NHTSA ID Number: 10199094
Manufacturer Communication Number: TERE-070821-004
TSB/Document Date: 2021-07-09
Summary
SA696 Contamination in Auxiliary Power Check valve: Informs service personnel that the check valve will not function if contaminated. The only time the check valve is needed is when auxiliary power option are used. If not checked as part of the daily pre-shift inspection the Auxiliary Power may not function when needed.
Terex Utilities
SERVICE ADVISORY
DATE:
6/22/2021
SA696
REVISED:
TO: Owners, Users, Dealers, Servicing entities, and Installers
MODELS AFFECTED:
SUBJECT:
Aerial Devices and Digger Derricks
Contamination in Auxiliary Power Check Valve
Issue:
Terex has become aware of Auxiliary Power circuits failing to operate properly. It has been determined
that a ½ inch steel bodied check valve, part number 49194, used in the circuit may not operate properly if
contaminated. This check valve is normally in the open position so contamination can collect and prevent
the poppet from closing properly. If not operating properly the Auxiliary Power pump will not work. An
Auxiliary Power system is an option that may be installed on any Terex Utilities model of aerial device or
digger derrick
.
Action:
Terex recommends users follow the instructions for the daily pre-shift inspection and operate all functions
including the Auxiliary Power. Troubleshoot the hydraulic circuit for the Auxiliary Power if it is not
functioning properly to determine the cause. If it is determined that the check valve is not operating
properly it should be disassembled, inspected for damage and/or contamination, cleaned of any
contamination, and reassembled. If there is damage to the internal components or after cleaning and
reassembly the check valve still does not operate properly; it should be replaced.
If contamination is found, the source of the contamination must be identified and corrected, and the
contamination removed from the hydraulic system. Proper maintenance is vital in preventing the
presence of contamination in the hydraulic system. Follow all instructions in the manuals for maintaining
the hydraulic system including when operating in dirty or dusty conditions as it may require more frequent
filter changes. If contamination is found or suspected in the check valve, verify the return line filter is not
in bypass. Replace with a new element and operate the machine at idle speed for 30 minutes to
thoroughly filter the oil. Operate all cylinders, including outriggers, and motors to flush any contamination
back to the filter. At the end of this operating period, the filter cartridge must be removed and discarded.
Install a new filter. If the oil is contaminated due to component failure, it may require more extensive
flushing of the lines by looping the hoses and repeat filtering while functioning each control in the system
to remove debris.
After troubleshooting the Auxiliary Power circuit and making any required corrections, verify operation by
following the operator’s instructions in the unit manuals.
Hydraulic systems require clean oil to function properly. There are several sources of contamination that
can cause issues, such as:
1. New machines and new oil may have debris in the system that will eventually work through a
machine and may lodge in areas.
Terex South Dakota, Inc.
3140 15th Ave SE
Watertown, SD 57201 USA
1-844-837-3948 • Fax 1-605-882-1842
2. Functions which are not operated may have contamination collect and eventually prevent proper
operation.
3. Dirt can be dragged in on cylinder rods as they extend and retract plus through the breather on
the hydraulic tank as the oil level changes and air enters the hydraulic tank.
4. Adding make up oil to the hydraulic tank.
5. Component and hose replacement.
Items 1 and 4 are affected by the oil added to units. New oil is not as clean as oil which has been
circulated and cleaned by the system filter.
Body
Poppet
Spring
Connector/
Adapter
Figure 1. Disassembled check valve
Terex and local industry standards (CSA and ANSI) require the purchaser of a Terex unit report to Terex
the model and serial number of each machine sold, as well as the name, address, and telephone number
of the new owner, within 60 days of the sale. Use the Owner Update Form in the manual to update the
owner status of any of your machines. Terex also asks the seller to provide the new owner information so
if you require additional copies of the Owner Update Form or have any questions, please contact TEREX
Utilities Warranty Department at 1-844-837-3948 or [email protected].
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TSB/Document ID: TERE-070821-004
Replacement Service Bulletin Number:
MFR Communication Date: 2021-06-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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