
2511 16th Avenue East,Cordele,GA,31015
2511 16th Avenue East,Cordele,GA,31015
2511 16th Avenue East,Cordele,GA,31015
1002 West Franklin Street,Sylvester,GA,31791
1002 West Franklin Street,Sylvester,GA,31791
1002 West Franklin Street,Sylvester,GA,31791
PO Box 939, U.S. 41 Bypass,Griffin,GA,30224
PO Box 939, U.S. 41 Bypass,Griffin,GA,30224
PO Box 939, U.S. 41 Bypass,Griffin,GA,30224
US 301 Bypass,Sylvania,GA,30467
US 301 Bypass,Sylvania,GA,30467
US 301 Bypass,Sylvania,GA,30467
1011 Highway 19 North,Thomaston,GA,30286
GA
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Highway
Ramp
Rank
2
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1
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Road Names
I-75|GA-401|GA-540
I-75|GA-401|GA-540
I-16|GA-404
I-16|GA-404
I-16|GA-404
I-20|GA-402|Tom Murphy Fwy
I-20|GA-402|Tom Murphy Fwy
I-20|GA-402|Tom Murphy Fwy
I-85|GA-403|Veterans Pkwy
I-85|GA-403|Veterans Pkwy
I-85|GA-403|Veterans Pkwy
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-20|GA-402|Tom Murphy Fwy
I-20|GA-402|Tom Murphy Fwy
I-20|GA-402|Tom Murphy Fwy
I-75|GA-401|Bert Lance Hwy
I-75|GA-401|Bert Lance Hwy
I-75|GA-401|Bert Lance Hwy
I-20|GA-402|Tom Murphy Fwy
I-20|GA-402|Tom Murphy Fwy
I-20|GA-402|Tom Murphy Fwy
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-16|GA-404
I-16|GA-404
I-16|GA-404
US-27|US-84|GA-1|GA-38
US-84|GA-38
US-27|US-84|GA-1|GA-38
I-75|GA-401|GA-540
I-16|GA-404|GA-540
I-16|GA-404|GA-540
US-80|GA-22|GA-540
US-80|GA-22|GA-540
US-80|GA-22|GA-540
I-95|GA-405|Howard Gilman Hwy
I-95|GA-405|Howard Gilman Hwy
I-95|GA-405|Howard Gilman Hwy
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-516|GA-21|GA-25|Lynes Pkwy
I-516|GA-21|GA-25|Lynes Pkwy
I-516|US-80|GA-21|GA-25|GA-26
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-85|GA-403|Ernest Vandiver Hwy
I-85|GA-403|Ernest Vandiver Hwy
I-85|GA-403|Ernest Vandiver Hwy
I-575|GA-5
I-575|GA-5
I-575|GA-5
I-95|GA-405|Howard Gilman Hwy
I-95|GA-405|Howard Gilman Hwy
I-95|GA-405|Howard Gilman Hwy
I-575|GA-5
I-575|GA-5
I-575|GA-5
I-75|GA-401
I-20|GA-402|Purple Heart Hwy
I-75 NW Corridor Express Lanes
I-20|GA-402|Purple Heart Hwy
I-75 NW Corridor Express Lanes
I-20|GA-402|Purple Heart Hwy
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-75|GA-401
US-82|GA-520|South Georgia Pkwy
US-19|US-82|GA-3|GA-520
US-19|US-82|GA-3|GA-520
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-75|GA-401
US-19|GA-133|GA-3|GA-300
US-19|US-82|GA-133|GA-3|GA-520
US-19|GA-133|GA-3|GA-300
I-75|GA-401
I-75|GA-401
I-75|GA-401
I-16|GA-404
I-16|GA-404
I-16|GA-404
I-75|GA-401
32.8138504 -83.65666199
32.82580948 -83.6559906
32.39978027 -82.30770111
32.4021492 -82.30728148999999
32.41719055 -82.39264679
33.69057846 -85.1885376
33.68769073 -85.18807219999999
33.71828079 -85.02789307
33.91241837 -84.20806122
33.91175079 -84.20762634
33.90110016 -84.24320984000001
32.43193817 -83.75846863
32.43128967 -83.75541687
32.44681168 -83.75528717
33.68677139 -85.15141296
33.68397141 -85.15103911999999
33.68769073 -85.18807219999999
34.47109985 -84.91999054
34.47066116 -84.91797638
34.51177979 -84.91941833
33.71509171 -85.02648926000001
33.71828079 -85.02789307
33.68397141 -85.15103911999999
34.17372131 -84.76013947
34.17507172 -84.75814819
34.20515823 -84.76277924
32.41918182 -82.39172363
32.41719055 -82.39264679
32.4021492 -82.30728148999999
30.89101982 -84.56652832
30.88985062 -84.56604004
30.89175987 -84.57637787
32.84014893 -83.64737701
32.84672928 -83.62741852000001
32.84820938 -83.62619780999999
32.53181076 -84.97395324999999
32.53116989 -84.97714996000001
32.54661942 -84.95137787
30.94627953 -81.68958282
31.05690956 -81.64100646999999
30.94553947 -81.68327332
31.21507072 -83.46057892
31.21487999 -83.45925903
31.26844978 -83.47267151
32.09870911 -81.14344788
32.09072113 -81.12692260999999
32.08929062 -81.12799072
31.55010986 -83.53359985
31.54982948 -83.53482056
31.57022095 -83.54665375
34.39083099 -83.2281189
34.39220047 -83.22907257
34.37450027 -83.25765991
34.32844162 -84.39588928000001
34.32775116 -84.39315033
34.30192947 -84.42514801
31.05690956 -81.64100646999999
30.94627953 -81.68958282
31.05612946 -81.63794708
34.32844162 -84.39588928000001
34.32775116 -84.39315033
34.30192947 -84.42514801
33.92272186 -84.48757935
33.61038971 -83.6986084
33.9117012 -84.47978972999999
33.6084404 -83.7006073
33.91173172 -84.47968292
33.61346054 -83.74963379
31.71143913 -83.63764191
31.71178055 -83.63645172
31.73509026 -83.65194701999999
33.35255051 -84.12583923
33.35316086 -84.1240921
33.26095963 -84.09619141
31.61827087 -84.17694092000001
31.6162796 -84.17640686
31.61481094 -84.17624664
32.08644867 -83.76376343
32.0864296 -83.76241302
32.12292099 -83.76210021999999
31.95988083 -83.75080871999999
31.95999908 -83.75218201
31.97488022 -83.75237274
31.57162094 -84.10906219
31.57984924 -84.10971832
31.57210922 -84.11325073
33.26095963 -84.09619141
33.26197052 -84.09369658999999
33.20569992 -84.06137848
32.30944061 -81.8742218
32.30620956 -81.87306976000001
32.33953857 -81.95223999
33.11217117 -84.0041275
Dealer Name
Dealer Address
State
Thomaston Ford, Inc.
Thomaston Ford, Inc.
Thomasville Ford
Thomasville Ford
Thomasville Ford
Wade Ford, Inc.
Wade Ford, Inc.
Wade Ford, Inc.
Way Brothers
Way Brothers
Way Brothers
William Mizell Ford, Inc.
William Mizell Ford, Inc.
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
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