6/1/22, 9:18 AM

01 05 22_G11/G12 Front and Rear Air Suspension Struts: Ltd Wty Ext To 8 Yrs/80,000 Miles

SIB 01 05 22
2022-05-20
G11/G12 Front and Rear Air Suspension Struts: Ltd Wty Ext To 8 Yrs/80,000
Miles
This Service Information bulletin (Revision 01) replaces SI B01 05 22 dated May 2022
What’s New:

The flat rate labor operation numbers for replacing rear suspension air struts have been corrected
Some content has been changed to a graphic format to improve the appearance

MODEL
E-Series
G11
G12
G12
G12
G12
G12
G12
G12
G12

MY
Beginning with 2016
Beginning with 2016
Beginning with 2017
Beginning with 2017
Beginning with 2016
Beginning with 2016
Beginning with 2017
Beginning with 2017
Beginning with 2020

Model Description
750i xDrive Sedan
740Li Sedan
740Li xDrive Sedan
740Le xDrive Sedan
750Li Sedan
750Li xDrive Sedan
ALPINA B7 xDrive
M760Li xDrive Sedan
745Le xDrive

Production Dates
August 11, 2015 to EOP
July 30, 2015 to EOP
February 09, 2016 to EOP
March 14, 2016 to EOP
October 19, 2015 to EOP
March 26, 2015 to EOP
June 14, 2016 to EOP
July 13, 2016 to EOP
September 19, 2018 to EOP

Note: The Model information above is for informational purposes only, it is not the only deciding factor.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific Vehicle
Comment shown below:
Please see SI B01 05 22 (DC 37 11 90 01 00): For this vehicle, the front and rear air
suspension strut assemblies limited warranty for defects in materials or workmanship has
been extended to 8 years/80,000 miles as determined from the original in-service date.
This coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty
department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to
performing any repair.

SITUATION
Component-Specific Limited Warranty Extension
For the eligible vehicles, BMW of North
America, LLC (BMW NA) is extending the
limited warranty for the vehicle’s front and rear
air suspension strut assemblies (item # 1
Front and # 2 Rear, shown) to:

8 years/80,000 miles, as determined
by the vehicle’s original in-service
date.
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01 05 22_G11/G12 Front and Rear Air Suspension Struts: Ltd Wty Ext To 8 Yrs/80,000 Miles

Other air suspension system-related
components/issues are excluded from this
coverage.
This component-specific limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Important Note
Driving over rough or damaged road surfaces, as well as debris, curbs and other obstacles can cause serious
damage to wheels, tires, and suspension parts.
This is more likely to occur with low-profile tires that provide less cushioning between the wheel and the road.
Front and/or rear air suspension strut assembly repairs during the 4 year/50,000 mileage New Vehicle Limited
Warranty or the extended limited warranty coverage that are required due to outside influence are not covered.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.

CAUSE
For the Model vehicles listed above, the air suspension strut assemblies (front axle and/or the rear axle, left
and/or right side) may experience a loss of air when the vehicle sits stationary for prolonged periods, causing
the affected side(s) of the vehicle to drop or lean.
Additionally, acoustic type noises (rattling, cracking) may also occur and be heard while driving on rough road
surfaces, over speed bumps or when frequent hard steering maneuvers are performed to enter and/or exit a
parking space.

CORRECTION
Follow the instructions in the PROCEDURE section.

PROCEDURE
If a vehicle listed above arrives at your center with the issue described in the Cause above, perform diagnosis,
and when required, replace the air suspension strut assemblies as applicable.
A wheel alignment check and adjustment procedure, after performing air suspension strut assembly
replacement, only applies to the six (6) G12 models listed in the Claim Information section below.
The other air suspension system-related components are excluded from this coverage.
Note: When this repair is required to be performed, and it is determined that an air strut assembly on the axle
being repaired has an accumulated mileage that is more than 100,000 km (62,140 miles), replace the air strut
assemblies in sets on that axle (Both left and right).

PARTS INFORMATION
Special Replacement Part Ordering Procedure

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01 05 22_G11/G12 Front and Rear Air Suspension Struts: Ltd Wty Ext To 8 Yrs/80,000 Miles

1. Use the customer’s G11/G12 VIN to determine the applicable air suspension strut Electronic Parts
Catalog (ETK/EPC) Reference Only Part Numbers (1) that apply.

