SIB 64 03 22
NO HEATER OUTPUT IN PASSENGER AREA

2022-03-11

MODEL
E-Series

Model Description

Production Date

G30

530E PHEV Sedan

August 1, 2021 until September 1,
2021

Affected Option
Code
XB1G PHEV models
only

SITUATION
No heater output in passenger area.

CAUSE
The hoses on the changeover valve are mounted in the wrong order.

CORRECTION
Check the hose connections to the changeover valve and correct if necessary. The correct hose routing is
shown below.

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PROCEDURE
Important Warning for Working on the High-Voltage (HV) systems on BMW Group vehicles:
Only properly trained personnel, who passed all applicable HV Technical Training Courses, should
perform repairs which require disconnecting, or removal of High Voltage battery components on any
Hybrid or Electric Vehicle. Work performed on High Voltage systems by unqualified persons may
result in severe injury or damage to the vehicle. Additional safety information is found in Repair
Instruction 61 00… “Observe safety instructions when handling electric vehicles”.
Additional Information:
Scheduled Maintenance, or Quality Certification 1 (Pre-Delivery Inspection) on Electric or Hybrid
vehicles does not require HV technical training.
Prior to disconnecting, or the removal of any HV component, the HV system needs to be disabled
and secured (by means of the HV Disconnect Switch) by a properly trained technician, who has a
minimum HV Qualification level after completing the Technical Training Course ST1824 (Alternative
Drive Part 1). Once the vehicle’s HV system is disabled (the “Blitz” - lightning bolt icon displayed in
instrument cluster, see below), a technician without HV Certification may remove a HV component
(e.g., EH Heater, EKK Compressor, EME Control Unit, et.), except for the High Voltage Battery.

High Voltage Battery removal and rework can be performed ONLY by a HV Specialist Technician
(certified by the Technical Training Course ST1825 – Alternative Drive Part 2), AND with a HV Battery
Certification level corresponding to a specific Electric or Hybrid vehicle (e.g., to repair GEN4 battery
of G05 PHEV, certification from Technical Training Course “ST2006 – SP44 HV Battery” is required).
When working near high-voltage components (labelled accordingly by signs and/or orange coating),
disconnect the high-voltage system and protect it from damage.

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To address this situation, proceed as follows.
1. Set the heating in the passenger area to the maximum temperature and check whether warm air is
detected at the air vent.
2. If no warm air is coming out of the air vents, the vehicle's fault memory must be checked.
3. If no relevant fault memory entry has been saved, check the 3 hoses on the changeover valve (in the
engine compartment) for correct installation.
The hoses on the changeover valve are numbered consecutively from top to bottom
Check whether the sequence 1 to 3 from top to bottom was maintained

4. If the sequence is incorrect, mount the corresponding hoses on the changeover valve in the correct order
Risk of scalding!
Disconnect hoses only when the engine and heating circuit have cooled down:
Refer to AIR 64… for safety warnings on working with the heating circuit
5. Reassess the vehicle.

PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which takes into account specific equipment and/or options.
Part Number

Description

83 19 2 468 442

BMW Antifreeze/Coolant (1 gal) - HT-12 (concentrate)

Quantity
Sublet as
needed

Or:
83 19 5 A32 851

HT-12 Antifreeze RTU (Bulk 1/10 Liter) (Pre-mix)

CLAIM INFORMATION
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Sublet as
needed

Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:

6412212900

Changeover valve (separation of electrical heating circuit
and combustion engine ) hybrid Sticking/jammed

Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Labor Operation
00 00 006

Description
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Labor Allowance
Refer to AIR

Or:
00 00 556

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Support voltage of the vehicle electrical system / recharge
vehicle electrical system battery

Refer to AIR

Checking heating regulation for function

Work time (WT)

Diagnosis Worktime Flat Rate (See below)

2 FRU

Removing and installing stationary heater with holder
(Plus work) (Access to correct the hose order)

Refer to AIR

And:
61 21 528
And, as
necessary:
64 10 012*
Or
00 58 500*
And:
64 12 660

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006, or exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Work time labor operation code 64 10 012 and 00 58 500 are not considered a Main labor operations.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet Code
4

See the sublet
reimbursement
calculations below

Reimbursement for the repair-related bulk materials (Do not use the
BMW part numbers for claim submission)

BMW Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace
what was drained. For the one-gallon concentrate part number, the quantity needed for a 50/50
coolant/water solution.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
*Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
Other Repairs

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If other eligible and covered work is performed because of performing the ISTA diagnostics and related test
plans, claim this work with the applicable Defect Code and the labor operations listed in AIR (including
diagnosis).

QUESTIONS REGARDING THIS BULLETIN
Technical
inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat that’s
available in the Warranty Documentation Portal or through IDS by selecting
Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department

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