tester on, then select the “manual” option
.

•

Follow the on screen prompts to charge
the battery during the SVM procedure.

•

Switch the ignition on.

•

Apply the parking brake.

•

Switch the headlights off.

•

Attach the VAS tester to the vehicle.

NOTE
The VAS 5054A MUST be connected using the
USB cable PRIOR to launching the ODIS
program.
NOTE
The wireless settings on the VAS tester MUST
be switched OFF prior to launching the ODIS
program.
•

Start the ODIS program.

•

Upon ODIS startup, verify the “Flash”
Operating mode is selected as shown
.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2015

24AX/4Y Page 15 of 20

•

Select “Start Flashing” .

•

Follow the on-screen directions.

•

Select “No RO” as shown .

•

Under the “Special Functions” tab, select
“Adapting software” , then select
“Perform test” .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2015

24AX/4Y Page 16 of 20

•

Select “Software update via measure
code” as shown .

NOTE
Read the on-screen options carefully. “Software
update via measure code” may not be option #2.

•

When prompted, enter SVM code
“3C6901” .

•
•

Select “Complete/Continue” .
When prompted, enter your user name
(Geko ID) and password.
Follow the on-screen directions and
complete the software update.
Reference the chart below for applicable
Part Number and Software Level
information.

•
•

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2015

24AX/4Y Page 17 of 20

ECM Software Change Table
Original
Model

CC

Jetta

Tiguan

Part Number
06J-906-027F
06J-906-027G
06J-906-027CK
06J-906-027CL
06J-906-027DC
06J-906-027FD
06J-906-027DD
06J-906-027FE
06J-906-027J
06J-906-027K
06J-906-027FH
06J-906-027FJ
06J-906-027Q
06J-997-027J
06J-906-027R
06J-997-027P
06J-906-027BE
06J-997-027K
06J-906-027BG
06J-906-027FB
06J-997-027M
06J-906-027BH
06J-906-027FC
06J-997-027R

New
Software

All

All

Part Number
06J-997-029H
06J-997-029L
06J-997-029F
06J-997-029G

Software (or higher)
1513
1516
1511
1512

06J-997-029J

1514

06J-997-029K

1515

06J-997-029D
06J-997-029E
06J-997-029B
06J-997-029C

1509
1510
1507
1508

06J-997-029M

1517

06J-997-029R

1521

06J-997-029M

1517

06J-997-029N

1518

06J-997-029N

1518

06J-997-029P

1519

06J-997-029P

1519

All

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2015

24AX/4Y Page 18 of 20

ECM Software Change Table (continued)
Original
Model

Beetle

Eos

Golf/GTI

Part Number
06J-906-027AE
06J-906-027AG
06J-906-027CD
06J-906-027FK
06J-906-027CE
06J-906-027FL
06J-906-027AR
06J-906-027AS
06J-906-027CH
06J-906-027CJ
06J-906-027FF
06J-906-027FG
1K0-907-115AP
1K0-907-115AS
1K0-907-115AQ
1K0-907-115AT

Software

Part Number
06J-997-028J
06J-997-028K

New
Software (or higher)
1495
1496

All

06J-997-028P

1500

06J-997-028N

1499

06J-997-028Q
06J-997-028R
06J-997-028S
06J-997-028T
06J-997-029
06J-997-029A

1501
1502
1503
1504
1505
1506

1K0-907-115AS

0040

1K0-907-115AT

0040

All

All

•

•
•

When the SVM process is complete , submit the GFF log on-line and
clear any DTCs created during the
process.
Remove the battery charger.
Close the battery cover (if applicable).

Proceed to Section C - Campaign Completion
Label

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2015

24AX/4Y Page 19 of 20

Section C – Install Campaign Completion Label
•

If necessary, open the hood.

Fill out and affix Campaign Completion label, part
number CAMP 010 000, next to the vehicle
emission control information label

TIP
Ensure Campaign Completion label does not
cover any existing label(s).
•

Close the hood.

