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NHTSA ID Number: 10211988

Manufacturer Communication Number: NTB10-029G

TSB/Document Date: 2022-05-20


Summary

NISSANeBay logo AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


Classification:

Reference:

RA09-004G

Date:

NTB10-029G

March 15, 2022

NISSANeBay logo AWD MODELS; ABNORMAL NOISE, VIBRATION
AND/OR JUDDER FROM REAR DIFFERENTIAL
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES: 2019-2022 Altima (L34)
2003-2022 Murano (Z50, Z51, Z52)
2011-2014 Murano Cross Cabriolet (Z51)
2016 Murano Hybrid (Z52H)
2013-2020 Pathfinder (R52)
2022 Pathfinder (R53)
2014-2015 Pathfinder HybrideBay logo (R52H)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
2014-2020 Rogue (T32)
2017-2018 Rogue Hybrid (T32H)
2021-2022 Rogue (T33)
2017-2022 Rogue Sport (J11)

AWD/4WD ONLY

IF YOU CONFIRM
There is an abnormal noise, vibration and/or judder from the rear differential area of the
vehicle.
ACTION
Follow the Flow Chart on page 2 to assist in diagnosis.

IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms.
To avoid tire related mismatch vibration, it is recommended that when tires need to be
replaced, all tires are replaced at the same time with tires of the proper size, same brand
and pattern.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the ESM as it contains information that is
essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/12

Flow Chart

YES

Is there an abnormal noise, vibration
and/or judder from the rear Final Drive
Assembly?

Disconnect the Electric Controlled Coupling and
retest. Is the noise, vibration and/or judder still
present?

NO

YES
YES

Use a stethoscope and
test for noise at the
Electric Controlled
Coupling, and at the
center rear of the Final
Drive Assembly. Is the
noise louder at the
Coupler Clutch area or at
the center rear of the
Final Drive Assembly?
Final Drive
Assembly

NO

YES

Is the vehicle a
2021-2022 Rogue
or 2022
Pathfinder?

Was the abnormal
noise only heard at
startup with the
vehicle not moving?

Is the noise
louder than a
KGV only at
the Electric
Controlled
Coupling?
YES

This
bulletin
does not
apply.
NO

The 2021-2022 Rogue and
2022 Pathfinder have a new
AWD coupler system with
hydraulic clutch pressure and
oil pump. It is normal operation
to hear the pump prime when
ignition is turned on.

Electric Controlled
Coupling

Is the noise
louder than a
KGV only at the
center rear of
the Final Drive
Assembly?

NO

NO

NO
YES

NO

Run the
priming
operation on
the Coupler
Actuator. Is
noise louder
than a KGV?

Was the
abnormal
noise heard
while
driving?
YES

YES

NO

Replace the
Final Drive
Assembly

Replace the
Electric Controlled
Coupling

2/12

This bulletin
does not
apply

Replace the
Electric Controlled
Coupling

NTB10-029G

ELECTRIC CONTROLLED COUPLING REPLACEMENT
If diagnosis leads to replacement of the Electric Controlled Coupling for the rear final drive:

DO NOT replace the entire Rear Final Drive Assembly.

DO NOT remove the Rear Final Drive Assembly for this procedure. The Electric
Controlled Coupling can be replaced with the Rear Final Drive Assembly in the
vehicle.

Refer to the Electronic Service Manual (ESM) for removal and installation
information.
o For 2019-2022 Altima, 2009-2022 Murano and Murano HybrideBay logo, 2008-2020
Rogue, Rogue Select, and Rogue HybrideBay logo: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION >
ELECTRIC CONTROLLED COUPLING
o

For 2003-2007 Murano: Section RFD – Rear Final Drive

o

For 2013 -2020 Pathfinder and Pathfinder HybrideBay logo: TRANSMISSION &
DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > REMOVAL AND
INSTALLATION > ELECTRIC CONTROLLED COUPLING

o For 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION >
ELECTRO-HYDRAULIC COUPLING
o For 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE >
DRIVELINE > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED
COUPLING

