Technical Service Bulletin
00 Viewing TSB videos
00 14 70 2039206/1 December 10, 2014.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

All

2000 - 2016

All

Not Applicable

Condition
• High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case
basis.
• Media files can now be viewed on any smartphone or tablet.

Technical Background
Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos,
more reliable access to the videos, and the ability to view the videos on different devices.

Production Solution
Not applicable.

Service
Each video has its own URL. The URL will be provided in the bulletin as both a QR code (for viewing on smart
phones and tablets) and also written out as a web link (for viewing on computer internet browsers).
Viewing the video on smart phones and tablets using the QR code:
The QR code can be used to view the video on a smart device (iPhone, iPad, Android phone, Windows phone,
etc.):
• The device must have an active internet / data connection (data usage fees may apply).
• The device must have a QR code reader app installed (can be downloaded through the device’s app store if
not already installed).

© 2014 Audi of America, Inc.

Page 1 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Instructions for viewing:
1. Open the QR code reader app on your smart device (Figure 1).

Figure 1. Example of QR code
reader app.

© 2014 Audi of America, Inc.

Page 2 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
2. Position the device and scan the QR code (Figure 2). The video file will
play. The file will automatically be optimized for the resolution of the
device.
Note that the QR code can be scanned right from the computer monitor
or from a printed copy.

Figure 2. Scanning the QR code.
Viewing the video on a computer using the web link:
The web link can be used to view the video on the computer with ElsaPro:
• The computer must have an active internet connection and access to a web browser.
• ElsaPro does not support hyperlinks, so the web link must be copied and pasted into the browser.
Instructions for viewing:
1. With the bulletin open in ElsaPro, highlight the web link
(Figure 3). The web link may not be displayed in the same
location on every bulletin.

Figure 3. Highlighted web link in bulletin.

© 2014 Audi of America, Inc.

Page 3 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
2. While the text is highlighted, right-click to open the shortcut
menu. Select “Copy” (Figure 4) to copy the link.

Figure 4. Selecting “Copy”.
3. Open a web browser. Right-click in the address bar to open
the shortcut menu, then select “Paste” (Figure 5) to insert
the web link.

Figure 5. Pasting the web link into the browser’s
address bar.
4. Hit the Enter key to launch the web link in the browser
(Figure 6). The video file will play. The file will automatically
be optimized for the computer’s operating system.

Figure 6. Launching the web link in the browser.

Warranty
This TSB is informational only and not applicable to any Audi warranty.

Additional Information
All parts and service references provided in this TSB (2039206) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

Page 4 of 4

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.