NHTSA ID Number: 10214930
Manufacturer Communication Number: Bulletin 2019-11
TSB/Document Date: 2022-07-05
Summary
Front Sprocket Wear- Interim Solution As covered in the SAFETY CAMPAIGN BULLETIN 2019-10, The front sprocket may be defective and may be subject to premature wear.
Can-Am® On-Road SpyderTM
WARRANTY
BULLETIN
WARRANTY CAMPAIGN
CAUTION: All involved customers must be notified, all involved units must be corrected as per instruction herein.
Campaign no.: 2015–0009
2016–0006
2017–0005
2018–0008
2019–0017
June 30, 2022
Subject: Front Sprocket Wear - Interim Solution
No.
2019-11
MODEL YEAR
MODEL
ADMISSIBLE UNITS
2015
2016
2017
2018
2019 (only some
specific VIN)
Spyder® F3
Spyder® RT
Go to BOSSWeb/Warranty/Campaign Monitoring to know the
quantity of units in your inventory impacted by this campaign
IMPORTANT
– When a vehicle comes in for service, always type the VIN in Knowledge Center to
check for pending campaigns or alerts.
– When performing any work on a vehicle, it is good practice to connect it to BUDS2
to ensure that all needed updates are done.
PROBLEM
SOLUTION
As covered in the SAFETY CAMPAIGN BULLETIN
2019-10, the front sprocket may be defective and
may be subject to premature wear.
This procedure is an interim solution until the final
repair is available.
Measure front sprocket play to ensure the integrity of the splines.
If measurement is within specification, re-tighten
sprocket screw to new specification.
If measurement is out of specification, replace the
front sprocket and tighten sprocket screw to new
specification.
NOTE: This procedure is an interim solution.
Repeat this procedure every 16 000 km
(10,000 mi) until the final repair is available and
done.
Printed in Canada. (rbg2019-014 en LG)
©2022 Bombardier
Recreational Products Inc. and BRP US Inc. All rights reserved.
®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates.
1/6
REQUIRED PARTS
Order parts through regular channel.
NOTE: Order only if the measurement is not as
specified.
DESCRIPTION
PART NUMBER
QTY
Front Sprocket
705503239
1
3. Using appropriate cleaner, thoroughly clean the
sprocket and shaft surface.
SERVICE PRODUCT
Pulley Flange Cleaner
CORRECTIVE ACTION
1. Remove bottom lateral panel on RT models or
sprocket cover on F3 models.
rbg2019-014-004
4. Apply permanent marker on shaft end and on
the side of the sprocket as shown.
rbg2019-014-002
TYPICAL RT MODEL
rbg2019-014-005
rbg2019-014-001
TYPICAL F3 MODEL
5. Properly lift and support the rear on the vehicle.
2. Remove and keep sprocket screw.
rbg2019-014-006
rbg2019-014-003
2/6
2019-11
WARRANTY CAMPAIGN
6. Rotate the rear wheel CLOCKWISE until the
front sprocket has completed at least one (1)
full turn and is returned on horizontal plane.
9. Place the tool back on the sprocket to line up
the previously drawn mark on the shaft. Trace
a second line on the side of the sprocket.
rbg2019-014-007
7. Using a shop ruler or a level and a sharp punch
or a miniature pick, trace a line on both sides of
the shaft and on the side of the sprocket.
NOTE: Using a sharp tool is mandatory to ensure
measurement precision. Since the three surfaces
to mark are not on the same plan, it is required
that:
- Technician's eyes are in line with the tool,
- Tool is maintained at 90° from the surface.
rbg2019-014-008
10. Measure the distance between both lines.
rbg2019-014-008
8. Rotate the rear wheel COUNTER-CLOCKWISE
until the shaft has completed at least one (1)
full turn and is returned on horizontal plane.
rbg2019-014-011
rbg2019-014-009
WARRANTY CAMPAIGN
2019-11
3/6
If the distance is less than 5 mm (3/16 in), proceed to step 11.