3/12

NTB10-029G

REAR FINAL DRIVE ASSEMBLY REPLACEMENT
If diagnosis leads to replacement of the Rear Final Drive Assembly:

Refer to the Electronic Service Manual (ESM) for removal and installation
information.
o For 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > REAR
FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > REAR FINAL
DRIVE ASSEMBLY
o For 2003-2007 Murano: Section RFD – Rear Final Drive
o For 2009-2022 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select,
and Rogue HybrideBay logo: TRANSMISSION & DRIVELINE > DRIVELINE > REAR
FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL
DRIVE ASSEMBLY
o For 2013-2020 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE >
REAR FINAL DRIVE: R145K1 > UNIT REMOVAL AND INSTALLATION >
REAR FINAL DRIVE ASSEMBLY
o For 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL AND
INSTALLATION > REAR FINAL DRIVE ASSEMBLY
o For 2017-2021 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE >
DRIVELINE > REMOVAL AND INSTALLATION > REAR FINAL DRIVE
ASSEMBLY

4/12

NTB10-029G

UNIT CHARACTERISTICS WRITING
Performing “Unit Characteristics Writing” of the Electric Controlled Coupling with
CONSULT-III plus is required on some models when replacing the Electric Controlled
Coupling or the Final Drive Assembly.

Refer to the Electronic Service Manual (ESM) for Unit Characteristics Writing.
o For 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY21D > BASIC INSPECTION > AWD SYSTEM > UNIT
CHARACTERISTICS WRITING
o For 2015- 2022 Murano and Murano Hybrid, 2015-2020 Pathfinder and
Pathfinder Hybrid, and 2014-2020 Rogue and Rogue Hybrid: TRANSMISSION &
DRIVELINE > DRIVELINE > TRANSFER: TY21C > BASIC INSPECTION >
UNIT CHARACTERISTICS WRITING
o For 2022 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY92B > BASIC INSPECTION > ADDITIONAL SERVICE WHEN
REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
o For 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY92A > BASIC INSPECTION > ADDITIONAL SERVICE WHEN
REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
o For 2017-2021 Rogue Sport: TRANSMISSION & DRIVELINE > DRIVELINE >
BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING

5/12

NTB10-029G

PARTS INFORMATION
For Models:
2019-2022 Altima (L34)
DESCRIPTION

PART #

BREATHER

38322-4BF2A

BREATHER, FINAL DRIVE

38322-6CC0A

CPLG ASSY-ELEC
(Electric Controlled Coupling)

38761-(*****) (1)

FINAL DRIVE ASSEMBLY

38300-(*****) (1)

NUT (PROPELLER SHAFT)

37171-(*****) (1)

STUD (REAR COUPLING)

38764-(*****) (1)

3 BOND GSKT MKR-RTV (2) (3)

999MP-1217FPP

QUANTITY
1
As Needed
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed

(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the NissaneBay logo Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.

6/12

NTB10-029G

For Models:
2003-2007 Murano (Z50)
2009-2014 Murano (Z51)
2011-2014 Murano Cross Cabriolet (Z51)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)

DESCRIPTION

PART #

BOLT (PROPELLER SHAFT)

37120-(*****) (1)

CENTER OIL SEAL

38189-(*****) (1)

COMPANION FLANGE LOCK NUT

38216-(*****) (1)

CPLG ASSY-ELEC
(Electric Controlled Coupling)

38761-(*****) (1)

FINAL DRIVE ASSEMBLY

38300-(*****)

FRONT OIL SEAL

38189-(*****) (1)

NUT (PROPELLER SHAFT CENTER
BEARING)

01223-(*****) (1)

NUT (PROPELLER SHAFT)

37171-(*****) (1)

3 BOND GSKT MKR-RTV (2) (3)

999MP-1217FPP

QUANTITY
8
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
2
As Needed
8
As Needed
As Needed

(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the NissaneBay logo Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”

12

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TSB/Document ID: NTB10-029G

Replacement Service Bulletin Number:

MFR Communication Date: 2022-03-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

MFR Component System:

MFR Component Subsystem:


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