NHTSA ID Number: 10214846
Manufacturer Communication Number: A9022752067440_1
TSB/Document Date: 2022-07-01
Summary
This bulletin states that a software update is available to address a concern where the vehicle erroneously displays the message "Audi
pre sense: fault. Please contact service" with no DTCs stored.
Technical Service Bulletin
90 Instrument Cluster: the message "Audi
pre sense: fault. Please contact service" is displayed upon vehicle start
90 22 75 2067440/1 June 29, 2022.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3
2022
All
FPK Medium & Audi
pre sense
Condition
Customer states:
• After turning on the ignition or when the vehicle is started, the message “Audi
pre sense: fault. Please contact
workshop” is displayed briefly in the instrument cluster (for less than 1 second).
• There is no functional restriction. Audi
pre sense functions normally.
Workshop findings:
• No relevant DTCs are stored.
Technical Background
A software timing issue can cause the malfunction message to be erroneously displayed shortly after startup.
Production Solution
Not applicable.
Page 1 of 4
© 2022 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
Service
SVM Update Instructions:
Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP
communication
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A)
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the Instrument Cluster -J285- (diag. addr. 0017) using the SVM action code as listed in the table below, if
necessary:
Model
A3
Old Software
Old
New Software
New Software
SVM Code
Part Number
Software
Part Number
Version
Input
Version
(or higher)
(or higher)
8Y0920700B
5320
8Y0920700B
8Y0920800B
5330
8Y0920800B
5345
17A035
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
Page 2 of 4
© 2022 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9025
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
0151 0000
DTCs)
Time stated on
the diagnostic
protocol (Max
125 TU)
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2067440/1
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
Page 3 of 4
© 2022 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2067440) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
Page 4 of 4
© 2022 Audi
of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi
of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: A9022752067440_1
Replacement Service Bulletin Number:
MFR Communication Date: 2022-06-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: BACK OVER PREVENTION:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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