Classification:

Reference:

EL21-008

Date:

NTB21-041

May 21, 2021

2021 ROGUE PLATINUM;
FALSE “ENGINE OIL SERVICE DUE NOW” MESSAGE
APPLIED VEHICLE:

2021 Rogue (T33) - Platinum

APPLIED VIN:

All Kyushu built before JN8AT****MW308508

APPLIED DATE:

All Kyushu built before January 18, 2021

NOTE: This bulletin does not apply to Smyrna built 2021 Rogue (11th character of VIN C).

IF YOU CONFIRM
The “Engine Oil Service Due Now” message is displayed on the combination meter when
service is not yet required,

AND
There are no related DTCs stored.

ACTION
1. Confirm the current combination meter part number.
2. Reprogram the combination meter, if applicable.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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SERVICE PROCEDURE

IMPORTANT: Before starting, make sure:


ASIST on the CONSULT PC has been synchronized (updated) to the current date.



All C-III plus software updates (if any) have been installed.



Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle battery voltage drops below 12.0V or rises above 15.5V
during reprogramming, the combination meter may be damaged.



Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the combination meter may be
damaged.



Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the combination meter may be damaged.



Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the VI. If Bluetooth® signal waves are
within range of the CONSULT PC or VI during reprogramming, reprogramming
may be interrupted and the combination meter may be damaged.

1.

Connect a battery maintainer/smart charger to the vehicle.

2.

Turn ON the ignition and the hazard warning lights.

3.

Connect the VI to the vehicle.

4.

Start C-III plus.

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NTB21-041

5.

Wait for the VI to be recognized.


6.

The serial number will display when the VI is recognized.

Select Diagnosis (One System).

The VI is
recognized

Figure 1

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NTB21-041

7.

Select METER/M&A.

14.7V

Figure 2

8.

Select ECU Identification.

14.7V

Figure 3

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NTB21-041

9.

Confirm the current ECU PART NUMBER and write it on the repair order.

14.7V

XXXXXXXXX

Figure 4



If it matches one of the part numbers in Table 1, continue to step 10 on page 6.
If it does not match one of the part numbers in Table 1, this bulletin does not
apply.

Table 1
MODEL

YEAR

CURRENT ECU PART NUMBER: 24809-

Rogue

2021

6RF0A, 6RR1A

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NTB21-041

10.

Select YES.

14.7V

Figure 5

11.

Select Re/programming, Configuration.

14.7V

Figure 6

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NTB21-041

12.

Check the box to confirm the precaution instructions have been read, and then select
Next.

14.7V

Figure 7
13.

Select the correct Vehicle Name and Model Year.

14.7V

Figure 8

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NTB21-041

14.

Verify the correct VIN is populated.

15.

Select Confirm.

14.7V

XXXXXXXXXXXXXXXXX

Figure 9
16.

Select Confirm.

XXXXXXXXXXXXXXXXX

Figure 10

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NTB21-041

17.

Select METER/M&A.

14.7V

Figure 11
18.

Select Reprogramming.

14.7V

Figure 12

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NTB21-041

19.

Find the ECU Part Number and write it on the repair order, and then select Save.
NOTE: This is the current Part Number (P/N).

14.7V

XXXXXXXXXXXXXXXXX

XXXXXXXXXX

XXXXXXXXXXXXXXXXX
XXXXXXXXXX

Figure 13
20.

Check the box to confirm the precaution instructions have been read, and then select
Next.
NOTE: Use the arrows (if needed) to view and read all of the precautions.

14.7V

Figure 14
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NTB21-041

21.

Find and select the Current Part Number that matches what was written down in
step 19 on page 10, and then select Next.

14.7V

XXXXXXXXXX
XXXXXXXXXX

XXXXX XXX

XXXXXXXXXX

XXXX XXX

XXXXXXXXXX

Figure 15
22.

Review the data on the screen and select Next.

14.7V

XXXXXXXXXX
XXXXXXXXXX

XXXXXXXXXXXXXXXXX

Figure 16

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NTB21-041

23.

Follow the on-screen instructions, and then select Next.

Figure 17

24.

Confirm the battery voltage is within acceptable limits, and then select Start.

14.7V

Figure 18

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NTB21-041

25.

Allow Transfer Data to complete.

14.7V

XXXmin

Figure 19

26.

Once the update completes, select Next.

14.7V

Figure 20

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NTB21-041

27.

Erase All DTCs.


Follow the on-screen instructions as shown in Figure 21 and Figure 22.

14.7V

Figure 21


Select Next.

14.7V

Figure 22

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NTB21-041

28.

Allow Erase All DTCs to complete.

14.7V

Figure 23
29.

30.

Follow the on-screen instructions to print the screen (Figure 24) and attach it to the
repair order.
Select Confirm.

14.7V

XXXXXXXXXX
XXXXXXXXXX

XXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXX

Figure 24
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NTB21-041

31.

Select Home.

7/7

XXXXXXXXXXXXXXXX

Figure 25

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NTB21-041

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
(1)

PFP

OP CODE

SYM

DIA

FRT

Reprogram Display Meter
(1)
RX4WAA
ZE
32
0.6
Reference the electronic parts catalog and use the Display Meter (24809-*****) as the
Primary Failed Part (PFP).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
May 21, 2021

NTB21-041

DESCRIPTION
Original bulletin published

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