CAMPAIGN
BULLETIN

QUALITY ACTION

Halogen Headlamp
Warranty Extension
Reference: PC807
Date: March 25, 2022
Attention: Dealer Principal, Sales, Service, Parts Managers, and Warranty Admin
REVISED March 25, 2022
Please discard earlier versions of this bulletin.
The announcement from February 23, 2022 has been revised to include the following:
• The following parts have been placed on parts restriction. Dealers may place a SVC order for
the parts listed below via DBS beginning March 25, 2022. Orders will be fulfilled in the order
they were received. Existing CSC and VOR backorders will be filled, while STK (stock) backorders
will be cancelled.
 26060-3TA9A LAMP ASSY – HEAD (LH)(Headlamp Assembly)
 26010-3TA9A LAMP ASSY – HEAD (RH)(Headlamp Assembly)
Affected Models/Years:
MY2013-18 Altima*
*

Affected
Population:

Dealer
Inventory:

SERVICE COMM
Activation date:

Stop Sale
In Effect

1,721,823

NA

January 20, 2022

NO

Eligibility will appear on the warranty extension page of Service Comm

***** Warranty Extension Summary *****
On or around October 25, 2021, current and former owners and lessees of certain 2013-2018 Altima
vehicles received a postcard from a Settlement Administrator informing them of the terms of a proposed
class action settlement that, subject to final court approval, could extend the warranty on the halogen
headlamps. The class action lawsuit alleges that 2013-18 Altima models manufactured with halogen
headlamps have a defect that causes the internal reflecting surface to delaminate, resulting in dimming
of the low beam headlamps.
The proposed settlement has been approved by the court presiding over the class action lawsuit,
providing a 3-year extension of the warranty covering headlamp dimming due to delamination. The
limited warranty extension will become effective January 20, 2022. Nissan will provide a 3-year
extension of the manufacturer’s warranty covering headlamp dimming due to the delamination, for a
total of six (6) years of coverage regardless of mileage. During this limited warranty extension period,
Nissan will replace both headlamps at no charge for parts and labor if the delamination concern is found.
All other warranty terms, limitations, and conditions remain unchanged.

HALOGEN HEADLAMP WARRANTY EXTENSION | REVISION 3

NOTE: The proposed settlement, and the associated warranty extension, include many terms and
conditions. Rather than attempting to address questions about the proposed settlement terms
from customers, it is strongly recommended that you refer customers to the website and/or
telephone number listed below so that they can receive information from appropriate sources and
to avoid providing incorrect and/or incomplete information.
Additional information is available at 1-855-786-0996 or www.altimaheadlightsettlement.com.

In addition to the limited Warranty Extension, Nissan will be conducting a Voluntary Service Campaign
(estimated to begin in early April 2022) to provide customers that are no longer covered by the term of the
limited Warranty Extension, a limited time opportunity to obtain a one-time diagnosis and a potential
repair.
•

•

If the vehicle is no longer covered by a basic or parts warranty, customers will have until March 26,
2022 to apply for replacement opportunity by completing a Claim Form and submitting to the
Settlement Administrator the appropriate Claim Form by the deadline and, upon approval,
bringing the Class Vehicle to an Authorized Nissan Dealer no later than September 23, 2022.
Claims approved for this one-time diagnosis and potential repair will be noted on the warranty
extension page of Service Comm, and a separate service campaign announcement will be
forthcoming.
If the customer has an out-of-pocket expense for previous headlamp replacement before
October 25, 2021, customers can submit the appropriate Claim Form by April 25, 2022 for a
reimbursement request to the Settlement Administrator.

**** What Dealers Should Do *****
1.

If customer indicates there is a visibility concern, dealers should verify if vehicles are eligible for
this limited Warranty Extension using the warranty extension page of Service Comm.

2.

Upon customer request, dealers should inspect and, if necessary, remedy any eligible vehicles
subject to this limited warranty extension to ensure customer satisfaction using NTB22-002.

3.

The service department should submit the applicable warranty claim for the action performed.

4.

If a customer has questions regarding the terms of the approved settlement, please refer them
to the Settlement Administrator at 1-855-786-0996 or to www.altimaheadlightsettlement.com
rather than attempting to answer questions directly.

