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NHTSA ID Number: 10214845

Manufacturer Communication Number: A9022742067439_1

TSB/Document Date: 2022-07-01


Summary

This bulletin provides a software update to address a concern when using the steering wheel controls to change the track in the MMI.


Technical Service Bulletin
90 Instrument cluster: when selecting a song via the instrument cluster, the next song in the list is played
90 22 74 2067439/1 June 29, 2022.

Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A3

2022

All

Digital Instrument Cluster

Condition
Customer states:
• When a track is selected via the steering wheel controls in the media tab of the instrument cluster, the selected
track is played for only a second before it is skipped for the next track in the list.
Workshop findings:
• No relevant DTCs are stored.

Technical Background
A software issue in the instrument cluster can cause the songs to skip.

Production Solution
Not applicable.

Service
Page 1 of 4
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
This TSB replaces Pending Service Solution (PSS) TSB 2065283: PSS 90 Instrument cluster: when selecting a song via
the instrument cluster, the next song in the list.
SVM Update Instructions

Always use DoIP when flashing a control module via ODIS in supported vehicles.
To Activate DoIP, select Administration>>General>>GFF Process>>DoIP communication>>Only allow DoIP

communication.
This setting will automatically reset when the diagnostic session is ended.
You can tell if DoIP is active by observing a red LED on the VAS 6154(A).
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the Instrument Cluster -J285- (diag. addr. 0017) using the SVM action code as listed in the table below, if
necessary:

Model

A3

Old Software

Old

New Software

New Software

SVM Code

Part Number

Software

Part Number

Version

Input

Version

(or higher)

(or higher)

8Y0920700B

5320

8Y0920700B

8Y0920800B

5330

8Y0920800B

5345

17A035

Warranty
Claim Type:

• 110 up to 48 Months/50,000 Miles.

Page 2 of 4
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:

9025

Damage Code:

0039

Labor Operations:

Software Update (Includes checking for

0151 0000

DTCs)

Time stated on
the diagnostic
protocol (Max
125 TU)

Diagnostic Time:

Claim Comment:

GFF

No allowance

0 TU

Road test prior to the service procedure

No allowance

0 TU

Road test after the service procedure

No allowance

0 TU

As per TSB 2067439/1

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures

Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.

Page 3 of 4
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

Technical Service Bulletin
All part and service references provided in this TSB (2067439) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

Page 4 of 4
© 2022 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to
other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: A9022742067439_1

Replacement Service Bulletin Number:

MFR Communication Date: 2022-06-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: BACK OVER PREVENTION:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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