NHTSA ID Number: 10205606
Manufacturer Communication Number: B012021
TSB/Document Date: 2021-12-27
Summary
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
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01 20 21_I3 REX FUEL INJECTORS: LTD WTY EXT TO 15 YEARS/150,000 MILES
SIB 01 20 21
I3 REX FUEL INJECTORS: LTD WTY EXT TO 15 YEARS/150,000 MILES
2021-11-16
MODEL
E-Series
I01
MY
2017
Model Description
i3 REx (94)
Production Dates
June 10, 2016 to October 27, 2017
Engine
IB1
Note: The Model information above is for informational purposes only, it is not the only deciding factor.
Eligible Vehicles
To assist you in identifying those vehicles that have this component-specific extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific Vehicle
Comment shown below:
Please see SI B01 20 21 (DC 13 53 90 07 00): For this vehicle, the engine fuel injectors
limited emission-related warranty for defects in materials or workmanship has been
extended to 15 years/150,000 miles, as determined from the original in-service date. This
coverage is subject to the same vehicle eligibility requirements, limitations, and
exclusions that apply to the BMW New Vehicle Limited Warranty. Vehicles that are
registered in California or a State that has fully adopted the State of California PZEV
(SULEV) emission regulation (model year dependent), the standard emission-related
coverage for this component is 15 years/150,000 miles.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of
Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section.
If you have Extended Limited Warranty (ELW) eligibility and/or coverage questions, please contact the Warranty
department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to
performing any repair.
SITUATION
Component-Specific Limited Warranty Extension
For the eligible vehicles, BMW of North
America, LLC (BMW NA) is extending the
limited warranty for the vehicle’s Fuel
Injectors (item # 1, shown) to:
15 years/150,000 miles as
determined by the vehicle’s original
in-service date.
This component-specific limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that
applies to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Copyright ©2021 BMW of North America, Inc.
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01 20 21_I3 REX FUEL INJECTORS: LTD WTY EXT TO 15 YEARS/150,000 MILES
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.
CAUSE
The vehicle’s engine malfunction indicator (Check Engine) warning light (MIL) will illuminate with one, both
and/or other fuel injector-related fault codes stored in DME fault memory:
FC
124301
124302
Description
Mixture control, mixture control: Exhaust gas downstream of catalytic converter too lean
Mixture control, mixture control: Exhaust gas downstream of catalytic converter too rich
CORRECTION
Follow the instructions in the PROCEDURE section.
PROCEDURE
If the Model vehicle listed above arrives with Malfunction Indicator Lamp (MIL) warning light on, performing a
Vehicle Test.
If any of the above-mentioned fault memory entries are stored, perform the corresponding test modules, if it
determined that the issue is relate to the front (upstream) oxygen sensor, please refer to SI B01 03 21.
If still necessary after performing a front (upstream) oxygen sensor-related repair or as a standalone repair,
perform the corresponding diagnosis, replace one or both the fuel injectors as instructed.
Additionally, any other repair that requires the replacement of the fuel injectors due to a defect in material and
workmanship is also covered under the extended time and mileage limits described in this bulletin.
PARTS INFORMATION
Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the applicable
replacement part numbers.
Part Number
Refer to ETK
Refer to ETK
Refer to ETK
Description
Injection valve
O-ring
O-ring
Quantity
Up to 2
Up to 2
Up to 2
Only order these parts in the quantities needed to address customers’ vehicles that have
confirmed failures.
Only in conjunction with parts: When applicable, if ETK/EPC item identifies additional part(s)
that must also be replaced/installed in-conjunction with performing a covered repair, these required
additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.
WARRANTY INFORMATION
The coverage (A or B) below applies to eligible US-specification BMW vehicles that are registered, operated,
and have their covered repair performed by an authorized BMW center in the United States (including Puerto
Rico) for defects in materials or workmanship.
For the BMW Model listed above:
A. If the vehicle is registered in the State of California (CA), or another State that has fully adopted the State of
California (CA) PZEV (SULEV) regulation (CT, ME, MD, MA, NJ, NY, OR, RI and VT), under the terms of this
Copyright ©2021 BMW of North America, Inc.
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01 20 21_I3 REX FUEL INJECTORS: LTD WTY EXT TO 15 YEARS/150,000 MILES
regulation, the standard engine fuel injector emission-related coverage is 15 years/150,000 miles.
B. If the vehicle is registered in one of the other remaining States, including DE, OR, PA and WA which did not
fully adopt the CA PZEV (SULEV) regulation or Puerto Rico, then this component-specific extended limited
warranty coverage to 15 years/150,000 miles applies.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that
applies to the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Should the replaced fuel injector fail again, it is covered by the remaining portion of the extended limited
warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs – Claim Submission
Defect Code:
1353900700 I01 REX US injector
1. Vehicle Test
When the fuel injector-related Vehicle Test is done as a standalone repair or it is not included any other repairs
being performed, claim the applicable labor operations below that apply (1 and 2 together).
