NHTSA ID Number: 10211988
Manufacturer Communication Number: NTB10-029G
TSB/Document Date: 2022-05-20
Summary
NISSAN
AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Classification:
Reference:
RA09-004G
Date:
NTB10-029G
March 15, 2022
NISSAN
AWD MODELS; ABNORMAL NOISE, VIBRATION
AND/OR JUDDER FROM REAR DIFFERENTIAL
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2019-2022 Altima (L34)
2003-2022 Murano (Z50, Z51, Z52)
2011-2014 Murano Cross Cabriolet (Z51)
2016 Murano Hybrid (Z52H)
2013-2020 Pathfinder (R52)
2022 Pathfinder (R53)
2014-2015 Pathfinder Hybrid
(R52H)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
2014-2020 Rogue (T32)
2017-2018 Rogue Hybrid (T32H)
2021-2022 Rogue (T33)
2017-2022 Rogue Sport (J11)
AWD/4WD ONLY
IF YOU CONFIRM
There is an abnormal noise, vibration and/or judder from the rear differential area of the
vehicle.
ACTION
Follow the Flow Chart on page 2 to assist in diagnosis.
IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms.
To avoid tire related mismatch vibration, it is recommended that when tires need to be
replaced, all tires are replaced at the same time with tires of the proper size, same brand
and pattern.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the ESM as it contains information that is
essential to successfully completing this repair.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/12
Flow Chart
YES
Is there an abnormal noise, vibration
and/or judder from the rear Final Drive
Assembly?
Disconnect the Electric Controlled Coupling and
retest. Is the noise, vibration and/or judder still
present?
NO
YES
YES
Use a stethoscope and
test for noise at the
Electric Controlled
Coupling, and at the
center rear of the Final
Drive Assembly. Is the
noise louder at the
Coupler Clutch area or at
the center rear of the
Final Drive Assembly?
Final Drive
Assembly
NO
YES
Is the vehicle a
2021-2022 Rogue
or 2022
Pathfinder?
Was the abnormal
noise only heard at
startup with the
vehicle not moving?
Is the noise
louder than a
KGV only at
the Electric
Controlled
Coupling?
YES
This
bulletin
does not
apply.
NO
The 2021-2022 Rogue and
2022 Pathfinder have a new
AWD coupler system with
hydraulic clutch pressure and
oil pump. It is normal operation
to hear the pump prime when
ignition is turned on.
Electric Controlled
Coupling
Is the noise
louder than a
KGV only at the
center rear of
the Final Drive
Assembly?
NO
NO
NO
YES
NO
Run the
priming
operation on
the Coupler
Actuator. Is
noise louder
than a KGV?
Was the
abnormal
noise heard
while
driving?
YES
YES
NO
Replace the
Final Drive
Assembly
Replace the
Electric Controlled
Coupling
2/12
This bulletin
does not
apply
Replace the
Electric Controlled
Coupling
NTB10-029G
ELECTRIC CONTROLLED COUPLING REPLACEMENT
If diagnosis leads to replacement of the Electric Controlled Coupling for the rear final drive:
DO NOT replace the entire Rear Final Drive Assembly.
DO NOT remove the Rear Final Drive Assembly for this procedure. The Electric
Controlled Coupling can be replaced with the Rear Final Drive Assembly in the
vehicle.
Refer to the Electronic Service Manual (ESM) for removal and installation
information.
o For 2019-2022 Altima, 2009-2022 Murano and Murano Hybrid
, 2008-2020
Rogue, Rogue Select, and Rogue Hybrid
: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION >
ELECTRIC CONTROLLED COUPLING
o
For 2003-2007 Murano: Section RFD – Rear Final Drive
o
For 2013 -2020 Pathfinder and Pathfinder Hybrid
: TRANSMISSION &
DRIVELINE > DRIVELINE > REAR FINAL DRIVE: R145K1 > REMOVAL AND
INSTALLATION > ELECTRIC CONTROLLED COUPLING
o For 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > REMOVAL AND INSTALLATION >
ELECTRO-HYDRAULIC COUPLING
o For 2017-2022 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE >
DRIVELINE > REMOVAL AND INSTALLATION > ELECTRIC CONTROLLED
COUPLING
3/12
NTB10-029G
REAR FINAL DRIVE ASSEMBLY REPLACEMENT
If diagnosis leads to replacement of the Rear Final Drive Assembly:
Refer to the Electronic Service Manual (ESM) for removal and installation
information.
