NHTSA ID Number: 10220254
Manufacturer Communication Number: REVISION 3 PC916
TSB/Document Date: 2022-09-17
Summary
Automatic Transmission REVISED September 12, 2022 Please discard earlier versions of this bulletin. The announcement from September 2, 2022 has been revised to include the following:  MY2020-2023 Titan and Frontier vehicles have been moved from this Quality Assurance Hold into a Voluntary Safety Recall. The recalled vehicles can now be identified by campaign ID R22A9 for 4WD vehicles and R22B1 for 2WD vehicles.
CAMPAIGN
BULLETIN
QUALITY ACTION
Automatic Transmission
Reference: PC916
Date: September 13, 2022
Attention: Dealer Principal, Sales, Service & Parts Managers
REVISED September 12, 2022
Please discard earlier versions of this bulletin.
The announcement from September 2, 2022 has been revised to include the following:
MY2020-2023 Titan and Frontier vehicles have been moved from this Quality Assurance
Hold into a Voluntary Safety Recall. The recalled vehicles can now be identified by
campaign ID R22A9 for 4WD vehicles and R22B1 for 2WD vehicles.
Affected Models/Years:
Affected
Population
:
Dealer
Inventory:
SERVICE COMM
Activation date:
Stop Sale In
Effect:
MY2023 Z with auto trans. (Z34)
220
17
September 2, 2022
YES
*****Dealer Announcement*****
Nissan
is committed to a high level of customer service and satisfaction. This commitment
requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold
to ensure that these vehicles, as delivered to our customers, meet our exacting standards and
our customers’ expectations.
Nissan has placed a temporary Quality Assurance Hold on specific 2023 Nissan Z vehicles
equipped with automatic transmission due to an investigation of a potential transmission issue.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned
and in transit to the dealer.
*****What Dealers Should Do*****
1.
Verify if vehicles are affected by this Voluntary Quality Action Campaign using Service
Comm or DBS National Service History Campaign I.D. PC916.
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
• Please continue to check newly arriving inventory for campaign applicability.
2.
Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory affected
by this Quality Action campaign.
3.
Nissan is currently investigating a potential concern with the automatic transmission.
Additional information on next steps will be provided as soon as possible.
CAMPAIGN ID: PC916 | REVISION 3
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Q.
When will the affected population show up in Service Comm, National Service
History, and DBS?
A.
September 2, 2022
Q.
When will additional information be available for the issue currently under
investigation?
A.
Nissan is taking every effort to expedite this investigation and related communications.
Q.
What vehicles are affected by the Quality Assurance Hold (Stop Sale)?
A.
Specific MY23 Z equipped with automatic transmission. Verify if vehicles are affected by
this quality action using Service Comm or DBS National Service History – Open
Campaigns I.D. PC916
Revision History:
Date
August 24, 2022
Announcement
Quality Assurance Hold
Purpose
New Campaign Announcement
August 29, 2022
REVISION 1
Added Z with automatic transmission
September 2, 2022
REVISION 2
September 13, 2022
REVISION 3
Added affected population, Service
Comm activation date added, FAQ
section added, Campaign ID added
Moved Titan and Frontier to new VSRC
Campaign
CAMPAIGN ID: PC916 | REVISION 3
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TSB/Document ID: REVISION 3 PC916
Replacement Service Bulletin Number:
MFR Communication Date: 2022-09-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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