NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
5900 Sycamore Canyon Blvd,Riverside,CA,92507 CA
1234 Auto Center Drive,Merced,CA,95340
CA
Highway
Ramp
Rank
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3
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3
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Road Names
I-580|Arthur H Breed Fwy
I-580|Arthur H Breed Fwy
CA-99
CA-99
CA-99
I-5
I-5
I-5
US-101|Redwood Hwy
US-101|Redwood Hwy
US-101|Redwood Hwy
I-5
I-5
I-5
CA-91|Riverside Fwy
CA-91|Riverside Fwy
CA-91|Riverside Fwy
I-80|Eastshore Fwy
I-80|Eastshore Fwy
I-80|Eastshore Fwy
I-880|Nimitz Fwy
I-880|Nimitz Fwy
US-101|Bayshore Fwy
I-15
I-15
I-15
CA-198
CA-198|Avenue 296
CA-198
I-5|San Diego Fwy
I-5|San Diego Fwy
I-5|San Diego Fwy
US-101|El Camino Real
US-101|El Camino Real
US-101|El Camino Real
CA-29
CA-29
CA-29
I-605|San Gabriel River Fwy
I-605|San Gabriel River Fwy
I-605|San Gabriel River Fwy
CA-1|Cabrillo Hwy
CA-1|Cabrillo Hwy
CA-1|Cabrillo Hwy
CA-78
CA-78
CA-78
CA-70
CA-70
CA-70
I-10
I-10
I-10
US-101|CA-46
US-101
US-101|CA-46
I-8|Kumeyaay Hwy
CA-125
I-8|Kumeyaay Hwy
I-10|San Bernardino Fwy
I-10|San Bernardino Fwy
I-10|San Bernardino Fwy
US-101|CA-1|El Camino Real
US-101|El Camino Real
I-15|Escondido Fwy
US-101|CA-1|El Camino Real
US-101|El Camino Real
I-15|Escondido Fwy
US-101|CA-1|El Camino Real
US-101|El Camino Real
I-15|Escondido Fwy
I-5|John J Montgomery Fwy
I-5|John J Montgomery Fwy
I-5|John J Montgomery Fwy
CA-99
CA-99
CA-120
CA-65
CA-65
CA-65
CA-99|Joash E Paul Memorial Hwy
CA-99|Joash E Paul Memorial Hwy
CA-99|Joash E Paul Memorial Hwy
CA-60|Pomona Fwy
CA-60|Pomona Fwy
CA-60|Pomona Fwy
US-101|Bayshore Fwy
US-101|Bayshore Fwy
US-101|Bayshore Fwy
I-215|CA-60|Moreno Valley Fwy
I-215|CA-60|Moreno Valley Fwy
I-215|Armed Forces Fwy
CA-99
37.7024498 -121.8002167
37.70061874 -121.8179703
36.95391083 -120.0560837
36.95261002 -120.0560837
36.96126938 -120.0651169
34.39432144 -118.570137
34.40871048 -118.5748825
34.39389038 -118.5726166
38.09122849 -122.5606918
38.09320831 -122.5576324
38.10504913 -122.5629196
37.46389008 -121.1798325
37.46353149 -121.1809082
37.39746094 -121.1377182
33.85480118 -117.9418182
33.85348129 -117.9416504
33.85430145 -117.9243393
37.98683167 -122.3146667
37.98686981 -122.3125305
37.97676849 -122.3215637
37.38214874 -121.9052811
37.3817482 -121.9028473
37.36975861 -121.9112778
34.88658142 -117.0231705
34.88491058 -117.0229416
34.88510132 -117.0563736
36.32678986 -119.2051697
36.32553101 -119.2087708
36.32741165 -119.2077789
32.80651093 -117.2172623
32.80953979 -117.2196274
32.79798889 -117.2107925
35.11746979 -120.5746078
35.12168884 -120.5828094
35.12113953 -120.5844193
38.29887009 -122.3009872
38.28245926 -122.2999115
38.29981995 -122.3046036
33.85829926 -118.0985794
33.85845947 -118.0934296
33.84585953 -118.0950317
36.98727036 -122.0040207
36.98862839 -122.0030594
36.98876953 -122.0038528
33.19532013 -117.2497787
33.19433975 -117.2504272
33.19512177 -117.2557602