Labor Operation
Description
Labor
Allowance
00 00 006
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)
Refer to AIR
Or:
00 00 556
And:
61 21 528
Support voltage of the vehicle electrical system / recharge
Refer to AIR
vehicle electrical system battery
Or:
61 21 529
Recharge vehicle battery (service cap in trunk removed)
(to EME)
Refer to AIR
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00
00 006.
And/or:
2. Injector Replacement-Related Additional Diagnosis
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01 20 21_I3 REX FUEL INJECTORS: LTD WTY EXT TO 15 YEARS/150,000 MILES
When the fuel injector-related additional diagnosis is done in conjunction with a front oxygen sensor
replacement (B01 03 21) or with some other repair that also includes a Vehicle Test, then only claim the
applicable additional labor operations below that apply (2 only).
Labor Operation
Description
Labor
Allowance
61 00 006*
Performing vehicle diagnosis – test module
Work time (WT)
Diagnosis Worktime Flat Rate (See below)
2 FRU
Removing and installing/replacing fuel (one) injection
valve
Refer to AIR
Removing and installing/replacing all (both) fuel injection
valves
Refer to AIR
Or
00 58 500*
And:
13 64 501
Or:
13 64 541
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation codes 61 00 006 and 00 58 500 are not considered a Main labor operations.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement for
qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that
were performed using (including those repairs that result from using) non-genuine BMW parts and/or used
BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
B-ELWR IB1 Fuel Injectors 15Y150M
Reimbursement Request Procedure
Copyright ©2021 BMW of North America, Inc.
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01 20 21_I3 REX FUEL INJECTORS: LTD WTY EXT TO 15 YEARS/150,000 MILES
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR IB1 Fuel Injectors 15Y150M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS by
selecting Coverage, Policy, Coding Questions and Mileage Corrections
Submit an IDS ticket to the Parts Department
Supporting Materials
picture_as_pdf B012021 Customer Letter.pdf
Copyright ©2021 BMW of North America, Inc.
5/5
47911 HALYARD DRIVE
STE. 200
PLYMOUTH, MI 48170
DO NOT MAIL REPAIR ORDERS TO THIS ADDRESS
019380-T1-P1-000104
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November 2021
Dear BMW Owner/Lessee:
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This “Important Limited Warranty Information,” effective with the date listed above, applies to
the BMW model with the Vehicle Identification Number (VIN) of WBY1Z8C30HV123456.
BMW is committed to delivering the ultimate in product satisfaction to our customers.
•
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Towards that end, BMW is extending the limited emission-related warranty for the:
Engine Fuel Injectors (i3 IB1)
On the above-referenced vehicle to:
15 years/150,000 miles, from your vehicle’s original in-service date.
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•
This “component-specific” limited warranty extension applies to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
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Note: If the BMW i3 with the Range Extender (REx) engine referenced above is currently registered
in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV
regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the
engine’s fuel injectors is 15 years/150,000 miles.
This is notice of a “limited warranty extension.” It is not a notice of a Recall or Service
Action.
Company
BMW of North America, LLC
BMW GroupCompany
Company
BMW of North America, LLC
BMW
Group Company
Mailing
Address
PO Box 1227
Mailing
Address
Westwood,
NJ
PO
Box 1227
07675-1227
Westwood, NJ
Website
07675-1227
www.bmwusa.com
Telephone
(800) 831-1117
E-mail
Customerrelations@
bmwusa.com
If a repair to this component is required, please contact your nearest authorized BMW center in the
United States or Puerto Rico to schedule an appointment.
Your BMW center will confirm your vehicle’s eligibility and review the scope of the repairs to
determine if this extended limited warranty coverage applies. After vehicle inspection and diagnosis,
eligible repair work will be performed by the authorized BMW center free of charge.
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico, and/or the diagnosis and repair of other unrelated issues are not covered by
this limited warranty extension. This exclusion also applies to repairs, including consequential, that
were performed using non-genuine BMW parts and/or used passenger car or light truck parts.
The integrity of our products is essential to BMW’s success and our customers’ trust. We are
determined to exceed your expectations and hope this warranty extension further enhances your
ownership experience.
