SERVICE CAMPAIGN

CAMPAIGN
BULLETIN

New Car Assessment Program
Voluntary Service Campaign
Reference: P2A08
Date: July 26, 2022
Attention: Dealer Principal, Sales, Service & Parts Managers

Affected Models/Years:

Affected
Population:

MY2021 Rogue (T33)

53,207

Dealer
Inventory:
3

SERVICE COMM
Activation date:

Stop Sale
In Effect

July 26, 2022

NO

*****Dealer Announcement*****
Nissan is conducting a Voluntary Service Campaign on certain 2021 Rogue vehicles identified in Service
Comm and DBS National Service History. The vehicles covered in this campaign were produced before
Nissan implemented an update to the front passenger restraint system which improved the New Car
Assessment Program (NCAP) front passenger safety rating to four stars in the frontal crash test.
To increase customer confidence and satisfaction, Nissan will replace the front passenger airbag, front
passenger seat belt retractor, and reprogram the airbag control unit (ACU) with the updated parts.
Affected vehicles are not subject to stop sale.
*****What Dealers Should Do*****
1. Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or
DBS National Service History – Open Campaigns I.D. P2A08.
2.

Dealers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure
customer satisfaction.

3. Dealers should use NTB22-063 to correct any vehicles subject to this campaign.
4.

Once repaired, dealers should submit the claim using the claims coding provided, and release the
vehicle.

CAMPAIGN ID: P2A08 | Original Document

***** Release Schedule *****
Parts

Parts may be ordered via normal process, except for part number H6884-6RR7B.
Part number H6884-6RR7B is on restriction and may be ordered via DBS.
Part Number

Description

Quantity

K8E15-6RC0A

Pass Air Bag

1

H6884-6RR7A

Pass Seat Belt

1

H6884-6RR7B

Pass Seat Belt

1

76988-6LB5A

Clip

1

01125-N6061

Bolt

1

NOTE: Parts replaced under this campaign activity may be collected. It is important
for dealers to return parts applicable specifically to the VIN and repair order
identified.
Special
Tools
Repair
Owner
Notification

•

CONSULT III+

•

NTB22-063

Nissan will begin sending notifications to owners of all potentially affected vehicles in
September 2022, via U.S. Mail.

***** Dealer’s Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History - Open Campaigns
using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of
this voluntary emission service campaign, which for any reason, enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles
in dealer inventory. If a VIN subject to this voluntary emissions service campaign was part of a dealer
trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service
completion.
NISSAN NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Q.

Is this a Stop Sale?

A.

No.

CAMPAIGN ID: P2A08 | Original Document

Q.

Is this a safety recall?

A.

No.

Q.

What is the reason for this campaign?

A.

Vehicles covered in this campaign were produced before Nissan implemented an update to the
front passenger restraint system which improved the New Car Assessment Program (NCAP) front
passenger safety rating to four stars in the frontal crash test.

Q.

What is the possible effect of the condition?

A.

Vehicles affected by this campaign meet all U.S. federal safety standards and received an overall
NCAP safety rating of 4 stars and a front passenger safety rating of two stars in the frontal crash
test.

Q.

What will be the corrective action?

A.

The dealer will replace the front passenger airbag, front passenger seat belt retractor, and
reprogram the airbag control unit (ACU) to improve customer confidence and satisfaction.

Q.

How long will the corrective action take?

A.

This service, which is conducted at no charge to you for parts and labor, could take up to four (4)
hours to complete. However, your Nissan dealer may require your vehicle for a longer period of
time based upon their work schedule.

Q.

When will vehicle owners be notified?

A.

Nissan will begin sending notifications to affected owners in September 2022, via U.S. Mail.

Q.

Are parts readily available?

A.

Yes, parts are on restriction and can be ordered through DBS.

Q.

Is my vehicle safe to drive?

A.

Yes.

CAMPAIGN ID: P2A08 | Original Document

Q.

Will a rental vehicle be provided while the dealer is servicing the vehicle?

A.

No.

Q.

Is there anything owners can do to mitigate the condition?

A.

No.

Q.

Is there any charge for this repair?

A.

No, the remedy will be performed for the customer free of charge for parts and labor.

Q.

Will I have to take my vehicle back to the selling dealer to have the service performed?

A.

No, any authorized Nissan dealer is able to perform this service campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective
action completed.

Q.

I have a 2021 Rogue but did not receive a letter, how can I tell if my vehicle is affected?

A.

Please give me your vehicle identification number (VIN) so that I can check if your vehicle is
affected in this campaign.

Q.

What model year vehicles are involved?

A.

Certain specific model year 2021 Nissan Rogue vehicles manufactured between June 30, 2020 to
March 15, 2021.

Q.

Are you experiencing this condition on any other Nissan (or Infiniti) models?

A.

No.

Revision History:
Date
July 26, 2022

Announcement
Original

Purpose
New campaign announcement

CAMPAIGN ID: P2A08 | Original Document