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NHTSA ID Number: 10199287

Manufacturer Communication Number: B011321

TSB/Document Date: 2021-07-19


Summary

CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP . With the court's FINAL approval, BMWeBay logo of North America, LLC (BMWeBay logo NA) has entered a nationwide settlement with the plaintiffs in the following class action: Oliver, et al v. BMWeBay logo NA, et al


6/3/2021

01 13 21_CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP

SIB 01 13 21
CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE
COOLANT PUMP

2021-05-05

MODEL
Class Vehicles
E-Series
E88
E88
E90
E90
E92
E92

Model Years
2008, 2009 and 2010
2011, 2012 and 2013
2007, 2008, 2009 and 2010
2011
2007, 2008, 2009 and 2010
2008, 2009 and 2010

E92

2011, 2012 and 2013

E93
E93
E60

2007, 2008, 2009 and 2010
2011, 2012 and 2013
2008, 2009 and 2010
2011, 2012, 2013, 2014, 2015 and
2016
2008, 2009 and 2010
2010, 2011, 2012, 2013, 2014,
2015 and 2016
2013, 2014, 2015 and 2016
2014, 2015 and 2016
2012, 2013, 2014, 2015 and 2016
2014, 2015 and 2016
2012, 2013, 2014, 2015 and 2016
2014, 2015 and 2016
2011 and 2012
2013, 2014 and 2015
2013, 2014 and 2015
2013, 2014 and 2015
2011, 2012, 2013, 2014, 2015,
2016 and 2017
2015 and 2016
2016, 2017 and 2018
2007, 2008, 2009 and 2010
2011, 2012 and 2013
2008, 2009 and 2010
2011, 2012, 2013 and 2014
2015, 2016, 2017, 2018 and 2019
2011, 2012, 2013, 2014, 2015 and
2016
2009, 2010, 2011, 2012, 2013,
2014, 2015 and 2016

F10
E61
F07
F06
F06
F12
F12
F13
F13
F01, F02
F01, F02
F02
E84
F25
F26
F26
E70
E70
E71
E71
F16
E89
E89

Model Description
135i Convertible
135i Convertible
335i and 335xi Sedan
335i and 335xi Sedan
335i Coupe
335i xDrive Coupe
335is, 335i Coupe and xDrive
Coupe
335i Convertible
335is and 335i Convertible
535i Sedan and xDrive Sedan
535i Sedan, xDrive Sedan and
ActiveHybrid 5
535i xDrive Sports Wagon
535 Gran Turismo and xDrive Gran
Turismo
640i Gran Coupe
640i xDrive Gran Coupe
640i Convertible
640i xDrive Convertible
640i Coupe
640i xDrive Coupe
740i and 740Li Sedan
740i, 740Li and 740Li xDrive Sedan
ActiveHybrid 7
X1 xDrive35i

Motor
N54
N55
N54
N55
N54
N54

X3 xDrive35i

N55

X4 xDrive35i
X4 M40i
X5 xDrive30i
X5 xDrive35i
X6 xDrive35i
X6 xDrive35i
X6 sDrive 35i and xDrive35i

N55
N55
N52K
N55
N54
N55
N55

Z4 sDrive35is

N54T

Z4 sDrive35i

N54

N54T/N55
N54
N54T/N55
N54
N55
N54
N55
N55
N55
N55
N55
N55
N55
N54
N55
N55
N55

SITUATION
With the court’s FINAL approval, BMWeBay logo of North America, LLC (BMWeBay logo NA) has entered a nationwide settlement
with the plaintiffs in the following class action: Oliver, et al v. BMWeBay logo NA, et al
This Settlement is effective on and after Wednesday May 5, 2021
Eligible Class Vehicles

Copyright ©2021 BMWeBay logo of North America, Inc.
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6/3/2021

01 13 21_CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP

This bulletin applies to Class Members who are the current owners/lessees of Class Vehicles that have not
opted-out of this Settlement, therefore, accepting the corresponding Class Member benefit.
The eligible Class Vehicles have been updated with the following VIN-specific Vehicle Comment in the
DCSnet Warranty Vehicle Inquiry.
Please see SI B01 13 21 (DC 11 51 90 02 00): The current Class Member owner or lessee
and their Class Vehicle are eligible to receive the applicable Service Benefit that is
provided through the Electric Engine Coolant Pump (N54 N54T N55 Engine) Class Action
Settlement.
Non-Eligible Class Vehicles
Certain Class Members have opted out of this Settlement. Those Class Members are excluded and not
eligible for any of the corresponding Class benefits.
The non-eligible Class Vehicles have been updated with the following VIN-specific Vehicle Comment in the
DCSnet Warranty Vehicle Inquiry.
SI B01 13 21: The current owner/lessee of this Class Vehicle has opted-out of the Electric
Engine Coolant Pump (N54 N54T N55 Engine) Class Action Settlement. By asking to be
excluded, the owner/lessee of this vehicle is not eligible to receive any of the Settlements
Class benefits.
Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the Eligible Class
Vehicle opted-in Vehicle Comment above in the DCSnet Warranty Vehicle Inquiry.
Electric Engine Coolant Pump (N54, N54T,
N55 Engines).
(Item #1 Electric Water Pump and #2
Thermostat: E70 X5 xDrive35i N55
components shown)

