NHTSA ID Number: 10204095
Manufacturer Communication Number: No. 106-21-1
TSB/Document Date: 2021-12-07
Summary
Information for recall campaign AMB5: re-programing power electronics.
•
Door control unit, front and rear
AMB5
9
0390
Sequence 3 includes other control units from the software
release VR12.1.1, which are only re-coded.
Following control unit programming, the software version
can be read out of the relevant control unit in the 'Extended
identifications' menu using the PIWIS Tester.
Procedure in the event of
abnormal termination of control
unit programming:
•
•
•
•
•
Procedure in the event of error
messages appearing during the
programming sequence:
7
End and restore operational readiness (switch ignition
off and then on again).
Read out and erase the fault memory Workshop
Manual '9X00IN Basic instructions and procedure for
control unit programming using the PIWIS Tester'.
Repeat control unit programming by entering the
programming code again, whereby extended logging
must be started using the key combination •Ctrl“ +
•L“.
Extended logging records diagnostic software data,
particularly vehicle communication data, which
is required for analysing the issues that caused
programming to be aborted.
If control unit programming is aborted a second time,
stop operational readiness for approx. 15 minutes
(switch off ignition) and repeat the procedure described
here again.
Workshop Manual '9X00IN Basic instructions and
procedure for control unit programming using the PIWIS
Tester - section on "Fault finding"'.
Create new working log.
7.1
After programming has been performed, confirm with •F4“('Save') in the campaign menu
at the bottom.
7.2
Select •F10“ ('Logs').
7.3
Select the log type Working log.
7.4
Rename and store the working log you have just created with the designation of the
sequence carried out.
7.5
Mark the working log and use •F10“ ('Display').
7.6
Select the Printer icon at the top right of the selection bar.
7.7
Select printer ('PDF').
7.8
Print the working log, saving it automatically to the Tester.
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Technical Information
106/21
Standardize front and rear doors consecutively.
8.1
Select all four door control units in the control unit selection screen ('Overview' menu) and
press •F12“ ('Next') to confirm your selection.
8.2
Once the door control units have been found and are displayed in the overview, select the
'Maintenance/repairs' menu.
8.3
Select the 'Standardization run' function for the first of the four door control units and
press •F12“ ('Next') to confirm.
8.4
Read the instructions and confirm by pressing •F12“ ('Next').
8.5
Meet the displayed conditions that must be checked manually, tick the relevant 'Status' box,
and press •F12“ ('Next') to confirm.
8.6
Select the Door \ Power window standardization function and press •F8“ ('Execute') to
start the procedure.
8.7
Standardize the other three door control units in succession.
To do this, repeat Steps 5.3 - 5.6 for the relevant door control units.
8.8
9
Once all four door control units have been coded, select the 'Overview' menu to return to
the control unit selection screen.
Re-program the central computer (PCM) (sequence 4).
9.1
Select the guest account from the central display (PCM) and activate Privacy mode (available
in some countries).
9.2
Open the armrest and remove the external device, e.g. iPod, USB storage medium, from the
USB interface if necessary.
NOTICE
Using the software on vehicles that are not assigned to this campaign:
•
Risk of damage to control unit
Use the listed software versions only for the vehicles assigned to the campaign.
9.3
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Insert the USB storage medium with the software version specific to the respective region
for the PCM update into the USB interface.
Part No.
Designation
– Region
Vehicle assignment
9J1919360C
USB storage medium for PCM
update
– Europe
– ROW
I-no. ER1/ER2
AfterSales
Service
Technical Information
106/21 ENU
AMB5
9J1919360D
USB storage medium for PCM
update
– North America
– Mexico
I-no. ER3/ER4
9J1919360E
USB storage medium for PCM
update
– Japan
– China
– Korea
– Taiwan
I-no. ER5/ER6/ER7/ER8
9
9.4
See Technical Information TI 101/20 if programming is aborted during central computer
(PCM) software updates Technical Information '915200 Complaint - PCM update cannot
be performed/stops. Observe specified procedure (101/20)'.
9.5
Start the central computer (PCM) software update (sequence 4) using the PIWIS Tester.
9.6
Select the central computer (PCM) control unit in the control unit selection screen
('Overview' menu) and press •F12“ ('Next') to confirm your selection.
9.7
Once the PCM central computer control unit has been found and is displayed in the
'Overview', select the 'Maintenance/repairs' menu.
9.8
Select the 'Install software update' function
and press •F12“ ('Next') to perform the
software update Installing PCM 6.0
software update.
9.9
Confirm the information that is displayed by
pressing •F12“ ('Next').
9.10
After meeting the preconditions, confirm
by ticking the 'Status' column. Then, press
•F12“ ('Next') to continue.
