NHTSA ID Number: 10214927
Manufacturer Communication Number: SMV2022-007
TSB/Document Date: 2022-07-02
Summary
VXT500/VXT600 Safety Enhancements Kit
ICS0030
VXT600
000146
2021-MVS-0146
VXT600
000031
ICS0031
VXT600
000147
2021-MVS-0147
VXT600
000032
ICS0032
VXT600
000148
2021-MVS-0148
VXT600
000033
ICS0033
VXT600
000149
2021-MVS-0149
VXT600
000034
ICS0034
VXT600
000150
2021-MVS-0150
VXT600
000037
ICS0037
VXT600
000151
2021-MVS-0151
VXT600
000038
ICS0038
VXT600
000152
2021-MVS-0152
VXT600
000041
ICS0041
VXT600
000153
2021-MVS-0153
VXT600
000044
2021-MVS-0044
VXT600
000154
2021-MVS-0154
VXT600
000046
ICS0046
VXT600
000155
2021-MVS-0155
VXT600
000047
2020-ICS-0047
VXT600
000156
2021-MVS-0156
VXT600
000048
2019-ICS-0048
VXT600
000157
2021-MVS-0157
VXT600
000050
ICS0050
VXT600
000159
2021-MVS-0159
VXT600
000052
ICS0052
VXT600
000160
2021-MVS-0160
VXT600
000053
ICS0053
VXT600
000161
2020-MVS-0161
VXT600
000058
2020-ICS-0058
VXT600
000165
2021-MVS-0165
VXT600
000060
ICS0060
VXT600
000178
2021-MVS-0178 (ICS)
VXT600
000066
ICS0066
VXT600
000179
2021-MVS-0179
VXT600
000069
ICS0069
VXT600
000180
2020-MVS-0180
VXT600
000072
2020-MVS-0072
VXT600
000183
2022-MVS-0183
VXT600
000086
2020-MVS-0086
VXT600
000205
2021-MVS-0205
VXT600
000090
2020-MVS-0090
VXT600
000092
2020-MVS-0092
VXT600
000093
2020-MVS-0093
VXT600
000115
2020-MVS-0115
VXT600
000116
2020-MVS-0116
VXT600
000117
2020-MVS-0117
VXT600
000118
2020-MVS-0118
VXT600
000119
2020-MVS-0119
SVC2022-007
21 June 2022
Page 6 of 10
SERVICE BULLETIN
PRODUCT
SAFETY
ALERT
Interim Notice
VERMEER
MV SOLUTIONS, INC.
Administered by:
Product Safety Department
Vermeer Corporation
1210 Vermeer Rd East
Pella, Iowa 50219 USA
productsafety@vermeer.com
VXT500/VXT600 Safety
Enhancements Kit
(VMV00-0017)
July 5, 2022
Dear «MODEL» owner:
Model:
«Model»
Serial No:
«SerialN»
Build Number: «build number»
Vermeer MV Solutions, Inc, Piedmont, South Carolina, an industry leader in the manufacturing of
infrastructure equipment, recently acquired the rights to develop and manufacture select products,
including the VXT500 and VXT600 series vacuum excavators. This acquisition has brought many positive
changes, including the support of the worldwide network of Vermeer dealers who provide local sales,
service, and parts. As part of this acquisition, Vermeer Corporation, the parent company of Vermeer MV
Solutions reevaluated the safety of the VXT500 and VXT600 vacuum excavators.
As a result, several important safety enhancements are being provided for VXT500 and VXT600 vacuum
excavators. This Product Safety Alert Interim Notice provides information about a potential hazard prior to
these important safety enhancements being available to install at no charge for materials or labor on your
Vacuum X-Traction vacuum excavator.
According to records provided by Vacuum X-Traction Products, you currently own a «MODEL» vacuum
excavator. The model and serial number are shown at the top center of this letter. If you no longer own
this unit, please notify Vermeer Corporation’s product safety department at:
Toll-free:
800-829-0051, option 1
Telephone:
641-621-7060
Email:
productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
Prior to the release of the safety enhancement kits by Vermeer MV Solutions, this Interim Notice provides
instructions below in red bold text to avoid the potential safety hazards until the safety enhancement kit
is installed. Serious injury or death is possible if the instructions below are not followed.