Sincerely,
Company
Website
Company
www.bmwusa.com
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Mailing Address
Mailing Address
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Telephone
BMW of North America, LLC
B-ELW 2021 i3 Rex IB1 Fuel Injectors 15Y150M
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
BMW of North America, LLC
November 2020
VIN WBY1Z8C30HV123456
For the BMW model with the Vehicle Identification Number (VIN) listed above, BMW of North America, LLC
(“BMW NA”) will reimburse “qualifying customer-pay repairs” that were performed prior to the release of
this component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle and coverage eligibility requirements, exclusions and
limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States
and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to
repairs, including consequential, that were performed using non-genuine BMW parts and/or used
passenger car or light truck parts.
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Requesting Reimbursement for a Previous Repair That Qualifies
pl
If you previously had a “qualifying customer-pay repair” performed either by an authorized BMW center or
independent repair shop located in the United States (including Puerto Rico), please submit your
reimbursement request “online” at www.BMW-RP.com under the following reference:
m
Covered Component Code
B-ELWR i3 Fuel Injectors 15Y150M
To initiate the online process, you will be asked to attach PDF files of the required documentation as
outlined in the reimbursement checklist on the next page.
Sa
Alternative Method to Request Reimbursement
Alternatively, you may mail or fax your request and documentation to:
BMW Customer Reimbursement Center
Attention: B-ELWR i3 Fuel Injectors 15Y150M
P.O. Box 54067
Hurst, TX 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
B-ELWR 2021 i3 Rex IB1 Fuel Injectors 15Y150M
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BMW i3 REx Fuel Injectors: Limited Warranty Extension to 15 Years/150,000 Miles
Previous Customer-Pay Repair Reimbursement – Documentation Checklist
BMW of North America, LLC
Reimbursement is available to the BMW Owner/Lessee who incurred the expense.
When submitting a reimbursement for a previous repair, please provide legible copies of the following
documentation and include your VIN, name, address, and your preferred contact telephone number(s):
Repair Order (RO) or Invoice
This document should include the following information:
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Customer name and address
Vehicle Identification Number (“VIN”)
The date of repair
The mileage when the repair was performed
Itemized breakdown of the labor charges for all repairs* including diagnosis
Itemized breakdown of the parts, including any miscellaneous items, billed for all repairs*
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Proof of Payment
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*For repair orders containing multiple repair line items, reimbursement consideration will only be given
to those line-item expenses that are directly related to the specific repair that is now covered by this
extended limited warranty.
Please provide a copy of at least one of the following items as valid proof of payment:
Sa
Repair order (RO)/invoice stamped and dated as “PAID”
Copy of a cancelled check
Copy of a signed credit/debit card receipt
Copy of a credit/debit card statement
Determining if an eligible vehicle’s repair qualifies for reimbursement:
Please use the following questions to review your repair order documentation prior to submitting a
reimbursement request:
1. Why was the vehicle brought into the repair facility?
2. What was the repair facility's diagnosis?
3. What did the repair facility do to correct the concern, and does it qualify?
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BMW i3 REx Fuel Injectors: Limited Warranty Extension to
15 Years/150,000 Miles
Frequently Asked Questions (FAQ)
1. With the release of this notification, which BMW Group US models are potentially
eligible for this component-specific Limited Warranty Extension.
Series
I01
Model Year
2017
Model
i3 REx
Engine
IB1
2. How do I determine if my vehicle falls under the State of California PZEV/SULEV
regulation?
If your eligible MY 2017 BMW i3 REx is registered in the State of California (CA), or another State
that has fully adopted the State of California (CA) TZEV regulation (CT, ME, MD, MA, NJ, NY, OR,
RI, and VT), under the terms of this regulation the standard engine fuel injectors emission-related
coverage is 15 years/150,000 miles.
e
If your eligible MY 2017 BMW i3 REx is registered in one of the remaining States, including DE, OR,
PA and WA which did not fully adopt the CA PZEV/SULEV regulation or Puerto Rico, then this
component-specific extended limited warranty coverage to 15 years/150,000 miles applies.
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3. What is the specific issue with the engine fuel injectors?
Over time, the engine fuel injectors may fail.
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4. How does this affect my vehicle?
The vehicle could experience drivability issues and/or a lack of power while driving.
In addition, the corresponding fault codes will be stored in the vehicle’s fault memory and the
Malfunction Indicator Lamp (MIL) will illuminate.
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5. What should I do if I notice a similar condition in my vehicle?
Please contact an authorized BMW center in the United States (including Puerto Rico) to have your
vehicle inspected, and as necessary, repaired.
6. How will my vehicle be repaired?
If it is determined that due to a defect in materials or workmanship your vehicle’s engine fuel
injectors are causing the issue described above, as required, one or both fuel injectors will be
replaced free of charge under the terms of this 15 year/150,000-mile extended limited warranty
coverage.
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TSB/Document ID: B012021
Replacement Service Bulletin Number:
MFR Communication Date: 2021-11-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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