NHTSA ID Number: 10198489
Manufacturer Communication Number: MAS002636
TSB/Document Date: 2021-06-28
Summary
Service Campaign # 421 for Levante with incorrect amount of Refrigerant Gas.
Aftersales TSO – Service Campaign
MAS002636
(MSC 21-06)
From: Aftersales – TSO
To: Maserati
Dealership Network
Auburn Hills, MI | May 12, 2021
Service Campaign # 421
Levante M161 - MY20-21 - Incorrect amount of Refrigerant Gas
Maserati Levante MY20 and MY21 in the attached list (and in ModisCS+) are involved in a Service
Campaign to correct the amount of refrigerant gas in the HVAC system.
This update is needed to correct the amount of refrigerant gas in the A/C system to ensure that the
climate control operates correctly and efficiently.
Note: This campaign is not related to any faults in the circuit (such as leaks), but because there’s the
possibility that an incorrect amount of gas was installed into the system during vehicle production. The
amount may be higher or lower than the correct value.
Procedures:
1. Check in ModisCs+ to see if the vehicle is involved in this campaign and whether or not it has
been previously performed.
2. Connect the refrigerant gas recycling equipment* following procedure 08.40.000
DRAINING/FILLING THE A.C. SYSTEM
published in the Tech DOC Workshop Manual.
*The steps specified in this procedure can be performed with various types of equipment and therefore
using different operating methods. Refer to the “technical use and maintenance manual” for the
equipment model being used.
3. Evacuate the system completely.(Make note of the amount removed)
4. Check in the Campaign 420 – VIN List.xls file published in MODIS CS+ and attached to this
Bulletin for the following:
Check the Gas Type in Column M – GAS TYPE.
Check the correct amount to fill the system to in Column N - Project DATA.
Only the missing amount of gas will be reimbursed under warranty (DELTA (gr) Column).
The project data related to the correct amount
of gas is given in Column N
5. Refill the air conditioning system with the correct amount of gas.
6. The Campaign is complete.
Spare Parts Required
In cases identified as Higher Amount (Column P - DEFECT), the amount of gas in the circuit is
higher than specified in the project data. Therefore, recover all of the gas and do not request
a reimbursement under warranty for the refrigerant.
In the cases identified as Lower Amount (Column P - DEFECT), reimbursement can only be
requested for the amount of gas specified in Column Q (DELTA (gr)).
The reimbursement for this amount must be managed in Sublet, using the values in the Table
for Europe to calculate the total value.
Gas Type 1234yf
1234yf
R134a
Reimbursement 10g
1,20€*
0,70€*
Example: Reimbursement for 60 gr = 6 x 1.20€ = 7,2€
*IMPORTANT NOTE: In some markets, the purchase price of refrigerant gas could be significantly higher
than the above table values.
To request a refund higher than the values indicated in this bulletin, it will be necessary to attach a copy of
the local Gas purchase invoice to the claim.
In the cases identified as Missing DATA (Column P - DEFECT), the readings on the draining
and filling of the recycling machine must be attached to the claim.
The reimbursement for this amount must be managed in Sublet, using the values in the Table
to calculate the total value.
Warranty Information
Complete the warranty claim as follows:
Description
Campaign Number
Warranty Code
Fault Code
Component Code
Labor Operation Code
Spare Part
Code
421
23
063
8.40.000
8.40.000.A (0.2)
Sublet
If you have any questions, contact your Regional Aftersales Manager (RAM) or the Technical Support
Helpdesk.
© 2021 Maserati North America, Inc.
Aftersales
www.maseratiusa.com
All rights reserved. Reproduction or translation
in whole or in part is not permitted without
authorization from the publisher. Printed in USA
USA
B - Market
H - Model
I - Complete VIN
J - VIN
M - GAS TYPE
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Levante MY21
Levante MY21
Levante MY21
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Levante MY21
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Levante MY21
Levante MY21
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ZN661XUA0MX364756
ZN661XUA0MX366068
ZN661XUA0MX366085
ZN661XUA0MX369276
ZN661XUA0MX369455
ZN661XUA0MX369469
ZN661XUA0MX369472
ZN661XUA0MX370752
ZN661XUA0MX370766
ZN661XUA0MX370783
ZN661XUA0MX370797
ZN661XUA0MX370847
ZN661XUA0MX370850
ZN661XUA0MX370864
ZN661XUA0MX370914
ZN661XUA0MX370928
ZN661XUA0MX372050
ZN661XUA0MX372078
ZN661XUA0MX372081
ZN661XUA0MX372114
ZN661XUA0MX372131
ZN661XUA0MX372145
ZN661XUA0MX372159
ZN661XUA0MX372176
ZN661XUA0MX372212
ZN661XUA0MX372243
ZN661XUA0MX372288
ZN661XUA0MX372291
ZN661XUA0MX372307
ZN661XUA0MX372498
ZN661XUA0MX372517
ZN661XUA0MX372520
ZN661XUA0MX372758
ZN661XUA1MX365513
ZN661XUA1MX365589
ZN661XUA1MX365849
ZN661XUA1MX366175
ZN661XUA1MX369349
ZN661XUA1MX369352
ZN661XUA1MX369366
ZN661XUA1MX369478
ZN661XUA1MX370744
ZN661XUA1MX370758
ZN661XUA1MX370761
ZN661XUA1MX370792
ZN661XUA1MX370808
ZN661XUA1MX370811
ZN661XUA1MX370839
ZN661XUA1MX370842
ZN661XUA1MX372039
ZN661XUA1MX372073
ZN661XUA1MX372106
ZN661XUA1MX372123
ZN661XUA1MX372154
ZN661XUA1MX372171
ZN661XUA1MX372185
ZN661XUA1MX372199
ZN661XUA1MX372204
ZN661XUA1MX372283
ZN661XUA1MX372297
ZN661XUA1MX372302
ZN661XUA1MX372719
ZN661XUA1MX372722
ZN661XUA1MX372753
ZN661XUA1MX372932
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ZN661XUA1MX372977
ZN661XUA1MX372980
ZN661XUA2MX365522
ZN661XUA2MX365844
ZN661XUA2MX366069
ZN661XUA2MX366086
ZN661XUA2MX369389
ZN661XUA2MX369442
ZN661XUA2MX369456
ZN661XUA2MX369473
ZN661XUA2MX370767
ZN661XUA2MX370865
ZN661XUA2MX370879
ZN661XUA2MX370915
ZN661XUA2MX372048
364756
366068
366085
369276
369455
369469
369472
370752
370766
370783
370797
370847
370850
370864
370914
370928
372050
372078
372081
372114
372131
372145
372159
372176
372212
372243
372288
372291
372307
372498
372517
372520
372758
365513
365589
365849
366175
369349
369352
369366
369478
370744
370758
370761
370792
370808
370811
370839
370842
372039
372073
372106
372123
372154
372171
372185
372199
372204
372283
372297
372302
372719
372722
372753
372932
372946
372977
372980
365522
365844
366069
366086
369389
369442
369456
369473
370767
370865
370879
370915
372048
1234yf
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N - Project
O - In Car
Data (gr) Quantity (gr)
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
620.0
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TSB/Document ID: MAS002636
Replacement Service Bulletin Number:
MFR Communication Date: 2021-05-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
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