Settlement Class Vehicles
US-specification MY 2007-2019 BMWeBay logo vehicles listed above that were purchased or leased, registered, and
operated in the United States, including the District of Columbia and Puerto Rico.
Settlement Class Members
Are persons or entities who:

1. Currently own or lease a Settlement Class Vehicle that was distributed for sale or lease in the United
States, and registered and operated in the United States including the District of Columbia and Puerto
Rico; or
Copyright ©2021 BMWeBay logo of North America, Inc.
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6/3/2021

01 13 21_CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP

2. Formerly owned or leased a Settlement Class Vehicle that was distributed for sale or lease in the
United States and registered and operated in the United States including the District of Columbia and
Puerto Rico.
Service (Repair) Benefit - Component-Specific Limited Warranty Extension

A. As of the Effective Date of the Settlement (On or after May 5, 2022):
Except for as specified in B, eligible Settlement Class Members may have a qualifying electrical
engine coolant pump on a Class Vehicle replaced up to the first 7 years/84,000 miles,
whichever occurs first.
B. Up to one (1) year after the Effective Date of the Settlement (From May 5, 2021 to May 4, 2022):
If a Settlement Class Member’s Class Vehicle with an original electric engine coolant pump or a BMWapproved replacement electric engine coolant pump that was installed at a BMWeBay logo Center, fails within one (1)
year from the Effective Date (regardless of the vehicle age or mileage) it will be replaced under this limited
warranty extension.

CAUSE
This Service Information Bulletin provides the information that supports the final Class Action Settlement’s
Service (Repair) Benefit for the Component Specific Limited Warranty Extension.

CORRECTION
For qualify electric water pump repairs, follow the instructions in the PROCEDURE section.

PROCEDURE
Note: This bulletin is notice of a limited warranty extension, there is no immediate repair required
unless the BMWeBay logo vehicle is currently experiencing this problem.
If an applicable vehicle listed above arrives with an engine malfunction indicator (MIL/Check Engine) warning
light on and/or the engine is overheating, performing a Vehicle Test and/or diagnose the cause of the engine
overheat.
Based the fault codes stored, the results of the corresponding test modules and/or other diagnosis, replace the
engine’s electric water pump when required (including engine thermostat if also necessary).
Note: Standalone replacement of the engine thermostat is not included under this extended limited
warranty.
Inquiries
The Claims Administrator will address questions related to the Reimbursement Benefits only.
Settlement Updates will also be posted to the settlement website
(www.ElectricCoolantPumpSettlement.com) as new information becomes available.

PARTS INFORMATION
Note: This bulletin is notice of a limited warranty extension, there is no immediate repair required
unless the BMWeBay logo vehicle is currently experiencing this problem.
The release of this bulletin should not require you to significantly increase your current inventory of the
corresponding replacement parts.

Copyright ©2021 BMWeBay logo of North America, Inc.
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6/3/2021

01 13 21_CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP

Only order these parts in the quantities needed to address those customers’ vehicles that have
confirmed failures.
Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the applicable
replacement part numbers.
Part Number
Refer to ETK
Refer to ETK
Refer to ETK
And, if necessary:
Refer to ETK
82 14 1 467 704

Description
Coolant pump, electric
ASA-Bolt
Hose clamp

Quantity
1
As applicable
As applicable

Thermostat
Antifreeze (1-gallon concentrate)

1
Sublet as needed

Only in conjunction with parts: When applicable, if ETK/EPC item identifies additional part(s)
that must also be replaced/installed in-conjunction with performing a covered repair, these required
additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.

WARRANTY INFORMATION
Class Member’s Class Vehicle’s electric engine coolant pumps (N54, N54T, N55) and thermostats (if damaged
due to a failure of the electric engine coolant pump) has the following component-specific limited warranty
extension:
B. Up to one (1) year after the Effective Date of the Settlement (Repair order/claim dates from May 5,
2021 to May 4, 2022)

Qualifying repairs are covered regardless of the vehicle’s time (age) or mileage
A. One (1) year after the Effective Date of the Settlement (Repair order/claim dates, on or after May 5,
2022)

Qualifying repairs are then covered up to the first 7 years/84,000 miles, whichever occurs first, as determined by the
original in-service date

This coverage above applies to eligible US-specification Class Members’ Class BMWeBay logo Model vehicles that are
registered, operated, and have their covered repair performed by an authorized BMWeBay logo center in the United
States (including Puerto Rico).
The existing limited warranty coverage for the whole vehicle and other components has not changed.
Qualifying Repairs – Claim Submission
Defect Code:

1151900200

Ex Fx N54 N54T N55 US Electric coolant pump

Applying the following guidelines, select and use the applicable flat rate labor operation(s) from the listing
below.
Plus work
Main
work

The vehicle is already in the workshop for another repair.
The vehicle arrives at your center for the issue and repair work covered under the terms
and conditions described in this bulletin (No other Main work will be performed/claimed
during this workshop visit).