9.11
Enter the programming code K4M4S in
the relevant column Entering PCM 6.0
programming code and press •F12“ ('Next')
to confirm Entering PCM 6.0 programming
code.
9.12
Press •F8“ ('Start') to start.
9.13
After checking the software data, press
•F8“ ('Start') to start programming.
Installing PCM 6.0 software update
Entering PCM 6.0 programming code
Once the update has started, the PCM is
restarted in the Update menu and the individual components are then updated.
The update can take up to 60 minutes.
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Read and follow the instructions displayed on the PIWIS Tester during the update. The PCM is
restarted several times. The PCM screen remains dark for up to 3 minutes.
9.14
Once the update is complete, an overview is displayed showing processes that have been
completed successfully marked with a tick in the Status box. Press •F12“ ('Next') to
confirm.
Software versions programmed during this sequence
•
Central computer (PCM): 3397
Following control unit programming, the software version can be read out of the PCM central
computer control unit in the 'Extended identifications' menu using the PIWIS Tester.
9.15
Open the armrest and remove the USB storage medium from the USB interface.
10 Re-code the loudspeaker booster and inductive charger for mobile devices (depending on
equipment).
10.1
Select the loudspeaker booster and inactive charger for mobile devices control units
in the control unit selection screen ('Overview' menu) and press •F12“ ('Next') to confirm.
10.2
Once both control units have been found and are displayed in the overview, select the
'Coding/programming' menu.
10.3
Select the 'Automatic coding' function and press •F12“ ('Next') to start.
10.4
Once both door control units have been coded, select the 'Overview' menu to return to the
control unit selection screen.
Concluding work - Scope 4
WARNING
Electrically moved side windows and rear spoiler
•
Danger of limbs being trapped or severed
•
Risk of damage to components
Do not reach into the danger area.
Keep third parties away from the danger area.
Do not move components or tools into the danger area.
Work Procedure: 1
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Establish bus idle for at least 15 minutes.
1.1
End operational readiness (switch off ignition).
1.2
Disconnect the PIWIS Tester diagnostic connector from the diagnostic socket.
1.3
Lock the vehicle using the driver's key and remove the driver's key from the proximity of the
vehicle (approx. 10 metres).
AfterSales
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Technical Information
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3
4
106/21 ENU
AMB5
9
1.4
Unlock the vehicle again after waiting for at least 15 minutes.
1.5
Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore
communication with the vehicle.
Reset PCM to factory settings.
Only necessary for 22kW OBC
2.1
Select the "Central computer" control unit in the control unit selection screen ('Overview'
menu) and open the "Maintenance/repairs" screen.
2.2
Select the "Reset to factory settings" function and follow the instructions on the screen.
Manually retract the rear spoiler, which extended automatically during programming.
3.1
Select the 'Rear spoiler' control unit in the control unit selection screen ('Overview' menu)
and press •F12“ ('Next') to confirm.
3.2
Once the rear spoiler control unit has been found and is displayed in the overview, select the
'Maintenance/repairs' menu.
3.3
Select the function ‘Teach rear spoiler’ and press •F12“ (‘Next’) to confirm.
3.4
Read the instructions and confirm by pressing •F12“ ('Next').
3.5
Meet the displayed conditions that must be checked manually and tick the relevant 'Status'
box.
3.6
Select the Teach rear spoiler function and press •F8“ ('Execute') to confirm.
3.7
Once the rear spoiler has been taught and retracted fully, select the 'Overview' menu to
return to the control unit selection screen.
Only relevant if the message "Tire pressure monitoring fault - Service necessary" is displayed:
Teach Tire Pressure Monitoring (TPM) system using the PIWIS Tester. Workshop Manual '443225
Teaching wheel electronics'
Information
In the menu-guided procedure, check the 'Teach wheel IDs' menu item after confirming with
•F12“ to make sure that the function 'Teach 2nd wheel IDs without driving' is selected.
Then, select the function '2nd wheel IDs unknown' and continue the procedure according to menu
guidance.
5
Read out and erase the fault memories of all control units.
5.1
Press •F7“ in the control unit selection screen ('Overview' menu) to call up the Additional
menu.
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5.2
Select the function “Read all fault memories
and erase if required” and press •F12“
('Next') to confirm your selection Erasing
fault memories.
The fault memories of the control units are
read out.
5.3
Once you have read out the fault memories,
check the fault memory entries.
Erasing fault memories
Information
If control units are found to have faults that
are not caused by control unit programming, these must first be found and corrected. This
work cannot be invoiced under the workshop campaign number.
5.4
Press •F8“ to delete fault memory entries.
5.5
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TSB/Document ID: No. 106-21-1
Replacement Service Bulletin Number:
MFR Communication Date: 2021-11-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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