NHTSA ID Number: 10203495
Manufacturer Communication Number: SPL-30-1541
TSB/Document Date: 2021-11-15
Summary
Introduction of new AMDS Laptop
ASTON MARTIN
CLIENT SERVICES
SERVICE POLICY LETTER
Reference number:
SPL-30-1541
Subject:
Introduction of new AMDS Laptop
Applicable to:
All Dealers
Distribute to:
Head of Business
After Sales Manager
Service Manager
Sales Manager
Issued: 30 September, 2021
Warranty Staff
Technician(s)
Parts Staff
Dear Colleagues,
This Service Policy letter is to inform you about the introduction of a new laptop for the Aston Martin Diagnostic System
(AMDS).
The CF20 and CF54 laptops will continue to function as normal and this change will only affect new AMDS laptop orders
placed after the 1st October 2021.
Panasonic Toughbook FZ55
The Panasonic Toughbook CF20 and CF54 laptops used for the AMDS system have now been discontinued.
These laptops will be replaced by the Panasonic Toughbook FZ55 which will now be used instead of the AMDS and
AMDS lite kits.
Panasonic Toughbook FZ55 Specifications
•
Intel Core I5-8365U Processor
•
8GB DDR4 RAM
•
256GB SSD
•
14” 1080p LCD touchscreen display
•
X2 Expansion slots
•
Up to 19 hours of battery life using the standard
battery
•
IP53 Dust and Water resistance
•
X2 USB 3.1 Type A / x1 USB 3.1 type C PD / Micro
SDXC memory Card / HDMI
•
Windows 10 Pro 64-bit
Note: The power supply used with the Toughbook CF20 and CF54 is still compatible with the Panasonic Toughbook
FZ55.
AMDS Laptop Activation Process
To activate the new AMDS laptop, refer to the separately published Aston Martin Diagnostic System (AMDS) 2.0 First
Start-Up Instructions.
30 September, 2021
Page 1 of 4
SERVICE POLICY LETTER
SPL-30-1541
Parts List
The Panasonic Toughbook FZ55 for your applicable country is shown in Table 1.
AML Full Kit
Header Part
Number
Description
Country Coverage
Discontinued
Type
New 2021 Type
43-28409
AMDS2 Diagnostic Tool AUSTRIA/GERMANY
Austria, Germany
CF20 W/EU4G
FZ55 - EU
43-28413
AMDS2 Diagnostic Tool ITALY
Italy
CF20 W/EU4G
FZ55 - EU
43-28414
AMDS2 Diagnostic Tool PORTUGAL
Portugal
CF20 W/EU4G
FZ55 - EU
43-28415
AMDS2 Diagnostic Tool SPAIN
Spain
CF20 W/EU4G
FZ55 - EU
43-28417
AMDS2 Diagnostic Tool UK
UK
CF20 W/EU4G
FZ55 - EU
43-28418
AMDS2 Diagnostic Tool BAHRAIN
Bahrain
CF20 No 4G
FZ55 - EU
43-28423
AMDS2 Diagnostic Tool RUSSIAN KB -UKRAINE
Ukraine
CF54 No 4G
FZ55 - EU
43-28426
AMDS2 Diagnostic Tool CF20ROW
Cambodia, Egypt, Lebanon, Laos,
Macao, Qatar, Hong Kong, Saudi
Arabia, Morocco, Thailand
CF20 No 4G
FZ55 - EU
43-28430
AMDS2 Diagnostic Tool BRAZIL
Brazil
CF54 No 4G
FZ55 - Non-EU
43-28431
AMDS2 Diagnostic Tool AUSTRALIA/ NEW
ZEALAND
Australia, New Zealand
CF20 No 4G
FZ55 - Non-EU
43-28441
AMDS2 Diagnostic Tool UAE
UAE
CF54 No 4G
FZ55 - EU
43-28412
AMDS2 Diagnostic Tool FRENCH EU
Belgium, France, Luxembourg,
Monaco
CF20 W/EU4G
FZ55 - EU
43-28411
AMDS2 Diagnostic Tool NORDIC
Denmark, Norway, Sweden
CF20 W/EU4G
FZ55 - EU
43-28416
AMDS2 Diagnostic Tool SWITZERLAND
Switzerland
CF20 W/EU4G
FZ55 - EU
43-28422
AMDS2 Diagnostic Tool RUSSIA ONLY
Russia
CF20 No 4G
FZ55 - EU
43-28421
AMDS2 Diagnostic Tool INDIA
India
CF20 No 4G
FZ55 - Non-EU
43-28420
