NHTSA ID Number: 10197411
Manufacturer Communication Number: F10 Tehnical Sup
TSB/Document Date: 2021-06-14
Summary
Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)
Technical Support Guide
Gen 2.0 & 2.1
Micro SD Navigation (AVN)
Display Audio (DA)
AVN (with Navigation)
Display Audio (without Navigation)
October, 2015
1
Technical Support Guide
Gen 2.0 & 2.1 Micro SD Navigation (AVN)
Gen 2.0 & 2.1 Display Audio (DA)
2
Contents
1. Introduction of Gen 2.0 & 2.1 Audio/Navigation System
- System Types ...........................................................................
- Part Number Information -.--------------...
- Summary of Features--- ---------..----- Main Screens (AVN/Display Audio) .....----------.
- APPS Function .-..----...-------------...
- INFO Function -.-...----...------------..
- Navigation Function ...------------..----- Audio/Visual Functions -.---------.------..
4
5-7
8
9-10
11-12
13
14
15-20
2. Troubleshooting
- System Diagram (AVN/Display Audio) ----------..
- Connections and Pins --.-...-------------.
- On-Board Diagnostic Mode .----------.---...
- No power, No sound (All modes) with Internal & External Amp.
- No sound (AM/FM)/Volume fades up and down (AM/FM/HD) .
- No sound (SAT), (CD), (USB), (AUX), (iPod) ...--.---.
- CD skip, CD won’t play correctly ------..---...--.
- Sound is poor or noisy, No illumination ------..---.
- No Map is displayed (NAV UNIT ONLY) -......--..----.
- Poor or no response from touch screen ..-----.-..--.
- Current GPS position does not move ---.------.-.
- Bluetooth does not work ----------------.
- Rear View Camera won’t display (NAV/Non NAV) -----.
- STARLINK ----------------------.
- Mirrorlink ----------------------- aha Radio ---.--- ---------------- Pandora Radio --------------------..
- DCM / Siri
--------------------..
22-23
24-27
28-30
31-33
34-35
36-40
41-42
43-44
45
46
47
48
49-50
51-53
54
55-72
73-84
85-88
3. Frequently Asked Questions (FAQ)
- Navigation ----------------------.
- Bluetooth Hands-free -------------.----.
- Audio/Visual --..--------------..----.
- APPS, INFO, Voice Recognition and Others .-------.
-STARLINK----------------------..
89-90
91-92
93-96
97-101
102-118
4. Glossary
- [A] - [S] -------------------.----. 119-120
- [U] - [number]
------------------. 121
3
1. Introduction of Audio/Navigation System
System Types
(1) AVN (with Navigation)
Micro SD card
(Map data only)
(2) Display Audio (without Navigation)
4
1. Introduction of Audio/Navigation System
Part Number Information
(1) AVN (with Navigation)
Coun
try
Gen
2.0
USA
Vehicle
Subaru
Part No.
Face ID
Navi Map
2015 Legacy
micro SD
2015 Outback
micro SD
2015 Impreza
2015 Crosstrek XV
micro SD
2016 WRX
micro SD
86271SG680
micro SD
86271SG660
micro SD
86271AL69A
micro SD
2016 Forester
2016 Legacy
Canada
External
AMP
Built-in
AMP
No
Built-in
AMP
No
External
AMP
External
AMP
Built-in
AMP
External
AMP
Built-in
AMP
Built-in
AMP
Built-in
AMP
No
Yes
Yes
86271AL68A
micro SD
2016 Impreza
86271FJ650
micro SD
2016 Crosstrek XV
86271FJ670
micro SD
2015 Legacy
2015 Outback
86271AL67A
FB674CS
micro SD
External
AMP
No
2015 Impreza
2015 Crosstrek XV
86271FJ730
FM734CS
micro SD
Built-in
AMP
No
2016 WRX
86271VA730
FV731CS
micro SD
86271SG780
FF787CS
micro SD
2016 Forester
2.1
DCM Connec on
2016 Outback
2.1
2.0
External
AMP
External
AMP
Built-in
AMP
Yes
No
No
No
86271SG760
FF767CS
micro SD
2016 Legacy
2016 Outback
86271AL65A
FB655CS
micro SD
External
AMP
No
2016 Impreza
2016 Crosstrek XV
86271FJ750
FM755CH
micro SD
Built-in
AMP
No
5
1. Introduction of Audio/Navigation System
Part Number Information
(1) AVN (with Navigation)
Map Micro SD Card Part Number
Vehicle
2015 Legacy
2015 Outback
Subaru Part No.
86283AL66A
2015 Impreza
2015 XV Crosstrek
2016 WRX
Map Version
2013 Q3
86283FJ630
2016 Forester
2016 Legacy
2016 Outback
2016 Impreza
2016 XV Crosstrek
86283AL68A
2014 Q3
86283FJ650
2014 Q3
The latest Map Micro SD Card is available at SOP.
6
1. Introduction of Gen II Audio/Navigation System
Part Number Information
(2) Display Audio (without Navigation)
Coun
try
Gen
2.0
DCM Connec on
No
External
AMP
Built-in AMP
86201FJ660
Built-in AMP
No
86201VA650
FV651UM
86201SG680
86201SG660
2016 Legacy
86201AL69A
2016 Outback
86201AL68A
86201FJ680
External
AMP
External
AMP
Built-in AMP
External
AMP
Built-in AMP
Built-in AMP
86201FJ700
Built-in AMP
No
2015 Legacy
2015 Outback
86201AL67A
FB674UM
Built-in AMP
No
2015 Impreza
2015 Crosstrek XV
86201FJ760
FM764CM
Built-in AMP
No
2016 Legacy
2016 Outback
86201AL65A
FB655CM
External
AMP
No
Vehicle
Subaru Part No.
Face ID
2015 Legacy
86201AL66A
2015 Outback
86201AL64A
2015 Impreza
2015 Crosstrek XV
2016 WRX
USA
2016 Forester
2.1
2016 Impreza
2016 Crosstrek XV
Canada
2.0
2.1
7
No
Yes
Yes
Yes
1. Introduction of Gen II Audio/Navigation System
Summary of Features
Features
AVN (with Navi)
Display Audio (w/o Navi)
TFT Size (resolution)
7-inch WVGA (800x480)
7-inch WVGA (800x480)
Touch Panel
Electro-Static Type
Electro-Static Type
Screen Design
Customized
Customized
Vehicle Settings
Customized
Customized
AM/FM (RBDS)
Yes
Yes
HD Radio
*Yes
*Yes
Sirius XM
Yes
Yes
DVD
N/A
N/A
CD
Yes (single CD)
Yes (single CD)
AUX
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TSB/Document ID: F10 Tehnical Sup
Replacement Service Bulletin Number:
MFR Communication Date: 2015-10-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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