1) EMERGENCY STOP SYSTEM FAILURE MAY NOT STOP MACHINE MOVEMENT
If the wires between the radio remote base and the hydraulic valve controller become damaged or
disconnected, all boom and debris tank hydraulic functions will be immediately activated and may
cause unexpected movement. If this failure occurs prior to installation of the safety enhancement kit,
turn off truck’s engine with key to stop movement.
The safety enhancement kit to be released in the near future will include a software update to provide
logic preventing activation of boom and debris tank controls in the event of a damaged or
disconnected wire. Note: Units with ICS in build number are excluded from the software
update.
If a failure occurs in the boom or debris tank hydraulic system, the emergency stop button will not
stop boom and debris tank movement. If this failure occurs prior to installation of the safety
Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other
countries. © 2022 Vermeer Corporation. All Rights Reserved.
Page 7 of 10
enhancement kit, turn off truck’s engine with key to stop movement.
The safety enhancement kit to be released in the near future will add boom and debris tank functions
to the emergency stop control system.
Optional rocket remote control only. The buttons on the remote control may be held in the depressed
position due to assembly and small button opening size. If the buttons remain in the depressed
position, the function will continue to be activated. If this failure occurs prior to installation of the safety
enhancement kit, turn off truck’s engine with key to stop movement.
The safety enhancement kit to be released in the near future will remove the existing control decal
and be replaced with a new control decal with larger button openings.
2) INSUFFICIENT DRIVELINE GUARDING
The driveline guard is not sufficient to cover the rotating driveline
to protect the operator and crew member from entanglement.
Prior to installation of the safety enhancement kit, avoid contact
with the driveline. See decal located on the existing guard
shown to the right.
3) MISSING SAFETY SUPPORT DEVICES ON DEBRIS TANK AND TANK DOOR
The debris tank may not be equipped with a support device to prevent crushing if a failure of the
hydraulic cylinder occurs. Prior to installation of the safety enhancement kit, use external lifting
device to support the tank if maintenance under the tank is needed. This update will add a tank
support device to be used during maintenance under the debris tank.
The debris tank door may not be equipped with support devices to prevent crushing if a failure of the
hydraulic cylinder occurs. Prior to installation of the safety enhancement kit, use external lifting
device to support the debris tank door when cleaning the tank.
The safety enhancement kit to be released in the near future will add a support device to the debris
tank door to be used during cleaning.
If you have any questions, please contact the Vermeer MV Solutions service department at:
Telephone:
864-277-5870
Email:
scvmvparts@vermeer.com
Please follow the instructions above in red bold text to avoid the potential safety hazards until the safety
enhancement kit is installed. Vermeer Corporation is administering this Product Safety Alert.
Regards,
Vermeer MV Solutions, Inc.
SVC2022-007
21 June 2022
Page 8 of 10
VERMEER MV SOLUTIONS, INC.
PRODUCT
Administered by:
SERVICE BULLETIN
Product
Safety
Department
SAFETY
Vermeer Corporation
1210 Vermeer Rd East
ALERT
Pella, Iowa 50219 USA
productsafety@vermeer.com
First Notice
VXT500/VXT600 Safety
Enhancements Kit
(VMV00-0017)
July 5, 2022
Dear «MODEL» owner:
Model:
«Model»
Serial #:
«SerialN»
Build Number: «build number»
According to our records, you currently own a Vermeer «MODEL» vacuum excavator. The model and
serial number are shown at the top center of this letter.
According to the dealership shown in the box on page 2 of this letter, you have agreed to participate in
the Vermeer safety enhancement program for the above referenced Product Safety Alert.