If the distance is more than 5 mm (3/16 in), replace front sprocket with a new one before proceeding to step 11.
11. Reinstall the front sprocket screw and tighten
to specification.
NOTE: Do not use the SERVICE MANUAL specification. It is correct to reuse the current pulley
bolt for the interim procedure. However, it will be
asked to change it for the final repair procedure.
TIGHTENING TORQUE
Front sprocket screw
150 N•m ± 10 N•m
(111 lbf•ft ± 7 lbf•ft)
WARRANTY
Submit a warranty claim using the following information.
For claiming procedure, refer to the online
DEALER/DISTRIBUTOR WARRANTY GUIDE.
MY2015 Models
Inspection Only
Product Line
Roadster
Unit Model Year
2015
Campaign/Bulletin/
Description
9 / 2019-11 / Interim
solution front sprocket
WARNING
The play must be
16 000 km (10,000 mi).
re-evaluated
every
0.3 hour
Total Labor time paid
Expiration date
October 31, 2023
Inspection and Front Sprocket Replacement
Product Line
Roadster
Unit Model Year
2015
Campaign/Bulletin/
Description
9 / 2019-11 / Interim
solution front sprocket
Total Labor time paid
Expiration date
4/6
2019-11
0.7 hour (RT models)
0.6 hour (F3 models)
October 31, 2023
WARRANTY CAMPAIGN
MY2016 Models
MY2017 Models
Inspection Only
Inspection Only
Product Line
Roadster
Product Line
Roadster
Unit Model Year
2016
Unit Model Year
2017
Campaign/Bulletin/
Description
6 / 2019-11 / Interim
solution front sprocket
Campaign/Bulletin/
Description
5 / 2019-11 / Interim
solution front sprocket
0.3 hour
Total Labor time paid
Expiration date
October 31, 2023
Inspection and Front Sprocket Replacement
0.3 hour
Total Labor time paid
Expiration date
October 31, 2023
Inspection and Front Sprocket Replacement
Product Line
Roadster
Product Line
Roadster
Unit Model Year
2016
Unit Model Year
2017
Campaign/Bulletin/
Description
6 / 2019-11 / Interim
solution front sprocket
Campaign/Bulletin/
Description
5 / 2019-11 / Interim
solution front sprocket
Total Labor time paid
Expiration date
WARRANTY CAMPAIGN
0.7 hour (RT models)
0.6 hour (F3 models)
October 31, 2023
Total Labor time paid
Expiration date
2019-11
0.7 hour (RT models)
0.6 hour (F3 models)
October 31, 2023
5/6
MY2018 Models
MY2019 Models
Inspection Only
Inspection Only
Product Line
Roadster
Product Line
Roadster
Unit Model Year
2018
Unit Model Year
2019
Campaign/Bulletin/
Description
8 / 2019-11 / Interim
solution front sprocket
Campaign/Bulletin/
Description
17 / 2019-11 / Interim
solution front sprocket
0.3 hour
Total Labor time paid
Expiration date
October 31, 2023
Inspection and Front Sprocket Replacement
0.3 hour
Total Labor time paid
Expiration date
October 31, 2023
Inspection and Front Sprocket Replacement
Product Line
Roadster
Product Line
Roadster
Unit Model Year
2018
Unit Model Year
2019
Campaign/Bulletin/
Description
8 / 2019-11 / Interim
solution front sprocket
Campaign/Bulletin/
Description
17 / 2019-11 / Interim
solution front sprocket
Total Labor time paid
Expiration date
6/6
0.7 hour (RT models)
0.6 hour (F3 models)
October 31, 2023
Total Labor time paid
Expiration date
2019-11
0.7 hour (RT models)
0.6 hour (F3 models)
October 31, 2023
WARRANTY CAMPAIGN
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TSB/Document ID: Bulletin 2019-11
Replacement Service Bulletin Number:
MFR Communication Date: 2022-06-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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