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NHTSA ID Number: 10228737

Manufacturer Communication Number: 2054210.4

TSB/Document Date: 2023-01-06


Summary

Noises from Panoramic Sun Roof Customer Statement: -Noises from the panoramic sun roof when driving. The noises occur mainly when the sun roof is closed


Technical product information
Topic
Market area
Brand
Transaction No.
Level
Status
Release date

Noises from Panoramic sun roof
BentleyeBay logo: worldwide (2WBE)
BentleyeBay logo
2054210/4
EH
Approval

New customer code
Object of complaint

Complaint type Position

roof systems, special installations -> panoramic sliding sunroof noise, vibration
roof systems, special installations -> sliding/tilting sunroof
noise, vibration

Vehicle data
Bentayga series
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
4V1*
ZV1*

2017
2018
2019
2020
2021
2022
2023
2023

E
E
E
E
E
E
E
E

Documents
Document name
master.xml

INTERNAL

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Technical product information
Noises from Panoramic sun roof

Transaction No.: 2054210/4

Customer statement / workshop findings
Noises from the Panoramic sun roof when driving. The noises occur mainly when the sun roof is closed.

Technical background
Mechanical system of sun roof frame not or insufficiently lubricated.

Production change
-

Measure
1) Remove the front glass panel according to Repair manual Rep.Gr 60 NOTE: Within this procedure there are single use items which must be
replaced and not reused. Ensure that new replacements are available prior to starting this procedure.
WARNING: Eye protection and gloves MUST be worn for the duration of this procedure

For a better access to the points to be greased move the mechanical system (slightly) rearwards

Apply grease spray G 060 567 A2 to the points shown within the onward instructions

2) The above illustration shows the left mechanical system. The upper left arrow points to the driving direction. The lower arrow points to the first
mounting point of the glass panel.

INTERNAL

There is a lug under the first mounting point (see arrow). This should be sprayed once or twice.

The above illustration shows the right mechanical system from the inside. Here is the groove (see arrow) which also has to be sprayed
once or twice.

INTERNAL

The above illustration shows the left mechanical system which also has to be lubricated in the outer rear area (see arrow).

INTERNAL

The above illustration shows the point after the lubrication.

The above illustration shows the left front mechanical system. Here the point to be lubricated which can be reached with the nozzle via the
first hole in the lever.

INTERNAL

This point also has to be sprayed once or twice.

Note: Perform the work on both sides.
3) Then refit the glass panel according to the Repair manual. Open and close the glass panel at least twice

Carry out Basic settings for the Sliding sunroof normalisation and Roof blind normalisation

Warranty accounting instructions
Warranty type - 110 or 910
Damage service number - 60 39
Damage code - 00 20
Glass panel to Remove and Refit
Labour Operation Code
60 39 19 00
Time
30 TU
Application of Lubricant
Labour Operation Code
60 05 29 00
Time
30 TU

Parts information
Use special lubricant G 060 567 A2 from a local VWeBay logo/AudieBay logo Retailer the equivalent is Carbaflo 2160 (Manufactured by FUCHS) which should also
be sourced locally

INTERNAL

1

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TSB/Document ID: 2054210.4

Replacement Service Bulletin Number:

MFR Communication Date: 2022-12-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY

MFR Component System:

MFR Component Subsystem:


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