o For 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE > REAR
FINAL DRIVE: R145 > REMOVAL AND INSTALLATION > REAR FINAL
DRIVE ASSEMBLY
o For 2003-2007 Murano: Section RFD – Rear Final Drive
o For 2009-2022 Murano and Murano Hybrid, 2008-2020 Rogue, Rogue Select,
and Rogue Hybrid
: TRANSMISSION & DRIVELINE > DRIVELINE > REAR
FINAL DRIVE: R145 > UNIT REMOVAL AND INSTALLATION > REAR FINAL
DRIVE ASSEMBLY
o For 2013-2020 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE >
REAR FINAL DRIVE: R145K1 > UNIT REMOVAL AND INSTALLATION >
REAR FINAL DRIVE ASSEMBLY
o For 2022 Pathfinder and 2021-2022 Rogue: TRANSMISSION & DRIVELINE >
DRIVELINE > REAR FINAL DRIVE: R145 > UNIT REMOVAL AND
INSTALLATION > REAR FINAL DRIVE ASSEMBLY
o For 2017-2021 Rogue Sport: REPAIR > TRANSMISSION & DRIVELINE >
DRIVELINE > REMOVAL AND INSTALLATION > REAR FINAL DRIVE
ASSEMBLY
4/12
NTB10-029G
UNIT CHARACTERISTICS WRITING
Performing “Unit Characteristics Writing” of the Electric Controlled Coupling with
CONSULT-III plus is required on some models when replacing the Electric Controlled
Coupling or the Final Drive Assembly.
Refer to the Electronic Service Manual (ESM) for Unit Characteristics Writing.
o For 2019-2022 Altima: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY21D > BASIC INSPECTION > AWD SYSTEM > UNIT
CHARACTERISTICS WRITING
o For 2015- 2022 Murano and Murano Hybrid, 2015-2020 Pathfinder and
Pathfinder Hybrid, and 2014-2020 Rogue and Rogue Hybrid: TRANSMISSION &
DRIVELINE > DRIVELINE > TRANSFER: TY21C > BASIC INSPECTION >
UNIT CHARACTERISTICS WRITING
o For 2022 Pathfinder: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY92B > BASIC INSPECTION > ADDITIONAL SERVICE WHEN
REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
o For 2021-2022 Rogue: TRANSMISSION & DRIVELINE > DRIVELINE >
TRANSFER: TY92A > BASIC INSPECTION > ADDITIONAL SERVICE WHEN
REPLACING AWD CONTROL UNIT (IN ELECTRO-HYDRAULIC COUPLING)
o For 2017-2021 Rogue Sport: TRANSMISSION & DRIVELINE > DRIVELINE >
BASIC INSPECTION > AWD SYSTEM > UNIT CHARACTERISTICS WRITING
5/12
NTB10-029G
PARTS INFORMATION
For Models:
2019-2022 Altima (L34)
DESCRIPTION
PART #
BREATHER
38322-4BF2A
BREATHER, FINAL DRIVE
38322-6CC0A
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
STUD (REAR COUPLING)
38764-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
1
As Needed
1
As Needed
1
As Needed
1
As Needed
4
As Needed
4
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan
Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
link.
6/12
NTB10-029G
For Models:
2003-2007 Murano (Z50)
2009-2014 Murano (Z51)
2011-2014 Murano Cross Cabriolet (Z51)
2008-2013 Rogue (S35)
2014-2015 Rogue Select (S35)
DESCRIPTION
PART #
BOLT (PROPELLER SHAFT)
37120-(*****) (1)
38189-(*****) (1)
COMPANION FLANGE LOCK NUT
38216-(*****) (1)
CPLG ASSY-ELEC
(Electric Controlled Coupling)
38761-(*****) (1)
FINAL DRIVE ASSEMBLY
38300-(*****)
38189-(*****) (1)
NUT (PROPELLER SHAFT CENTER
BEARING)
01223-(*****) (1)
NUT (PROPELLER SHAFT)
37171-(*****) (1)
3 BOND GSKT MKR-RTV (2) (3)
999MP-1217FPP
QUANTITY
8
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
1
As Needed
2
As Needed
8
As Needed
As Needed
(1) Use the VIN and the Electronic Parts Catalog to look up the part number for the vehicle
you are working on.
(2) This product is considered a shop supply; do not include it on your warranty claim.
(3) Order this item through the Nissan
Maintenance Advantage program:
Phone 877-NIS-NMA1 (877-647-6621). Website order via link on the dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage-Tire/Battery/Chemical”
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TSB/Document ID: NTB10-029G
Replacement Service Bulletin Number:
MFR Communication Date: 2022-03-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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