SAFETY ENHANCEMENTS
Vermeer MV Solutions, Inc, Piedmont, South Carolina, an industry leader in the manufacturing of
infrastructure equipment, recently acquired the rights to develop and manufacture select products,
including the VXT500 and VXT600 series vacuum excavators. This acquisition has brought many positive
changes, including the support of the worldwide network of Vermeer dealers who provide local sales,
service, and parts. As part of this acquisition, Vermeer Corporation, the parent company of Vermeer MV
Solutions reevaluated the safety of the VXT500 and VXT600 vacuum excavators.
As a result, several important safety enhancements are being provided for VXT500 and VXT600 vacuum
excavators. This Product Safety Alert provides the opportunity to have these important safety
enhancements installed at no charge for materials or labor. Vermeer Corporation is administering this
Product Safety Alert.
SERIOUS INJURY OR DEATH POSSIBLE
If these safety enhancements are not installed, serious injury or death is possible.
MACHINE MODIFICATIONS REQUIRED
Due to the installation complexity of the safety enhancement kits, Vermeer MV Solutions and Vermeer
Corporation authorized field teams will install these safety enhancement kits.
The following safety enhancement kits have been created to provide these updates:
(1) Controls (VMV-0017):
Software update. If the wires between the radio remote base and the hydraulic valve controller
become damaged or disconnected, all boom and debris tank hydraulic functions will be immediately
activated and may cause unexpected movement. If this failure occurs prior to installation of the safety
enhancement kit, turn off truck’s engine with key to stop movement. Software update will provide
logic preventing activation of boom and debris tank controls in the event of a damaged or
disconnected wire. Note: Units with ICS in build number are excluded from the software
update.
Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other
countries. © 2022 Vermeer Corporation. All Rights Reserved.
Page 9 of 10
Emergency stop control system update. If a failure occurs in the boom or debris tank hydraulic
system, the emergency stop button will not stop boom and debris tank movement. If this failure
occurs prior to installation of the safety enhancement kit, turn off truck’s engine with key to stop
movement. This update will add boom and debris tank functions to the emergency stop control
system.
Remote control decal update (optional rocket remote control only). The buttons on the remote control
may be held in the depressed position due to assembly and small button opening size. If the buttons
remain in the depressed position, the function will continue to be activated. If this failure occurs prior
to installation of the safety enhancement kit, turn off truck’s engine with key to stop movement.
This update will remove the existing control decal and be replaced with a new control decal with
larger button openings.
(2) Guarding:
Driveline guard update. The driveline guard is not sufficient to cover the rotating driveline to
protect the operator and crew member from entanglement. Prior to installation of the safety
enhancement kit, avoid contact with the driveline. See decal located on the existing guard
shown to the right.
(3) Safety Support Devices:
Add debris tank support. The debris tank may not be equipped with a support device to prevent
crushing if a failure of the hydraulic cylinder occurs. Prior to installation of the safety enhancement kit,
use external lifting device to support the tank if maintenance under the tank is needed. This
update will add a tank support device to be used during maintenance under the debris tank.
Add debris tank door supports. The debris tank door may not be equipped with support devices to
prevent crushing if a failure of the hydraulic cylinder occurs. Prior to installation of the safety
enhancement kit, use external lifting device to support the debris tank door when cleaning the
tank. This update will add a support device to the debris tank door to be used during cleaning.
(4): Fuel System:
Fuel line relocation (Kenworth trucks only). The fuel line will be relocated from the bottom of the fuel
tank to the top of the fuel tank to reduce possible fuel line damage.
(5) Instructions and Markings:
Updated Operating and Maintenance Manual will be provided.
Vermeer dealer who contacted you:
Telephone:
«Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
«Serv_Dealer_Phone»
We are very appreciative of your willingness to participate in the important safety enhancement program.
This required work is for the safety of the machine operator and crew. We hope you agree the safety
benefits surpass the inconvenience.
Regards,
Vermeer MV Solutions, Inc.
SVC2022-007
21 June 2022
Page 10 of 10
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TSB/Document ID: SMV2022-007
Replacement Service Bulletin Number:
MFR Communication Date: 2022-06-21
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Communication Type: Service Bulletin/Repair Instructions
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