39.50841904 -121.572319
39.49840164 -121.5746384
39.50791931 -121.5739365
33.8161087 -116.4051971
33.8194809 -116.4095764
33.82104874 -116.4083405
35.6424408 -120.6855469
35.64434052 -120.6857834
35.63212967 -120.6873474
32.77677917 -117.004303
32.7734108 -117.0029678
32.77885818 -116.9972763
34.07131958 -117.9075775
34.07336044 -117.9077911
34.07276154 -117.8902283
35.2458992 -120.6827393
34.4341507 -119.7477112
32.96488953 -117.094162
35.24301147 -120.6820602
34.4365387 -119.7518921
32.97887039 -117.0853195
35.25669861 -120.6742096
34.42855072 -119.7353516
32.96469879 -117.0959702
32.66017914 -117.1076431
32.67008972 -117.1103516
32.66939926 -117.1128387
37.82662964 -121.2188034
37.8266716 -121.21595
37.78530884 -121.215889
36.08052826 -119.0387421
36.08039856 -119.0399017
36.06602859 -119.038681
37.53705978 -120.8930969
37.53702927 -120.8912964
37.54814148 -120.9041824
33.99742126 -117.9309921
33.99620819 -117.9311295
33.99824142 -117.9310913
37.57994843 -122.3248901
37.58628845 -122.3296585
37.58806992 -122.3516998
33.9486618 -117.3008804
33.95851898 -117.3096924
33.93238068 -117.2898102
37.30347061 -120.5004196
Dealer Name
Dealer Address
State
Highway
Ramp
Rank
Razzari Ford
1234 Auto Center Drive,Merced,CA,95340
CA
2
Razzari Ford
1234 Auto Center Drive,Merced,CA,95340
CA
3
Redwood Ford
1170 S. State St.,Ukiah,CA,95482
CA
1
Redwood Ford
1170 S. State St.,Ukiah,CA,95482
CA
2
Redwood Ford
1170 S. State St.,Ukiah,CA,95482
CA
3
Rio Vista Ford, Inc.
1010 Highway 12,Rio Vista,CA,94571
CA
1
Rio Vista Ford, Inc.
1010 Highway 12,Rio Vista,CA,94571
CA
2
Rio Vista Ford, Inc.
1010 Highway 12,Rio Vista,CA,94571
CA
3
Robinson Ford Sales, Inc.
1777 N. Imperial Ave,Calexico,CA,92231
CA
1
Robinson Ford Sales, Inc.
1777 N. Imperial Ave,Calexico,CA,92231
CA
2
Robinson Ford Sales, Inc.
1777 N. Imperial Ave,Calexico,CA,92231
CA
3
Ron DuPratt Ford
1320 N First St,Dixon,CA,95620
CA
1
Ron DuPratt Ford
1320 N First St,Dixon,CA,95620
CA
2
Ron DuPratt Ford
1320 N First St,Dixon,CA,95620
CA
3
Royal Truck Body
24200 S. Main Street,Carson,CA,90745
CA
1
Royal Truck Body
4800 Lang Avenue,Mcclellan Afb,CA,95652
CA
1
Royal Truck Body
24200 S. Main Street,Carson,CA,90745
CA
2
Royal Truck Body
4800 Lang Avenue,Mcclellan Afb,CA,95652
CA
2
Royal Truck Body
24200 S. Main Street,Carson,CA,90745
CA
3
Royal Truck Body
4800 Lang Avenue,Mcclellan Afb,CA,95652
CA
3
Rush Truck Center, Ceres
1720 Herndon Road,Ceres,CA,95307
CA
1
Rush Truck Center, Ceres
1720 Herndon Road,Ceres,CA,95307
CA
2
Rush Truck Center, Ceres
1720 Herndon Road,Ceres,CA,95307
CA
3
Rush Truck Center, San Diego Medium
8508
Duty
Miramar Road,San Diego,CA,92126
CA
1
Rush Truck Center, San Diego Medium
8508
Duty
Miramar Road,San Diego,CA,92126
CA
2
Rush Truck Center, San Diego Medium
8508
Duty
Miramar Road,San Diego,CA,92126
CA
3
Rush Truck Center, Whittier
2450 Kella Ave.,Whittier,CA,90601
CA
1
Rush Truck Center, Whittier
2450 Kella Ave.,Whittier,CA,90601
CA
2
Rush Truck Center, Whittier
