NHTSA ID Number: 10199104
Manufacturer Communication Number: 21-BD-003H
TSB/Document Date: 2021-07-09
Summary
This bulletin describes the procedure to replace the inside belt molding and attach pads to the side view mirror seal, side view mirror hole, and glass run on certain Palisade vehicles experiencing wind and/or whistling noise while driving.
GROUP
NUMBER
Body
Technical Service Bulletin
SUBJECT:
DATE
June, 2021
21-BD-003H
MODEL(S)
Palisade (LX2)
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
This TSB supersedes TSB# 19-BD-010H by updating the service procedure, parts information,
and warranty information.
Description: This bulletin describes the procedure to replace the inside belt molding and attach pads to
the side view mirror seal, side view mirror hole, and glass run on certain Palisade vehicles experiencing
wind and/or whistling noise while driving.
Applicable Vehicles: Certain 2020 – 2021MY Palisade (LX2) vehicles
Parts Information:
FIGURE
APPLICABLE
PRODUCTION DATE
PART NAME
PART NUMBER
Inside belt molding
82231-S8000FFF
Before 2/2/2020
Glass run pad
82532-S8000FFF
Before 12/23/2019
Glass run clip
82259-S1001FFF
Before 12/23/2019
Side view mirror base pad
87635-S8000FFF
Before 4/20/2020
Side view mirror hole pad
87635-S8100FFF
Before 9/28/2020
Note: Refer to the vehicle’s production date to determine which part(s) to replace. DO NOT replace the
part(s) if the vehicle’s production date is after date in the “Applicable Date” section.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
SUBJECT:
Warranty Information:
OP
TIME
CAUSAL PART
0.3M/H
82231-S8000FFF
GLASS RUN PAD
ATTACHMENT AND
FASTENER
REPLACEMENT
0.3M/H
82532-S8000FFF
OUTSIDE MIRROR PAD
ATTACHMENT
0.4M/H
87635-S8000FFF
OUTSIDE MIRROR
HOLE PAD
ATTACHMENT
0.5M/H
87635-S8100FFF
0.9M/H
82231-S8000FFF
MODEL OP CODE
OPERATION
87635F00 INBELT REPLACEMENT
87635F01
Palisade 87635F02
(LX2)
87635F03
INBELT, GLASS RUN
87635F04 PAD, OUTSIDE MIRROR
PAD/HOLE PAD
NATURE
CODE
CAUSE
CODE
Q55
ZZ2
Note: Normal warranty applies.
Service Procedure:
A. Inside Belt Molding Replacement
1.
Refer to the shop manual to remove the
front door trim.
Shop
Manual
Body
(Interior and
Exterior)
Front Door
Front Door
Trim
Repair
Procedures
NOTICE
This section only applies for
vehicles built before 2/2/2020.
2.
Remove and replace the inside belt molding
(A).
A
TSB #: 21-BD-003H
Page 2 of 7
SUBJECT:
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
SUBJECT:
B. Side View Mirror Base Pad Attachment
1.
Refer to the shop manual to remove the
side view mirror.
Shop
Manual
Body
(Interior and
Exterior)
Outside
Rear View
Mirror
Repair
Procedures
NOTICE
This section only applies for
vehicles built before 4/20/2020.
2.
Reinstall the side view mirror seal (B) and
remove any contamination.
B
3.
Attach the pad to the side view mirror seal.
NOTICE
The pad must not extend
beyond the edge of the side
view mirror seal.
4.
Cut away any part of the pad that extends
beyond the side view mirror seal.
TSB #: 21-BD-003H
Page 3 of 7
SUBJECT:
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
SUBJECT:
5.
Reinstall the side view mirror in the reverse
order of removal.
6.
Verify the pad is not visible after reinstalling
the side view mirror.
7.
Repeat steps 1-6 on the opposite side.
C. Side View Mirror Hole Pad Attachment
1.
Refer to the shop manual to remove the
side view mirror.
Shop
Manual
Body
(Interior and
Exterior)
Outside
Rear View
Mirror
Repair
Procedures
NOTICE
This section only applies for
vehicles built before 9/28/2020.
2.
Remove the side view mirror seal (B).
B
TSB #: 21-BD-003H
Page 4 of 7
SUBJECT:
SUBJECT:
3.
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
Place the foam pad (C) around the wiring
harness.
C
4.
Insert the foam pad through the wiring
harness hole (D).
D
5.
Reinstall the side view mirror in the reverse
order of removal.
6.
Repeat steps 1-5 on the opposite side.
TSB #: 21-BD-003H
Page 5 of 7
SUBJECT:
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
SUBJECT:
D. Glass Run Pad Attachment
1.
Remove the top corner of the front door
glass run (C).
NOTICE
This section only applies for
vehicles built before 12/23/2019.
NOTICE
Do not completely remove the
glass run.
2.
C
Attach the glass run pad (D) as shown in
the photos.
D
NOTICE
Attach the glass run pad directly
onto the existing pad.
Align the glass run pad to the
rear of the existing pad.
D
Rear of the existing
pad
TSB #: 21-BD-003H
Page 6 of 7
SUBJECT:
SUBJECT:
3.
WIND/WHISTLING NOISE FROM DOOR GLASS AREA
Replace the glass run clip (E).
E
4.
Reinstall all removed parts in reverse order
of removal.
5.
The service procedure is now complete.
TSB #: 21-BD-003H
Page 7 of 7
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TSB/Document ID: 21-BD-003H
Replacement Service Bulletin Number:
MFR Communication Date: 2021-06-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
MFR Component Subsystem:
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