Loading...

NHTSA ID Number: 10201161

Manufacturer Communication Number: 2062184/2

TSB/Document Date: 2021-09-08


Summary

Electronic Parking Brake (EPB) functionality issues. Customer statement / workshop findings: The following issues could be evident during PDI or found whilst in service - Electronic Parking Brake (EPB) found not operating to specification - EPB may not hold the car effectively - Parking brake components showing signs of wear - Parking brake warning light may also be evident within the DIP (See example shown in Figure 1). Measure: Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components: - Right and left hand (EPB) Actuators - Right and left hand rear brake shoes (EPB)


Technical product information
Topic
Market
area
Brand

Electronic Parking Brake (EPB) functionality issues
Russische Föderation (5RU),Australia E04 BentleyeBay logo rest Asia and Australia (6E04),China 796 VWeBay logo Import Comp. Ltd (Vico), Beijing
(6796),Germany E02 Bentley rest Europe (6E02),Japan E03 BentleyeBay logo Japan (6E03),Korea, (South) E08 Bentley South Korea
(6E08),United Arab Emirates E06 BentleyeBay logo Middle East and Africa (6E06),United Kingdom E01 BentleyeBay logo UK (6E01),United States
E05 BentleyeBay logo USA and rest America (6E05)
Bentley

Transaction
2062184/2
No.
Level
EH
Status
Approval
Release
date
Event memory entries
Diagnostic address
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics
0003 - Brake Electronics

Event memory entry
Fault type
C10BCF6: Left parking brake motor Engine speed implausible
C10BCF6: Left parking brake motor Engine speed implausible
C12E2F2: Right parking brake motor Engine speed implausible
C12E2F2: Right parking brake motor Engine speed implausible

Fault status
Intermittent
static
Intermittent
static

New customer code
Object of complaint

Complaint type

running gear -> brakes, brake control -> electronic parking brake (EPB)

functionality -> without function /
defect

information, navigation, communication, entertainment -> symbolic warning indicators -> parking
brake warning indicator

functionality -> activates

Vehicle data
New ContinentaleBay logo GT/GTC and New Flying Spur
Sales types
Type
3S3*
3S3*
3S3*
3S3*
3S4*
3S4*
3S4*
ZG2*
ZG2*

MY
2018
2019
2020
2021
2019
2020
2021
2020
2021

Brand Designation Engine code
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*
E
*

Documents
Document name
master.xml

Gearbox code
*
*
*
*
*
*
*
*
*

Final drive code
*
*
*
*
*
*
*
*
*

Position

Technical product information
Electronic Parking Brake (EPB) functionality issues

Transaction No.: 2062184/2

Customer statement / workshop findings
The following issues could be evident during PDI or found whilst in service

Electronic Parking Brake (EPB) found not operating to specification

EPB may not hold the car effectively

Parking brake components showing signs of wear

Parking brake warning light may also be evident within the DIP (See example shown in Figure 1)

Figure
1
NOTE: The following DTC’s may also be evident

C10E1F2: - 158720 - Parking brake motors Positions not plausible

C10BDF1: - 160768 - Right parking brake motor Upper travel limit exceeded

And/or

C10BCF1: - 161024 - Left parking brake motor Upper travel limit exceeded

Technical background
The issues described can be evident due to the car being driven in Transport mode with the EPB applied during the Transit process
Or
In some cases similar symptoms may be seen whilst in service

Production change
-

Measure
1) Carry out a full inspection of the (Electronic Parking Brake EPB) system including the following components:

Right and left hand (EPB) Actuators

Right and left hand rear brake shoes (EPB) – See example shown in Figure 2

Figure 2

Right and left hand rear brake discs – See example shown in Figure 3

Figure 3
IMPORTANT NOTE: Please attach photographs and details of any issues found to a new or the existing DISS query
No further work should be conducted unless authorisation is received from Product Support via the open DISS query

Warranty accounting instructions
VERY IMPORTANT: Any Damaged parts that are replaced during PDI (including discs if deemed necessary) MUST BE assigned
to Transit damage
Retailers MUST ensure that any parts and labour claims are made against Transit damage within 72 hours of receiving the
vehicle
Warranty type
- 110 or 910
Damage Service Number - 46 23
Damage Code
- 00 35
Time to remove and refit both rear wheels
Labour
Labour Operation Code 44 05 20 00
Time
10 TU
Time to remove and refit both (EPB) actuators
Labour
Labour Operation Code 46 85 20 50
Time
20 TU
Time to remove and refit both rear brake discs
Labour
Labour Operation Code 46 53 20 50
Time
140 TU
Time to remove and refit both rear brake shoes
Labour
Labour Operation Code 46 23 20 50
Time
20 TU

Parts information
Refer to the ETKA parts catalogue

1

SaleBestseller No. 1
Valvoline DOT 3 & 4 Synthetic Brake Fluid, 32 oz
  • Mixes well with conventional fluids
  • Low-moisture formula provides excellent vapor lock...
  • Ideal for hydraulic and disc brakes
Bestseller No. 2
Valvoline DOT 3 & 4 Synthetic Brake Fluid, 12 oz
  • Ideal for hydraulic and disc brakes
  • Mixes well with conventional fluids
  • Low-moisture formula provides excellent vapor lock...

If the PDF is very large, it may not load in the preview below.

Download PDF [227.95 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 2062184/2

Replacement Service Bulletin Number:

MFR Communication Date: 2021-08-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES, HYDRAULIC

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, TransmissioneBay logo, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU Coding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
  • 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
2026 BOSSCOMM IF745 Code Reader, Check Engine Scanner Diagnostic Tool with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/TransmissioneBay logo) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

This product presentation was made with AAWP plugin.

Share to...