Copyright ©2021 BMWeBay logo of North America, Inc.
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6/3/2021

01 13 21_CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP

Only one Main labor operation can be claimed per workshop repair visit (one or more claim submissions, if
applicable).
Labor Operation
11 51 000

Description
Removing/installing/replacing coolant pump (Main
work)

Labor Allowance
Refer to AIR

Or:
11 51 508

Removing/installing/replacing coolant pump (Plus
work)

Refer to AIR

Removing/installing/replacing coolant pump
(Associated work) (coolant already drain in conjunction
with performing another repair)

Refer to AIR

Or:
11 51 504
And, if also required:
Labor Operation
Inclusive Position

Description
Replacing coolant thermostat (Associated
work) (Included in 11 51 000,11 51 508,11 51 504)

Labor Allowance
N/A

And, as necessary:
With Diagnosis/Repair Work Procedures (with 11 51 508 or 11 51 504)
Labor Operation
00 00 006

Description
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

Labor Allowance
Refer to AIR

Or:
00 00 556

Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

Support voltage of the vehicle electrical system /
recharge vehicle electrical system battery

Refer to AIR

Performing vehicle diagnosis – test module

Work time (WT)

Troubleshooting in the electrical/electronic system

Work time (WT)

Diagnosis Worktime Flat Rate (See below)

2 FRU

And:
61 21 528
And, as applicable:
61 00 006*
And/or
61 00 009*
Or
00 58 000*

And in conjunction, if and as necessary:
Labor Operation
17 99 000

Description
Additional work related to coolant hoses, lines, and
pipes

Labor Allowance
Work time (WT)

And/or, if necessary
61 99 000

Additional work related to repairing wiring, pins and/or
connector to the water pump

Work time (WT)

Additional work related to repairing water pump
bolt/mechanical connections

Work time (WT)

And/or, if necessary
11 99 000
And/or:
With an External Leak (with 11 51 508 or 11 51 504)

Copyright ©2021 BMWeBay logo of North America, Inc.
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01 13 21_CLASS ACTION SETTLEMENT: N54/N54T/N55 ELECTRIC ENGINE COOLANT PUMP

Labor Operation
17 00 009

Description
Check the cooling system for watertightness with the
special tool (Main work)

Labor Allowance
Refer to AIR

Or:
17 00 509

Check the cooling system for watertightness with the
special tool (Plus work)

Refer to AIR

Refer to AIR for the corresponding flat rate unit (FRU) allowance.
Work time labor operation codes 61 00 006, 61 00 009, 00 58 000, 17 99 000, 61 99 000 and 11 99 000 are not
considered a Main labor operations.
*Based on which applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis
work time, job/repair work time, and for the RO/claim repair and work time explanation procedures.
796166
Bulk Materials
Sublet Code
4

See sublet
reimbursement
calculation below

Reimbursement for the repair-related bulk materials (Do not
use the BMWeBay logo part numbers for claim submission)

Sublet reimbursement calculation for claiming the applicable repair-related bulk material (BMWeBay logo part numbers) is
at the dealer net price amount for the quantities used plus your center’s handling.
BMWeBay logo Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace what
was drained with a 50/50 coolant/water solution.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section
Consequential Repair(s) (RO and Claim Comments Required)
When additional work and/or parts are required as a direct result of addressing the issue and/or performing the
repair outlined in this Service Information bulletin, claim this additional work/items under the defect code listed
above together with the corresponding labor operations listed in the AIR.
Please explain the reason for this consequential repair work (the why and the what) on the repair order and in
the claim comments section.

Supporting Materials
picture_as_pdf B011320 WP Oliver v BMW_CF_Notice (11_2020).pdf

Copyright ©2021 BMWeBay logo of North America, Inc.
6/6

Oliver Claims Administrator
c/o Rust Consulting - 7078
PO Box 13
Minneapolis, MN 55440-0013

F O R O F F I C I A L U S E O N LY

01

I MP O R TA N T L EG AL M ATERIAL S

*clmnt_idno*

UAA

Page 1 of 2

Claimant Identification Number:

United States District Court for the District of New Jersey
If you are a current or former owner or lessee of a model-year 2007 to 2019 BMWeBay logo
vehicles, you could get benefits from a class-action settlement.
A federal court has authorized this notice.
This is not a solicitation from a lawyer.
• A nationwide settlement has been reached in a class action lawsuit against BMWeBay logo
of North America, LLC, captioned Oliver, et al v. Bayerische Motoren Werke
Aktiengesellschaft, et al., Civil Action No. 2:17-cv-12979, involving the electric
engine coolant pump in certain model-year 2007 to 2019 BMWeBay logo vehicles.
• The Settlement provides an opportunity to be reimbursed for certain past
expenses.
• Your legal rights are affected whether you act or don’t act, so please read this
notice carefully.

12

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TSB/Document ID: B011321

Replacement Service Bulletin Number:

MFR Communication Date: 2021-05-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FUEL SYSTEM, GASOLINE

MFR Component System:

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