Proceed to Section D for California only

Section D – CALIFORNIA ONLY Requirements
for Emissions Campaigns Having
Customer Notification
The California Air Resources Board and the
Department of Motor Vehicles (DMV) require
emissions-related campaigns to be completed
prior to vehicle registration renewal. When
campaign work is done you must provide the
owner with a signed “Vehicle Emission Recall
– Proof of Correction” certificate (RC
EMIS_CAL VW). Certificates can be ordered at
no cost online via the Compliance Label Ordering
portal at www.vwhub.com.

TIP
Ensure owners are aware of the importance of
retaining the completed certificate for their
records. It should be mailed to the California
DMV only upon request.
ALL WORK IS COMPLETE

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2015 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
November 2015

24AX/4Y Page 20 of 20

Frequently Asked Questions (FAQ)
SUMMARY
Campaign Code: 24AX
Affected Vehicles: Certain 2011-2013 MY Volkswagen 2.0L TFSI engine vehicles
Problem Description: Under certain conditions, the output signal from the vehicle’s Engine Control Module (ECM)
to the in-tank fuel pump may reduce fuel supply pressure to the fuel rail. If this happens, the Malfunction Indicator
Light (MIL) will illuminate, and the DTC code P0087 “Fuel Rail/System Pressure – Too Low Bank 1” will be stored in
the ECM. A vehicle with this condition will not pass an IM (emissions) inspection.
Please be aware that other conditions (unrelated to the issue described in this action) may cause the MIL in a vehicle
to illuminate. Customers should be prepared to cover all diagnosis and repair costs for these other, unrelated
conditions.

Corrective Action: Install updated ECM software to address this issue. Additionally, Volkswagen will provide an
extended warranty for the injection pump in vehicles included in this service action. Refer to the Warranty Service
Circular for terms and conditions of the extended warranty.

California Dealers: When this repair is completed, you must provide the owner with a signed “Vehicle
Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Additionally, you must affix a
Campaign Completion label to vehicle. See the campaign circular for additional information.
Is a loaner vehicle or towing assistance being covered under this action?
In the event a request is made, please follow existing alternate transportation/towing assistance guidelines to
assist the customer. Charges for either service cannot be billed against this campaign but must be handled
separate from the campaign. Dealers placing customers into loaner vehicles should refer to the Mobility
Program Loaner Vehicle Claim Instructions VWS-14-01.
Who should dealers contact if they have additional questions?
Dealers with additional questions about this or any other campaign should contact Warranty. Press inquiries
should be directed to Volkswagen Public Relations.
How should customers seeking reimbursement for out-of-pocket expenses be addressed?
Customers seeking reimbursement under this action should refer to the reimbursement instructions that were
included with their notification letter for information on what is required in order to request reimbursement.
Reimbursement will come directly from Volkswagen, and is not something that a dealership would address.
Customers can also contact Volkswagen Customer CARE/Relations directly with any questions they may have
regarding reimbursement.
What is the parts allocation plan for this action?
This campaign is a software update only – no parts are required and therefore no allocation will take place.

IMPORTANT!
This FAQ is intended to provide supplementary information regarding this action. For additional information, please refer to the campaign circular posted on ElsaWeb and ServiceNet. To
ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related
responsibilities, including service writers, technicians, parts employees, warranty administrators, etc.

Page 1 of 2
24AX/4Y

FOR USA ONLY:
vw.com VIN Lookup Tool Visibility / NHTSA safercar.gov VIN Lookup Tool Visibility
On or about November 10, 2015, the campaign code will appear for affected vehicles in both the vw.com and the
NHTSA safercar.gov VIN lookup tools. Customers can check a vehicle’s eligibility for repair under this or any other
recall/service campaign by visiting the Recall/Service Campaign Lookup tool at www.vw.com and entering the
Vehicle Identification Number (VIN).

IMPORTANT!
This FAQ is intended to provide supplementary information regarding this action. For additional information, please refer to the campaign circular posted on ElsaWeb and ServiceNet. To
ensure that ALL of your personnel are aware of this action before receiving questions from any customer, please share this information with ALL personnel who have campaign-related
responsibilities, including service writers, technicians, parts employees, warranty administrators, etc.

Page 2 of 2
24AX/4Y