2450 Kella Ave.,Whittier,CA,90601
CA
3
Salinas Valley Ford
1100 Auto Center Circle,Salinas,CA,93907
CA
1
Salinas Valley Ford
1100 Auto Center Circle,Salinas,CA,93907
CA
2
Salinas Valley Ford
1100 Auto Center Circle,Salinas,CA,93907
CA
3
Salinas Valley Ford Lincoln
1100 Auto Center Circle,Salinas,CA,93907
CA
1
Salinas Valley Ford Lincoln
1100 Auto Center Circle,Salinas,CA,93907
CA
2
Salinas Valley Ford Lincoln
1100 Auto Center Circle,Salinas,CA,93907
CA
3
30031 Santa Margarita Parkway,Rancho Santa Margarita,CA,92688
CA
1
Santa Margarita Ford
Santa Margarita Ford
30031 Santa Margarita Parkway,Rancho Santa Margarita,CA,92688
CA
2
Santa Margarita Ford
30031 Santa Margarita Parkway,Rancho Santa Margarita,CA,92688
CA
3
Santa Maria Ford
1035 East Battles Road,Santa Maria,CA,93454
CA
1
Santa Maria Ford
1035 East Battles Road,Santa Maria,CA,93454
CA
2
Santa Maria Ford
1035 East Battles Road,Santa Maria,CA,93454
CA
3
Santa Monica Ford
1230 Santa Monica Blvd.,Santa Monica,CA,90404 CA
1
Santa Monica Ford
1230 Santa Monica Blvd.,Santa Monica,CA,90404 CA
2
Santa Monica Ford
1230 Santa Monica Blvd.,Santa Monica,CA,90404 CA
3
Santos Ford
617 West Pacheco Hwy,Los Banos,CA,93635
CA
1
Santos Ford
617 West Pacheco Hwy,Los Banos,CA,93635
CA
2
Santos Ford
617 West Pacheco Hwy,Los Banos,CA,93635
CA
3
Scelzi Enterprises
2316 E. Annadale Ave.,Fresno,CA,93706
CA
1
Scelzi Enterprises
2316 E. Annadale Ave.,Fresno,CA,93706
CA
2
Scelzi Enterprises
2316 E. Annadale Ave.,Fresno,CA,93706
CA
3
Scelzi Enterprises Inc
2693 Rubidoux Boulevard,Riverside,CA,92509
CA
1
Scelzi Enterprises Inc
2693 Rubidoux Boulevard,Riverside,CA,92509
CA
2
Scelzi Enterprises Inc
2693 Rubidoux Boulevard,Riverside,CA,92509
CA
3
Serramonte Ford
999 Serramonte Blvd.,Colma,CA,94014
CA
1
Serramonte Ford
999 Serramonte Blvd.,Colma,CA,94014
CA
2
Serramonte Ford
999 Serramonte Blvd.,Colma,CA,94014
CA
3
Simi Valley Ford
2440 First Street,Simi Valley,CA,93065
CA
1
Simi Valley Ford
2440 First Street,Simi Valley,CA,93065
CA
2
Simi Valley Ford
2440 First Street,Simi Valley,CA,93065
CA
3
Sonora Ford
13254 Mono Way,Sonora,CA,95370
CA
1
Sonora Ford
13254 Mono Way,Sonora,CA,95370
CA
2
Sonora Ford
13254 Mono Way,Sonora,CA,95370
CA
3
South Bay Ford Lincoln
5100 Rosecrans Avenue,Hawthorne,CA,90250
CA
1
South Bay Ford Lincoln
5100 Rosecrans Avenue,Hawthorne,CA,90250
CA
2
South Bay Ford Lincoln
5100 Rosecrans Avenue,Hawthorne,CA,90250
CA
3
Star Ford
1101 S Brand Blvd,Glendale,CA,91204
CA
1
Star Ford
1101 S Brand Blvd,Glendale,CA,91204
CA
2
Star Ford
1101 S Brand Blvd,Glendale,CA,91204
CA
3
Sunland Ford
15330 Palmdale Road,Victorville,CA,92392
CA
1
Sunland Ford
15330 Palmdale Road,Victorville,CA,92392
CA
2
Sunland Ford
15330 Palmdale Road,Victorville,CA,92392
CA
3
Sunnyvale Ford
650 E El Camino Real,Sunnyvale,CA,94087
CA
1
Sunnyvale Ford
650 E El Camino Real,Sunnyvale,CA,94087
CA
2
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
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