AMDS2 Diagnostic Tool KUWAIT
Kuwait
CF20 No 4G
FZ55 - EU
43-28419
AMDS2 Diagnostic Tool TURKEY
Turkey
CF20 No 4G
FZ55 - EU
43-28425
AMDS2 Diagnostic Tool ISRAEL
Israel
CF20 No 4G
FZ55 - EU
43-28374
AMDS2 Diagnostic Tool OMAN
Oman
CF20 No 4G
FZ55 - EU
30 September, 2021
Page 2 of 4
SERVICE POLICY LETTER
SPL-30-1541
43-28373
AMDS2 Diagnostic Tool VIETNAM
Vietnam
CF20 No 4G
FZ55 - Non-EU
43-28424
AMDS2 Diagnostic Tool SOUTH AFRICA
South Africa
CF20 No 4G
FZ55 - EU
43-28432
AMDS2 Diagnostic Tool SINGAPORE
Singapore
CF20 No 4G
FZ55 - Non-EU
43-28433
AMDS2 Diagnostic Tool MALAYSIA
Malaysia
CF20 No 4G
FZ55 - Non-EU
43-28436
AMDS2 Diagnostic Tool CHINA
China
CF20 No 4G
FZ55 - Non-EU
43-28437
AMDS2 Diagnostic Tool JAPAN
Japan
CF20 No 4G
FZ55 - Non-EU
43-28429
AMDS2 Diagnostic Tool MEXICO
Mexico, Peru
CF20 No 4G
FZ55 - Non-EU
43-28427
AMDS2 Diagnostic Tool CA/US
Canada, USA
CF20 W/US4G
FZ55 - Non-EU
43-28440
AMDS2 Diagnostic Tool PAKISTAN
Pakistan
CF54 No 4G
FZ55 - Non-EU
43-28428
AMDS2 Diagnostic Tool CHILE
Chile
CF20 No 4G
FZ55 - Non-EU
43-28434
AMDS2 Diagnostic Tool INDONESIA
Indonesia
CF54 No 4G
FZ55 - Non-EU
43-28372
AMDS2 Diagnostic Tool AZERBAIJAN
Azerbaijan
CF54 No 4G
FZ55 - EU
43-28410
AMDS2 Diagnostic Tool GR/NL/PL
Greece, The Netherlands, Poland
CF20 W/EU4G
FZ55 - EU
43-28439
AMDS2 Diagnostic Tool JO/PH
Jordan, Philippines
CF54 No 4G
FZ55 - Non-EU
43-28438
AMDS2 Diagnostic Tool KOREA
Korea
CF54 No 4G
FZ55 - Non-EU
43-28435
AMDS2 Diagnostic Tool TAIWAN
Taiwan
CF54 No 4G
FZ55 - Non-EU
Table 1
30 September, 2021
Page 3 of 4
SERVICE POLICY LETTER
SPL-30-1541
Service Support and Warranty Agreement
The same comprehensive 5-Year Warranty and Service Support Contract is included with the new Panasonic Toughbook
FZ55 and will continue to be supported by Bosch help desk.
AMDS2 Hardware Support:
• Europe, Middle East & Africa: +49-6182959-422
• 00800-779779-60 (Toll Free)
tss-technical-support@bosch-automotive.com
• North America & Canada: +1 800 533 5338 Option 2 / [email protected]
• Brazil: 0800 424 9000 Option 2 / [email protected]
• South America: +52 (55) 2595 1630 Option 9 / [email protected]
• China: 400 000 5109 / TSS.service.solutions@cn.bosch.com
• Japan: +81 (0) 3 5485 4909 / apac.jp.tss@bosch.com
• Korea: +82 (10) 3754 8565 / hongyoung.choi@kr.bosch.com
• India: 1800 1081 081 / [email protected]
• +91 6364526968 (International)
• APAC: 1300 888 937 (Toll Free Australia)
• 0800 747 696 (Toll Free New Zealand)
• +61 3 9541 4850 (International)
The standard price for each Panasonic Toughbook FZ55, inclusive of Warranty, Service Support Contract and Delivery,
(but does not include UK VAT or local taxes) is available in the “Part Search” tab in Technical Hub.
If you have any questions about this Policy Letter, please contact Parts Operations.
Thank you for your continued support.
Yours faithfully
Andrew West
Director, Client Services.
30 September, 2021
Page 4 of 4
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TSB/Document ID: SPL-30-1541
Replacement Service Bulletin Number:
MFR Communication Date: 2021-09-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
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