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NHTSA ID Number: 10211584

Manufacturer Communication Number: 16003 JW5

TSB/Document Date: 2022-05-09


Summary

On some 2011-14 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.


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AUTOMOBILE DIVISION
American HondaeBay logo Motor Co., Inc.
1919 Torrance Blvd., - P.O. Box 2215
Torrance, CA 90509-9870

VEHICLE IDENTIFICATION NUMBER » =XXXXXXXXXXXXXXXXX JWS

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INFORMATION CHANGE CARD

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@ VEHICLE IDENTIFICATION NUMBER JW5

PLEASE SIGN AND RETURN THIS CARD
ONLY IF YOU HAVE MADE CHANGES

Ino longer own the vehicle. It was: | : |

Nota:
O)Sold(print name and address of new owner on reverse, if known) | Si usted necesita esta
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(Other: ~888-234-2138.
Signature: Xx Date:

SIGNATURE OF REGISTERED OWNER OR LESSEE REQUIRED
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INFORMATION CHANGE CARD

©) New owner information
© My name or address has changed

NAME (LAST, FIRST) INITIAL

ADDRESS

CITY STATE zip

EMAIL ADDRESS. PHONE

() HONDAeBay logo 00020474

AUTOMOBILE DIVISION
American HondaeBay logo Motor Co., Inc.
1919 Torrance Blvd., - P.O. Box 2215
Torrance, CA 90509-9870

March 2016

Product Update: 2011-14 Odyssey Vehicle Certification Label
This notice applies to your vehicle: XXxXXXXXXXXXXXXXX
Dear "

On some 2011-14 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross
axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle
exceeds the indicated gross axle weight rating.

What should you do?

Call any HondaeBay logo dealer and make an appointment to have your vehicle repaired. The dealer will apply a
certification correction sticker and replace the Owner's Manual. Please remember to bring in your
original Owner’s Manual so it can be recycled.

Lessor Information
Please forward a copy of this notice to the lessee.

What to do if you feel this notice is in error

Our records show that you are the current owner or lessee of a 2011-14 Odyssey involved in this
product update. If this is not the case, or the name/address information is not correct, please fill out and
return the enclosed, postage-paid Information Change Card. We will then update our records.

If you have questions.

If you have any questions about this notice, or need assistance with locating a HondaeBay logo dealer, please call
HondaeBay logo Automobile Customer Service at 1-888-234-2138. You can also locate a dealer online at
Hondacars.com.

We apologize for any inconvenience this campaign may cause you.

Sincerely,

American HondaeBay logo Motor Co., Inc.
HondaeBay logo Automobile Division

FOR DEALER USE ONLY: REFERENCE SVC BULLETIN #16-003 JW5

Marzo del 2016

Actualizacién de producto: Etiqueta de certificacién del vehiculo de la Odyssey 2011-2014
Esta Notificacion aplica a su vehiculo: XXxXXXXXXXXXXXXXXX
Estimado

En algunos vehiculos Odyssey 2011-2014, el peso del enganche del remolque no fue calculado
adecuadamente en la Clasificacion de Peso Maximo por Eje (por sus siglas en inglés, GAWR) en la
etiqueta de certificacién del vehiculo. Esto puede ocasionar una situacién en donde el vehiculo excede
la clasificacion de peso maximo por eje.

Qué debe hacer?

Llame a cualquier concesionario HondaeBay logo y haga una cita para la reparacion de su vehiculo. El
concesionario aplicara una etiqueta correcta de certificacién y reemplazara el Manual del propietario.
Por favor recuerde traer su Manual del propietario original para que pueda ser reciclado.

Informacion para el arrendador
Por favor envié una copia de esta notificacién al arrendatario.

Qué debe hacer si considera que esta notificacién es errénea

Nuestros registros muestran que usted es el propietario o arrendatario actual de un vehiculo Odyssey
2011-2014 el cual forma parte de esta actualizacién de producto. Si no es el caso, 0 si la informacion de
nombre/direccién no esta correcta, por favor llene y devuelva la tarjeta de cambio de Informacion anexa
con el porte pagado. Con esto actualizaremos nuestros registros.

Si tiene preguntas.

Si tiene preguntas acerca de ésta notificacion o si necesita asistencia para ponerse en contacto con un
concesionario HondaeBay logo, por favor comuniquese con Atencién al Cliente de Automéviles HondaeBay logo al 1-888-
234-2138. Usted también puede ubicar un concesionario en linea en Hondacars.com.

Le pedimos disculpas por cualquier inconveniente que ésta campajia pudiera causarle.

Atentamente,

American HondaeBay logo Motor Co., Inc.
Division Automotriz de HondaeBay logo

PARA USO DEL CONCESIONARIO SOLAMENTE: REFERENCIA BOLETIN DE SERVICIO #16-003 JWs

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TSB/Document ID: 16003 JW5

Replacement Service Bulletin Number:

MFR Communication Date: 2016-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: TRAILER HITCHES

MFR Component System:

MFR Component Subsystem:


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