NHTSA ID Number: 10218655
Manufacturer Communication Number: P2A07 2021 Rogue
TSB/Document Date: 2022-08-24
Summary
Engine Control Module (ECM) Transmission Control Module (TCU) Shift Control Module (SCU) Reprogram Voluntary Emission Service Campaign *****Dealer Announcement***** Nissan
is conducting a Voluntary Emission Service Campaign to reprogram the Engine Control Module (ECM), Transmission Control Module (TCU) and Shift Control Module (SCU) on 573 specific model year 2021 Nissan
Rogue vehicles identified in Service Comm and DBS National Service History. Affected vehicles may experience the following conditions: ⢠Air Conditioner (AC) blowing warm air at idling condition. ⢠A warning to apply the parking brake when the vehicle is stopped and is in gear; a âCVT malfunctionâ light when driving; a delay when shifting from Reverse to Drive; difficulty shifting into Neutral; as well as a Malfunction Indicator Light (MIL) ON. As result, the ECM, TCU, and SCU will be reprogrammed to address these conditions. Affected vehicles are not subject to stop sale. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or DBS National Service History â Open Campaigns I.D. P2A07. 2. Dealers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB22-057 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim using the claims coding provided, and release the vehicle.
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TSB/Document ID: P2A07 2021 Rogue
Replacement Service Bulletin Number:
MFR Communication Date: 2022-07-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
SERVICE CAMPAIGN
CAMPAIGN
BULLETIN
Engine Control Module (ECM)
Transmission Control Module (TCU)
Shift Control Module (SCU) Reprogram
Voluntary Emission Service Campaign
Reference: P2A07
Date: July 15, 2022
Affected Models/Years:
Affected
Population:
MY2021 Rogue (T33)
573
Dealer
Inventory:
NA
SERVICE COMM
Activation date:
Stop Sale
In Effect
July 15, 2022
NO
*****Dealer Announcement*****
Nissan
is conducting a Voluntary Emission Service Campaign to reprogram the Engine Control Module
(ECM), Transmission Control Module (TCU) and Shift Control Module (SCU) on 573 specific model year 2021
Nissan
Rogue vehicles identified in Service Comm and DBS National Service History.
Affected vehicles may experience the following conditions:
•
Air Conditioner (AC) blowing warm air at idling condition.
•
A warning to apply the parking brake when the vehicle is stopped and is in gear; a “CVT
malfunction” light when driving; a delay when shifting from Reverse to Drive; difficulty shifting into
Neutral; as well as a Malfunction Indicator Light (MIL) ON.
As result, the ECM, TCU, and SCU will be reprogrammed to address these conditions.
Affected vehicles are not subject to stop sale.
*****What Dealers Should Do*****
1. Verify if vehicles are affected by this Voluntary Emission Service Campaign using Service Comm or
DBS National Service History – Open Campaigns I.D. P2A07.
2.
Dealers are requested to remedy any affected vehicles in dealer pre-owned inventory to ensure
customer satisfaction.
3. Dealers should use NTB22-057 to correct any vehicles subject to this campaign.
4.
Once repaired, dealers should submit the claim using the claims coding provided, and release the
vehicle.
CAMPAIGN ID: P2A07 | Original Document
***** Release Schedule *****
Parts
•
•
•
Special
Tools
Repair
Owner
Notification
Updated Engine Control Module (ECM), Transmission Control Module (TCU) and Shift
Control Module (SCU) software is now available on ASIST
No other parts are required for this campaign
Additional coverage is available in the event the ECM, TCU or SCU unit fails during
reprogramming.
o Dealers should contact the Warranty Claims Call Center (800-258-7008,
option 7) for additional information.
•
CONSULT III+
•
NTB22-057
Nissan
will begin sending notifications to owners of all potentially affected vehicles in
August 2022, via U.S. Mail.
***** Dealer’s Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History - Open Campaigns
using the appropriate Campaign I.D. for the campaign status on each vehicle falling within the range of
this voluntary emission service campaign, which for any reason, enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles
in dealer inventory. If a VIN subject to this voluntary emissions service campaign was part of a dealer
trade, the letter associated with that VIN should be forwarded to the appropriate dealer for service
completion.
