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NHTSA ID Number: 10211589

Manufacturer Communication Number: 16004 JW6

TSB/Document Date: 2022-05-09


Summary

On some 2015 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating. Additionally, the Owner's Guide incorrectly states the towing capacity of the vehicle is 1,500 lbs. The Owner's Guide should show a table listing the towing capacity based on the number of passengers in the vehicle.


00012938

W) HONDA

AUTOMOBILE DIVISION
American Honda Motor Co., Inc.
1919 Torrance Blvd., - P.O. Box 2215
Torrance, CA 90509-9870

VEHICLE IDENTIFICATION NUMBER ® = XXXXXXXXXXXXXXXXX JWE

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INFORMATION CHANGE CARD
| XXXXKXKXXKKXKKKKKMKKMK -@ VEHICLE IDENTIFICATION NUMBER JW6

PLEASE SIGN AND RETURN THIS CARD
ONLY IF YOU HAVE MADE CHANGES

| no longer own the vehicle. It was: Nota:
()Sold(print name and address of new owner on reverse, if known) Si usted necesita esta
(Exported informacién en espafiol por
(Destroyed favor comuniquese con
(Stolen Servicio al Cliente de
C)Lease expired, vehicle returned. Parte is {onda al

(2 Other: '
Signature: xX Date:

SIGNATURE OF REGISTERED OWNER OR LESSEE REQUIRED
CAO A A
INFORMATION CHANGE CARD

(|) New owner information
() My name or address has changed

NAME (LAST, FIRST) INITIAL

ADDRESS

CITY STATE ZIP

EMAIL ADDRESS PHONE
HONDAeBay logo 00012938

AUTOMOBILE DIVISION
American HondaeBay logo Motor Co., Inc.
1919 Torrance Blvd., - P.O. Box 2215
Torrance, CA 90509-9870

March 2016
Product Update: 2015 Odyssey Vehicle Certification Label

This notice applies to your vehicle: XXXXXXXXXXXXXXXXX
Dear

On some 2015 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle
weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle
exceeds the indicated gross axle weight rating.

Additionally, the Owner's Guide incorrectly states the towing capacity of the vehicle is 1,500 Ibs. The
Owner's Guide should show a table listing the towing capacity based on the number of passengers in
the vehicle

What should you do?

Call any HondaeBay logo dealer and make an appointment to have your vehicle repaired. The dealer will apply a
certification correction sticker and replace the Owner's CD and Owner’s Guide. Please remember to
bring in your original Owner’s CD and Guide so they can be recycled.

Lessor Information
Please forward a copy of this notice to the lessee.

What to do if you feel this notice is in error

Our records show that you are the current owner or lessee of a 2015 Odyssey involved in this product
update. If this is not the case, or the name/address information is not correct, please fill out and return
the enclosed, postage-paid Information Change Card. We will then update our records.

If you have questions.

If you have any questions about this notice, or need assistance with locating a HondaeBay logo dealer, please call
HondaeBay logo Automobile Customer Service at 1-888-234-2138. You can also locate a dealer online at
Hondacars.com.

We apologize for any inconvenience this campaign may cause you.

Sincerely,

American HondaeBay logo Motor Co., Inc.
HondaeBay logo Automobile Division

FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #16-004 JW6
Marzo del 2016

Actualizacion de producto: Etiqueta de certificacién del vehiculo de la Odyssey 2015

Esta Notificacién aplica a su vehiculo: xXxxxXXXXXXXXXXXXX
Estimado

En algunos vehiculos Odyssey 2015, el peso del enganche del remolque no fue calculado
adecuadamente en la Clasificacion de Peso Maximo por Eje (por sus siglas en inglés, GAWR) en la
etiqueta de certificacion del vehiculo. Esto puede ocasionar una situacién en donde el vehiculo excede
la clasificacién de peso maximo por eje.

Adicionalmente, la Guia del propietario indica incorrectamente que la capacidad de remolque del
vehiculo es 1,500 libras. La Guia del propietario deberia mostrar una tabla enumerando la capacidad de
remolque basado en el numero de pasajeros en el vehiculo.

éQué debe hacer?

Llame a cualquier concesionario HondaeBay logo y haga una cita para la reparacion de su vehiculo. El
concesionario aplicara una etiqueta correcta de certificacién y reemplazara el CD del propietario y la
Guia del propietario. Por favor recuerde traer su CD y Guia del propietario original para que pueda ser
reciclado.

Informacion para el arrendador
Por favor envié una copia de esta notificacién al arrendatario.

Qué debe hacer si considera que esta notificaci6én es errénea

Nuestros registros muestran que usted es el propietario o arrendatario actual de un vehiculo Odyssey
2015 el cual forma parte de esta actualizacion de producto. Si no es el caso, o si la informacion de
nombre/direccion no esta correcta, por favor Ilene y devuelva la tarjeta de cambio de Informacién anexa
con el porte pagado. Con esto actualizaremos nuestros registros.

Si tiene preguntas.

Si tiene preguntas acerca de ésta notificacién o si necesita asistencia para ponerse en contacto con un
concesionario HondaeBay logo, por favor comuniquese con Atencidn al Cliente de Automdéviles HondaeBay logo al 1-888-
234-2138. Usted también puede ubicar un concesionario en linea en Hondacars.com.

Le pedimos disculpas por cualquier inconveniente que ésta campafia pudiera causarle.

Atentamente,

American HondaeBay logo Motor Co., Inc.
Divisién Automotriz de HondaeBay logo

PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETIN DE SERVICIO #16-004 JW6
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TSB/Document ID: 16004 JW6

Replacement Service Bulletin Number:

MFR Communication Date: 2016-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: TRAILER HITCHES

MFR Component System:

MFR Component Subsystem:


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