Turn the ignition OFF.

The steps below will fully reboot the infotainment system twice.
21.

Open and close the driver (LH) door, and then ensure that all doors are closed.

22.

Wait 5 minutes.
Ensure that all doors remain closed during the 5-minute wait period. If a door is opened during the
5-minute wait period, the update may not complete and the AV control unit may become inoperable.

HINT: The engine does not need to be running for the next steps.
23.

Turn the ignition ON (engine OFF) and wait for the Infiniti logo to appear (Figure 15).


24.

After the Infiniti logo appears, wait about 1
minute.


25.

If the Infiniti logo does not appear (this might take up to 30 seconds), start over from step 20.

The MENU (Home) screen in Figure 16
will be displayed.

Turn OFF the ignition.
Figure 16

26.

Repeat steps 21 - 25 one more time (for a total of two [2] times) to complete the update.

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Configure AV Control Unit for Wireless CarPlay
27.

Connect a battery maintainer/smart charger to the vehicle.

28.

Connect the VI to the vehicle.

29.

Start C-III plus.

30.

Wait for the VI to be recognized (Figure 17).


31.

The serial number will display when the VI is recognized.

Select Re/programming, Configuration.

The VI is
recognized

Figure 17

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32.

Check the box to confirm the precaution instructions have been read, and then select Next.
NOTE: Use the arrows (if needed) to view and read all the precautions.

Figure 18

33.

Select Manual Selection(Vehicle Name), select the applicable Vehicle Name and Model Year, and
then select Select.

EXAMPLE

Figure 19

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34.

Confirm the VIN or Chassis # is correct, and then select Confirm.

XXXXXXXXXXX

QX50

Figure 20

35.

Confirm the VIN is correct for the vehicle, and then select Confirm.

XXXXXXXXXXXXXXXXX

Figure 21

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36.

Select MULTI AV.

Figure 22

37.

Select Before ECU Replacement under VEHICLE CONFIGURATION.

Figure 23

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38.

Scroll through each of the pages of configuration items and write down each Item and Setting Value.


If a printer is connected to the CONSULT PC, you may select Print.

IMPORTANT: Write down or print all the configuration settings, as these settings will be used in step 42
on page 15.

EXAMPLE

Figure 24
39.

After the current configurations have been written down or printed, select Back in the upper LH corner of
the screen (Figure 24).

40.

Select After ECU Replacement under VEHICLE CONFIRGURATION.

Figure 25
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41.

Select Manual selection.

Figure 26
42.

Use the drop down menus to select the configuration options that were printed or written down in step 38
on page 14, and then select Next.
IMPORTANT: The default Setting Value for Wireless CarPlay is “WITHOUT”. Be sure to change this
Setting Value to “WITH” (Figure 27).

Wireless CarPlay

For Wireless CarPlay, change
Setting Value to “WITH”

Figure 27

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43.

Confirm the configuration displayed is correct, and then select OK.
IMPORTANT: Be sure the Setting Value for Wireless CarPlay is “WITH” before selecting OK.

Wireless CarPlay

Figure 28
44.

Allow the configuration to transfer to the vehicle.

Wireless CarPlay

Figure 29

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45.

Select End.

Figure 30

Erase DTCs
46.

Select Diagnosis (All Systems).

Figure 31

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47.

Select Automatic Selection(VIN).

EXAMPLE

Figure 32

48.

Allow the CONSULT to perform automatic VIN selection.

Figure 33

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49.

Confirm the VIN or Chassis # is correct, and then select Confirm.

XXXXXXXXXXX

QX50

Figure 34

50.

Select ERASE.

Figure 35

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51.

Select Execute.

Figure 36
52.

Select Close.

Figure 37
53.

Close C-III plus.

54.

Remove the VI from the vehicle.

55.

Disconnect the battery maintainer/smart charger.

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AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

March 31, 2022

ITB22-014

DESCRIPTION
Original bulletin published

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