NISSAN
NORTH AMERICA, INC.
Total Customer Satisfaction
Frequently Asked Questions (FAQ):
Q.
Is this a Stop Sale?
A.
No.
Q.
Is this a safety recall?
A.
No.
Q.
What is the reason for this Engine Control Module (ECM), Transmission Control Module (TCU),
and Shift Control Module (SCU) reprogram?
A.
Affected vehicles may experience:
Air Conditioner (AC) blowing warm air at idling condition.
CAMPAIGN ID: P2A07 | Original Document
A warning to apply the parking brake when the vehicle is stopped and is in gear; a “CVT
malfunction” light when driving; a delay when shifting from Reverse to Drive; difficulty shifting into
Neutral; as well as a Malfunction Indicator Light (MIL) ON.
Q.
What is the possible effect of the condition?
A.
ECM: This may result in the Air Conditioner (AC) blowing warm air at idling condition.
Transmission Control Module (TCU) and Shift Control Module (SCU): This may result in a
warning to apply the parking brake when the vehicle is stopped and is in gear; a “CVT malfunction”
light when driving; a delay when shifting from Reverse to Drive; difficulty shifting into Neutral; as
well as a Malfunction Indicator Light (MIL) ON.
Q.
What will be the corrective action?
A.
The dealer will reprogram the Engine Control Module (ECM), Transmission Control Module (TCU),
and Shift Control Module (SCU).
Q.
How long will the corrective action take?
A.
This service, which is conducted at no charge to you for parts and labor, could take up to two (2)
hours to complete. However, your Nissan
dealer may require your vehicle for a longer period of
time based upon their work schedule.
Q.
When will vehicle owners be notified?
A.
Nissan
will begin sending notifications to affected owners in August 2022, via U.S. Mail.
Q.
Are parts readily available?
A.
The remedy is reprogramming, no other parts are required for this campaign.
Q.
Is my vehicle safe to drive?
A.
Yes.
Q.
Will a rental vehicle be provided while the dealer is servicing the vehicle?
A.
If the reprogramming cannot be performed successfully and a replacement Engine Control
Module (ECM), Transmission Control Module (TCU) or Shift Control Module (SCU) needs to be
ordered, rental is available upon customer request.
CAMPAIGN ID: P2A07 | Original Document
EXPENSE CODE
DESCRIPTION
AMOUNT
502
Rental Expense
$156 (Max)
Contact the Warranty claims call center 1-800-258-7008 Option 7, if additional expense is
required. Please refer to the Goodwill Rental Guidelines in the APRM for detailed information
regarding application of rental reimbursement.
Q.
Is there anything owners can do to mitigate the condition?
A.
No.
Q.
Is there any charge for this repair?
A.
No, the remedy will be performed for the customer free of charge for parts and labor.
Q.
Will I have to take my vehicle back to the selling dealer to have the service performed?
A.
No, any authorized Nissan
dealer is able to perform this service campaign.
For Consumer Affairs: Please inform us of the dealer where you would like to have the corrective
action completed.
Q.
I have a 2022 Rogue but did not receive a letter, how can I tell if my vehicle is affected?
A.
Please give me your vehicle identification number (VIN) so that I can check if your vehicle is
affected in this campaign.
Q.
What model year vehicles are involved?
A.
Certain specific model year 2021 Nissan
Rogue vehicles manufactured between April 12, 2021 to
October 15, 2021.
Q.
Are you experiencing this condition on any other Nissan
(or Infiniti
) models?
A.
No.
Q.
Can this campaign be performed on U.S. vehicles that are being operated in Foreign
Countries (Overseas)?
A.
Yes.
CAMPAIGN ID: P2A07 | Original Document
Q.
I am presently operating my U.S. vehicle in a Foreign Country (Overseas). What do I need to
do to get the campaign on my vehicle performed?
A.
Let me get some information from you so I can verify that your vehicle is involved in this service
campaign. Please give me your name, address, telephone number, and vehicle identification
number (VIN).
(Note to CRR: Follow the procedure for Overseas Recall Program.)
Revision History:
Date
July 15, 2022
Announcement
Original
Purpose
New campaign announcement
CAMPAIGN ID: P2A07 | Original Document
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