HALOGEN HEADLAMP WARRANTY EXTENSION | REVISION 3

***** Release Schedule *****
Parts

The parts listed in the first table have been placed on parts restriction. Dealers may
place a SVC order via DBS beginning March 25, 2022.
PART NUMBER

DESCRIPTION

Quantity

26060-3TA9A

LAMP ASSY – HEAD (LH)(Headlamp
Assembly)

1
(if needed)

26010-3TA9A

LAMP ASSY – HEAD (RH)(Headlamp
Assembly)

1
(if needed)

The parts listed below may be ordered via normal ordering process.
PART NUMBER
26060-3TG0A
26060-9HS9A
26060-9HS9B
26010-3TG0A
26010-9HS9A
26010-9HS9B

Repair
Owner
Notification

DESCRIPTION
LAMP ASSY – HEAD (LH)(Headlamp
Assembly)
LAMP ASSY – HEAD (LH)(Headlamp
Assembly)
LAMP ASSY – HEAD (LH)(Headlamp
Assembly)
LAMP ASSY – HEAD (RH)(Headlamp
Assembly)
LAMP ASSY – HEAD (RH)(Headlamp
Assembly)
LAMP ASSY – HEAD (RH)(Headlamp
Assembly)

Quantity
1
(if needed)
1
(if needed)
1
(if needed)
1
(if needed)
1
(if needed)
1
(if needed)

NOTE: Parts replaced under this activity will be collected. It is important for dealers
to return parts applicable specifically to the VIN and repair order identified.
• NTB22-002
NOTE: The related TSB is available on ASIST, Dealer360 and NNAnet
The class action settlement administrator released a press release on October 11, 2021
and mailed potential class members notification of the proposed settlement on or
about October 25, 2021.

***** Claims Information *****
If a customer requests inspection due to a visibility concern, dealers should determine eligibility using the
warranty extension page of Service Comm. If eligible, refer to the related TSB to confirm if the
delamination concern is applicable.
•

The TSB has been updated to include an inspection procedure OP Code to support warranty claims
processing.

NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
HALOGEN HEADLAMP WARRANTY EXTENSION | REVISION 3

Frequently Asked Questions (FAQ):
Q.

Who is eligible to be a member of the class action settlement?

A.

People who have purchased or leased a 2013-18 Altima equipped with halogen headlamps in the
United States or its territories.

Q.

When are eligible owners expected to receive notification?

A.

The class action settlement administrator released a press release on October 11, 2021 and mailed
potential class members notification of the proposed settlement on or about October 25, 2021.
The notice provided the address of a website and a toll free number where potential class
members can find more detailed information that may answer many of their questions.

Q.

Is this a safety recall?

A.

No. This is a limited warranty extension.

Q.

What is the proposed settlement?

A.

Nissan will offer the following options to eligible owners and lessees:
1. 3-Year Extension of the Warranty Covering Headlamp Dimming Due to Delamination:
Beginning on the Effective date of the Settlement January 20, 2022, Nissan will cover headlamp
dimming due to delamination for a total of six (6) years, regardless of mileage. This warranty is
transferable and subject to the same terms as the standard warranty. To receive replacement
headlamps within the extended warranty period, the owner or lessee should take his or her
Class Vehicle to an Authorized Nissan Dealer.
2. If the vehicle is no longer covered by the limited Warranty Extension, customers have until
March 26, 2022 to apply for replacement opportunity by completing a claim form and
submitting it to the Settlement Administrator. Nissan will provide a diagnosis and a
potential repair of approved vehicles from March 27, 2022 to September 23, 2022 under
the subsequent Service Campaign.
3. Reimbursement for Headlamp Replacements Prior to October 25, 2021: If the owner or
lessee paid to replace his or her halogen headlamps due to dimming prior to October 25, 2021,
the owner or lessee can submit a claim to the Settlement Administrator for reimbursement.
The deadline to submit a reimbursement claim is April 25, 2022.
For other questions about the settlement, please refer customers to
www.altimaheadlightsettlement.com or to call the Settlement Administrator at 1-855-786-0996.

HALOGEN HEADLAMP WARRANTY EXTENSION | REVISION 3

Q.

Does this proposed limited warranty extension cover vehicles sold or registered in Canada or
Mexico?

A.

No. The proposed settlement applies only to vehicles sold or registered in the United States or its
territories.

Q.

Does the proposed settlement provide anything other than extended warranty coverage or
reimbursement of customer paid expenses for repair/replacement?

A.

The settlement websites will have more information about this.

Q.

Where can I learn more about the proposed settlement?

A.

Additional information regarding the settlement is available at
www.altimaheadlightsettlement.com or by calling 1-855-786-0996.

Q.

Are certified pre-owned vehicle owners/lessees being notified of this proposed settlement?

A.

The proposed settlement applies to current and former owners and lessees. The Settlement
Administrator mailed all Identified current and former owners and lessees notification of the
settlement terms prior to January 20, 2022.

Q.

Why is Nissan agreeing to this settlement?

A.

To assure customer satisfaction and to address customer concerns, including those that were
raised by customers through litigation.

Revision History:
Date
January 20, 2022
January 25, 2022
February 23, 2022
March 25, 2022

Announcement
Original Document
REVISION 1
REVISION 2
REVISION 3

Purpose
Halogen Headlamp Warranty Extension
Clarification of Warranty Extension terms
TSB Update Notification
Parts restriction update

HALOGEN HEADLAMP WARRANTY EXTENSION | REVISION 3