Loading...

NHTSA ID Number: 10198312

Manufacturer Communication Number: CMI-052721-A

TSB/Document Date: 2021-06-28


Summary

This is a representative communication between the CumminseBay logo producing plant to affected vehicle manufacturers regarding the potential issue with a misassembled cam idler shaft. The engine plant pursued corrective action to inspect and resolve the affected engines at the OEM facitilies.


From:
To:
Cc:
Subject:
Date:
Attachments:

ISX15eBay logo/X15eBay logo Cam Idler Shaft Miss-assembly
Thursday, May 27, 2021 12:53:34 PM
Screening-repair proc thru cyl head w valve cover rmvd.ppt.pptx

,
Hope things are well.
I am reaching out to request permission to have our CumminseBay logo Technicians screen
JEP engines for a suspect idler shaft miss-assembly on the engine.
Please refer to the attached 1-page summary for details on the issue.
Also included is the OEM inspection process for CumminseBay logo techs.
CumminseBay logo JEP has already began containment for this issue.
We have started screening engines in-house for miss-assembled cam idler shaft.
The Screening process will involve checking cam idler assembly for conformance.
Suspect miss-assembled cam idler shafts can be repaired by the CumminseBay logo tech.
Please advise and with your permission we can let the CumminseBay logo tech know and begin
screening immediately.
We will be sending the list of suspect Engines and Chassis numbers to our On-site
mechanics and work with them on getting Engines screened.
Here’s a breakdown on suspect ESN shipped by NavistareBay logo Escobedo facilities
80340081
80340518
80340519
80340520
80341327
80341328
80341329
80341330
80341331
80341332
80341333
80341334
80341336
80341337
80341338
80341339
80341320

JEP Customer Quality Manager

CumminseBay logo
Jamestown Engine Plant
4720 Baker St. Ext, Lakewood, NY 14750

ISX15eBay logo/X15eBay logo
Cam Idler
Shaft Missassembly
May 27, 2021

ISX15eBay logo/X15eBay logo Cam Idler Shaft Miss-assembly

Update Date: 4/13/21

Issue: JEP has found ISX15eBay logo/X15eBay logo Cam Idler Shaft Miss-assembled.
JEP Build Range Focus: May 21, 2021 – May 24, 2021
Suspected ESN Count: – 34 Engines. Impacts ISX15eBay logo/X15eBay logo engine families.
Assignable Cause: Operator error.
Customer Experience: Potential for premature failure of cam idler bushing and/or gear train failure.
Short Term Actions Complete:
 JEP containment – 100% screening and repair on in house engines.
 Clean Point Date: May 25, 2021 ; ESN 1st ISX/X15eBay logo 80340856
Next Steps:
 Initiate screening and repair activity at OEMs – May 27, 2021
 Recommend OEM to hold suspect ESN list until screening is completed.
1. Suspect engines to be repaired by onsite techs.
2. ESNs without suspect miss-assembled cam idler shaft are good to ship.
 OEM to communicate number of units that have shipped.
 CMI to evaluate next steps on any potential field action.

CumminseBay logo Confidential

2

ISX15eBay logo/X15eBay logo Cam
Idler Shaft Missassembly
screening
(through cylinder head)
(CAD photos provided by
Ref. EQR JEP-PIC-2021-00522
5/26/2021
CumminseBay logo Confidential

)

Background on Issue
 Suspect engines with cam idler gear potentially
miss-assembled.
 There were two potential types of missassembly:
• Idler shaft installed upside down
• Idler shaft clocked in the wrong direction
 These miss-assembly scenarios affect the oil
feed to the bushing and/or gear mesh and can
result in premature gear bushing and/or
geartrain failure.

4

Original Screening Process
 Gear cover was removed, and hole was checked to make sure it lines up thru the retainer plate, idler shaft, all the way
to the cylinder head oil feed hole

Examples of properly assembled

Examples of mis-assembled

5

Less intrusive screening Process Background
 It was discovered that, rather than having to remove
the gear cover and other options installed on or near
the gear cover, this defect can be screened by simply
removing the valve cover instead.
 See CAD section view of the cam idler gear subassembly shown to the right:

Cam Idler plate

Retainer
plate

 In a properly assembled sub-assembly, a hole should
line up from the cylinder head oil feed hole thru to
the inside of the gear cover (shown by the red arrow).
Cylinder head
Cam Idler
Shaft

6

Less intrusive screening Process Background

Hole will only go to
this point if missassembled

 In a miss-assembled cam idler gear subassembly, the hole will be blocked off at
the cam idler plate that goes between
the cylinder head and the gear housing.
 It was found that a rod could be inserted
through the cylinder head feedhole to
confirm if the exit of the oil feed hole was
blocked off by the miss-assembled idler
shaft.

7

Screening process through cylinder head:
 Step 1: Remove valve cover following normal QSOL procedures.
 Step 2: Obtain a small diameter, semi flexible rod or similar that is at least 200 mm long.
 Step 3: Make a mark on the rod where the edge of the mark ends at 80mm.
Make edge of mark 80 mm from end of rod

8

Screening process through cylinder head:
 Step 4: Insert rod as far as possible through the
cam idler oil feed thru hole in the cylinder head
(near the front, left corner of the cylinder head in
front of the #1 HPC casting feature).
 Step 5:

Use Cylinder head
inside casting surface
as a rough datum to
check whether mark on
rod is visible.

• Pass: If mark on rod cannot be seen
(meaning that rod was able to be inserted
at least 80 mm past the cylinder head cast
surface before it stops).
• Fail: If mark on rod can seen (meaning
rod cannot be inserted more than 80 mm
past the cylinder head cast surface).
 See Appendix for more section photos
illustrating how this screening process can
detect miss-assembled idler shafts.
9

Repair of Misassembled Cam Idler gear
 Remove gear cover and options per Quick Serve procedure 175-001-003-tr
 Remove cam idler gear retainer, cam idler gear and cam idler plate.
 Reorientate the cam idler plate and gear so that oil hole is visible, reinstall and secure
with cap screws per Quick Serve procedure 175-001-003-tr

10

11
11

Rod should only insert ~31.5
mm from the inside cyl. Head
cast surface if cam idler gear
shaft is miss-assembled.

12

It takes ~77.6 mm to get from
the inside cast surface to the
outside face of the gear
retainer.

13

The rod should insert ~110mm
on a properly assembled cam
idler shaft because the rod will
be able to go all the way to the
inside of the gear cover.

14

1

Bestseller No. 1
Castrol GTX Full Synthetic 0W-20 Motor Oil, 5 Quarts
  • 6X better wear protection on critical engine parts than...
  • 1.3X better sludge protection than industry standards*
  • 3X Stronger against viscosity breakdown than leading full...
  • Protection for 10,000 miles between oil changes
  • Meets or exceeds the following specifications: API SP/SN...
SaleBestseller No. 2
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
27,853 Reviews
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [6.60 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: CMI-052721-A

Replacement Service Bulletin Number:

MFR Communication Date: 2021-05-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABSeBay logo, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABSeBay logo Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABSeBay logo Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABSeBay logo/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABSeBay logo/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABSeBay logo Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...