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NHTSA ID Number: 10197023

Manufacturer Communication Number: NTB21-040A

TSB/Document Date: 2021-06-12


Summary

2021 ROGUE; DTCS B2740-87, B2744-87, AND/OR B274D-87 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


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TSB/Document ID: NTB21-040A

Replacement Service Bulletin Number:

MFR Communication Date: 2021-05-28

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Classification:

Reference:

DA21-003A

Date:

NTB21-040A

May 28, 2021

2021 ROGUE; DTCS B2740-87, B2744-87,
AND/OR B274D-87 STORED
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLE:

2021 Rogue (T33)

IF YOU CONFIRM
Any of the following DTCs are stored:

B2740-87 (TCU)

B2744-87 (BCM)

B274D-87 (Combination Meter)

ACTION
Reprogram the Sonar Control Unit, if applicable.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/27

SERVICE PROCEDURE
Sonar Control Unit Reprogramming
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current
date.

All C-III plus software updates (if any) have been installed.

The CONSULT PC is connected to the internet via a cable or Wi-Fi.
 Later in the procedure you will be required to enter your username and
password.
 The CONSULT PC must be connected to the internet.
 If you do not know your username and password, contact your service
manager.

A screen print for warranty documentation can be done from the C-III plus during
this service procedure while still connected to the vehicle.

No Diagnostic Trouble Codes (DTCs) are stored.
 Use C-III plus to perform Self Diagnosis for all systems.
 If there are any DTCs, other than B2740-87, B2744-87 and/or B274D-87,
diagnose, perform repairs, and erase DTCs before continuing.

1.

Connect the VI to the vehicle.

Make sure the VI is securely connected. If the VI connection is loose during
reprogramming, the process will be interrupted and the control unit may be
damaged.
2.

Connect the AC Adapter to the CONSULT PC.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the control unit may be
damaged.
3.

Connect a battery maintainer/smart charger set to reflash mode or a similar setting.
To avoid damage to the control unit, ensure a battery maintainer or smart charger is
connected. The battery voltage must be between 12.0V and 15.5V during
reprogramming.

2/27

NTB21-040A

4.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and VI.
Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves
are within range of the CONSULT PC and the VI during reprogramming,
reprogramming may be interrupted and the control unit may be damaged.

5.

Turn the ignition ON with the engine OFF.
To avoid damage to the control unit, the engine must not start or run during the
reprogramming procedure.

6.

Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC,
blower, rear defogger, audio, NAVI, seat heater, steering wheel heater, etc.

7.

Turn ON the hazard warning lamps.

8.

Turn ON the CONSULT PC.

9.

Start C-III plus.

The serial number will display when the VI is recognized.

VI is
recognized

Figure 1

3/27

NTB21-040A

10.

Select Diagnosis (One System).

Figure 2

11.

Select SONAR.

Figure 3

4/27

NTB21-040A

12.

Select ECU Identification.

If the ECU PART NUMBER is 284S9-1517R, this bulletin does not apply. See the
Electronic Service Manual (ESM) for further diagnostic information.
If the the ECU PART NUMBER is not 284S9-1517R, proceed to step 13.

284S9XXXXX

Figure 4
13.

Select Home.

284S9XXXXX

Figure 5
5/27

NTB21-040A

14.

Select Re/programming, Configuration.

Figure 6
15.

Check the box to confirm the precaution instructions have been read, and then select
Next.
NOTE: Use the arrows (if needed) to view and read all the precautions.

Figure 7

6/27

NTB21-040A

16.

Select Automatic Selection(VIN).

Figure 8

17.

Allow C-III plus to perform automatic VIN selection.

Figure 9

7/27

NTB21-040A

18.

Confirm the VIN or Chassis # is correct, and then select Confirm.

XXXXXXXXXXXXXXX
XXXXX
XXXXX

Figure 10

19.

Allow the System call to be performed.

Figure 11

8/27

NTB21-040A

20.

Confirm the VIN is correct for the vehicle, and then select Confirm.

XXXXXXXXXXXXXXXXXX

Figure 12

21.

Select SONAR.

Figure 13

9/27

NTB21-040A

22.

Select Reprogramming.
IMPORTANT: During the reprogramming process, you will receive some errors.
These errors are expected. Please follow all of the steps in this procedure to
successfully complete the reprogramming process.

Figure 14

10/27

NTB21-040A

23.

When you get to the screen shown in Figure 15, confirm that a reprogram is available
as follows:
a. Find the Sonar Control Unit Part Number and write it on the repair order.
NOTE: This is the current part number (P/N).

XXXXXXXXXXXXXXX

Current Sonar
Control Unit P/N

284S9XXXXX

XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX

Figure 15

b. Compare the part number you wrote down to the part numbers in Table A.

If there is a match in Table A, continue with the reprogramming procedure.

If there is not a match in Table A, this bulletin does not apply. See the ESM for
further diagnostic information.

Table A
MODEL

YEAR

CURRENT SONAR CONTROL UNIT PART NUMBER: 284S9-

Rogue

2021

5126R, 5559R

11/27

NTB21-040A

24.

Follow the on-screen instructions to navigate C-III plus and reprogram the Sonar
Control Unit.

25.

Select Save.

XXXXXXXXXXXXXXX

284S9XXXXX

XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXX

Figure 16
26.

Check the box to confirm the precaution instructions have been read, and then select
Next.
NOTE: Use the arrows (if needed) to view and read all the precautions.

Figure 17
12/27

NTB21-040A

27.

If the screen in Figure 18 displays, select Next. If the screen in Figure 18 does not
display, continue to step 28 on page 14.

284S9XXXXX
284S9XXXXX

XXXXXXXXXXXXXXXXX

Figure 18

13/27

NTB21-040A

28.

In some case, more than one part number for reprogramming is available.

If the screen in Figure 19 displays, and more than one new part number is
available, select and use the reprogramming option that does not have the
message “Caution! Use ONLY with NTBXX-XXX”.

If the screen in Figure 19 displays and it is blank (no reprogramming listed), it
means there is no reprogramming available for this vehicle. Close C-III plus and
refer back to the ESM for further diagnosis.

SONAR

Figure 19

14/27

NTB21-040A

29.

Make sure OK is highlighted green (battery voltage must be between 12.0 and 15.5
Volts).
To avoid damage to the control unit, ensure a battery maintainer/smart charger is
connected. The battery voltage must be between 12.0V and 15.5V during
reprogramming.

30.

Select Next.

Monitor battery
voltage here

Figure 20
31.

Confirm all Judgment items are OK, then select Start.

Monitor battery
voltage here

Figure 21

15/27

NTB21-040A

32.

Select USA/CANADA Dealers.

33.

Select OK.

Figure 22
HINT:
 The screen in Figure 22 may not display if the CONSULT PC has remained ON

12


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