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NHTSA ID Number: 10198713

Manufacturer Communication Number: IK0800596

TSB/Document Date: 2021-07-02


Summary

SiriusXM Reception Issues with Film Antenna in Hi-Rise Sleeper


IK0800596 - SiriusXM Reception Issues with Film Antenna in Hi-Rise Sleeper

Page 1 of 4

Countries:

CANADA, UNITED STATES Document ID: IK0800596

Availability:

ISIS, FleetISIS, IsSIR

Revision:

0

Major System:

ELECTRICAL SYSTEM

Created:

6/10/2021

Current Language: English

Last Modified: 6/15/2021

Other Languages: NONE

Author:

Viewed:

Charles Schroeder

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Title : SiriusXM Reception Issues with Film Antenna in Hi-Rise Sleeper
Applies To : Hi-Rise Sleeper with Film Antenna and SiriusXM Radio

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
06/15/2021 - Initial Article Release.

DESCRIPTION
Hi-Rise Sleepers equipped with a film antenna 4136172C1 and SiriusXM satellite radio may experience poor reception in the northern regions
of North America. The reception may be worst when traveling north or east. The trailer can cause a shadowing affect, blocking proper
reception for the antenna. Using a stand-alone Satellite Digital Audio Radio Service (SDARS) antenna can improve satellite radio reception.
Figure 1 - Cab Configurations

This configuration may experience reception issues with
satellite radio

This configuration is not impacted and does not experience
satellite radio reception issues with the film antenna. Film
antenna is mounted higher due to cab type.

SYMPTOMS
Diagnostic Trouble Codes & Dashboard Indicator Lights:

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IK0800596 - SiriusXM Reception Issues with Film Antenna in Hi-Rise Sleeper

DTC/Light

Page 2 of 4

Description

No Faults or Warning Lights

Customer Observations or Concerns:
• Poor or No Reception for SiriusXM satellite radio

SPECIAL TOOLS / SOFTWARE
Tool Description

Tool Number

Comments

Instructions

Not Applicable

SERVICE PARTS INFORMATION
Kit Description

Part Number

Quantity Required

ANTENNA, CAB MOUNTING, SDARS

4087774C1

1

Notes

Procure Locally

Industrial Strength 2 sided tape or Velcro

DIAGNOSTIC STEPS
Step Action

Decision

Yes: Continue to repair steps
DIAGNOSTIC:
Review the complaint, radio type and vehicle configuration.
Example feature of satellite radio:
08RPU - AM/FM/WB/SiriusXM/Clock/Bluetooth/USB Input/Auxiliary Input
#1

Example features of Hi-Rise Sleeper:
16AUM - CAB Conventional, Hi-Rise Sleeper Cab; 56” Seat to Inside Back
of Cab, with 37” Wide Bunk
16AUN - CAB Conventional, Hi-Rise Sleeper Cab; 73” Seat to Inside Back
of Cab, with 42” Wide Lower Bunk

No: Review complaint and follow troubleshooting for radio

Is the vehicle a Hi-Rise Sleeper experiencing satellite radio reception
issues in northern North America?

Figure 2 - SiriusXM Coverage Map and Impacted Region

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IK0800596 - SiriusXM Reception Issues with Film Antenna in Hi-Rise Sleeper

Page 3 of 4

REPAIR STEP(S)
Install a puck style antenna in the hi-rise sleeper for satellite radio reception. The film antenna will remain for all other functions except
satellite radio.
PROCEDURE:
1. Follow 0000885380 - 2017-2020 InternationaleBay logo LT / RH and LoneStar Technician Manual (Service and Diagnostic) to remove headliner
to gain access to the film antenna and connectors.
2. Unplug the yellow "curry" colored connector from the film antenna. This is the antenna for the satellite radio.
3. Plug the puck style antenna into the antenna cable.
4. Using industrial strength two-sided tape or Velcro, adhere the puck style antenna to the roof. Refer to Figure 3 and Figure 4.
◦ Place the puck style antenna on the right (passenger) side of the vehicle, as far forward as you can without pulling on the harness
cable. Verify the headliner can be re-installed without interference at that location.
5. Re-install the headliner
Figure 3 - Suggested Placement of Puck Style Antenna

Figure 4 - Example of Puck Style Antenna Installed

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IK0800596 - SiriusXM Reception Issues with Film Antenna in Hi-Rise Sleeper

Page 4 of 4

WARRANTY INFORMATION
Warranty Claim Coding:
Refer to the Warranty Coding Manual for Group and Noun Codes.
Standard Repair Time(s):
Refer to the SRT Manual for Repair Times

OTHER RESOURCES
Master Service Information Site
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Copyright © 2021 NavistareBay logo, Inc.

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TSB/Document ID: IK0800596

Replacement Service Bulletin Number:

MFR Communication Date: 2021-06-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

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