2. From the table below, use this ETK Reference Only Part Numbers (1) to then determine and order
the air suspension strut replacement New Part Numbers (2) which is to be used and invoiced to
perform this repair.
Air Suspension Strut Assembly Front Left/Right (New Part Numbers 37 10 N NNN NNN)
Front
(37 10)

1. ETK

Reference Only Part
Numbers*

6 866
553
6 866
554

Or
Or

6 899
037
6 899
038

Or

7 915
969
7 915
970
7 915
939
7 915
940
7 915
941
7 915
942
7 915
945
7 915
946
7 915
949
7 915
950

Or

6 877
559
6 877
560

Or
Or

6 899
041
6 899
042
6 899
043
6 899
044
6 899
045
6 899
046

Order >

Or
Or
Or
Or
Or
Or

1. New

Part
Quantity
Numbers*

Order >

5 A4A 580

1

Order >

5 A4A 597

1

Order >

5 A4A 5A0

1

Order >

5 A4A 5A3

1

Order >

5 A4A 5A4

1

Order >

5 A4A 5B7

1

Order >

5 A4A 615

1

Order >

5 A4A 666

1

Order >

5 A4A 6F7

1

Order >

5 A4A 783

1

And/or:
Air Suspension Strut Assembly Rear Left/Right (New Part Numbers 37 10 N NNN NNN)
Rear
(37 10)

6 874 594

Or

6 881 060

Or

7 915
953
7 915
954
7 915
957
7 915
958

Order >

1. New

Part
Quantity
Numbers*

Order >

5 A4A 7B0

1

Order >

5 A4A 7B5

1

Order >

5 A4A 7B8

1

Order >

5 A4A 7B9

1

*When applicable, includes the corresponding part number supersessions.
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed
failures.
Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK,
must be selected from the Electronic Parts Catalogue, or other approved BMW resources, according to the
respective vehicle type. Invoiced these items separately under the repair Defect Code listed in this bulletin.

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01 05 22_G11/G12 Front and Rear Air Suspension Struts: Ltd Wty Ext To 8 Yrs/80,000 Miles

CLAIM INFORMATION
This component-specific limited warranty extension to 8 years/80,000 miles applies to eligible US-specification
BMW vehicles that are registered, operated, and have their covered repair performed by an authorized BMW
center in the United States (including Puerto Rico) for defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Should this component fail again, it is covered by the remaining portion of the extended limited warranty
coverage period.
Non-Qualifying Repairs
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, and/or the diagnosis and repair of issues beyond the scope of this component-specific coverage,
or that are due to outside influences, or any other unrelated issues are not covered by this limited warranty
extension. This exclusion also applies to repairs that were performed using (including those repairs that result
from using) non-genuine BMW parts and/or used BMW passenger car or light truck parts.
Qualifying Repairs – Claim Submission
Defect Code:

3711900100

G11 G12 Front and rear-axle air suspension strut

Refer to AIR for the corresponding flat rate unit (FRU) allowances for the model vehicle being repaired except
for as otherwise noted below for the G12 ALPINA B7 xDrive.
Labor Operation

Description

Labor Allowance

00 00 006

Performing vehicle test (with vehicle diagnosis system –
Refer to AIR
checking faults) (Main work)

Or:
00 00 556

Performing vehicle test (with vehicle diagnosis system –
Refer to AIR
checking faults) (Plus work)

And:
61 21 528

Support voltage of the vehicle electrical system /
recharge vehicle electrical system battery

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Diagnosis Worktime Flat Rate (See below)

2 FRU

Draining/filling air spring system

Refer to AIR

And, as necessary:
61 00 006**
Or
00 58 500**
And:
37 00 501

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01 05 22_G11/G12 Front and Rear Air Suspension Struts: Ltd Wty Ext To 8 Yrs/80,000 Miles

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
And for:
Front Air Suspension Strut Assembly Replacements
As applicable:
Labor Operation

Description – Except as noted below

Labor Allowance

37 11 501

Replacing front left or right air suspension

Refer to AIR

Replacing both air suspensions, front

Refer to AIR

Labor Operation

Description - G12 RWD: 740Li Sedan and 750Li
Sedan

Labor Allowance

37 11 509

Replacing front left or right air suspension

Refer to AIR

Replace both air suspensions, front

Refer to AIR

Or:
37 11 505
Or, as applicable:

Or:
37 11 507
Or, as applicable:
Labor Operation