Classification:

Reference:

BT15-020b

Date:

NTB15-073b

March 22, 2016

2015-2016 MURANO; AUTOMATIC BACK DOOR
DOES NOT OPERATE AND RELATED DTCS
This bulletin has been amended. Changes have been made to all sections.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2015-2016 Murano (Z52)
2016 Murano Hybrid (Z52)

IF YOU CONFIRM
The automatic back door does not operate,
and/or
One or a combination of the following DTCs are found stored in the Automatic Back Door
Control Module (ABD CU):


B2426-29 (SPINDLE SENSOR LH)



B2427-29 (SPINDLE SENSOR RH)



B2416-1E (TOUCH SEN R OPEN)



B2417-1E (TOUCH SEN L OPEN)



B242A-13 (CLSR CONDITION)

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/26

ACTION
1. Check the battery voltage (engine not running).


Make sure battery voltage is between 12 and 15.5 volts.



Charge or replace the battery as needed.

2. For 2015 Murano Only: Refer to page 9, step 13 in the Service Procedure to confirm if
ABD CU reprogramming is needed.


Reprogram the ABD CU, if needed.



If the ABD CU is reprogramed, also perform Automatic Back Door Manual
Configuration.

3. Perform Automatic Back Door Calibration (see page 22).

4. Erase all DTCs.

5. For 2015 Murano Only: If reprogramming was done, inform the customer of changes in
automatic back door operation (see page 3, and also Owner’s Manual pages at the end
of this bulletin.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work
you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as
it contains information that is essential to successfully completing this repair.

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NTB15-073b

Automatic Back Door Operation Changes After Reprogramming

For 2015 Murano Only: Automatic back door operation will change if the ABD CU is
reprogrammed. Refer to the table below for the explanation of these changes.

Operating Back Door With:

Before Reprogramming

After Reprogramming

Instrument Panel Switch

Press once, back door opens.
Press again before back door
completely opens, back door
reverses (closes).

Press once, back door opens.
Press again, back door stops.
Press again, back door
reverses (closes).

Request Switch (1) and
Liftgate (back door) Switch
(2)

Press request switch, back
door opens. Press back door
switch with back door still
opening, back door stops.
Press again, back door
continues to open.

Press request switch, back
door opens. Press back door
switch with back door still
opening, back door stops.
Press again, back door
reverses (closes).

Liftgate (back door) Switch
(with back door open)

Press once, back door closes.
Press again before back door
completely closes, back door
reverses (opens) (3).

Press once, back door closes.
Press again before back door
completely closes, back door
stops. Press again, back door
reverses (opens).

Intelligent Key

Press button, back door
opens. Press again before
back door completely opens,
back door reverses (closes).

Press button, back door opens.
Press again, back door stops.
Press again, back door
reverses (closes).

Automatic Back Door
Operation

A chime sounds three times
before the back door starts to
move, open or close.
The hazard warning lights
flash at the beginning of open
or close operation.

The chime sound operation
remains the same.
No hazard warning light flash
during operation.

Automatic Back Door
Calibration

Hazard warning lights flash.
No chime sound. Back door
movement is slower than
normal operating speed.

Hazard warning lights
do not flash.
Remainder of operation does
not change.

(1) The request switch being operated is located above the rear license plate.
(2) The back door switch is located at the bottom left of the back door.
(3) When the back door closes too much to press the back door switch again and instead
the request switch is pressed, the back door stops. Press the request switch again and
the back door will reverse (open).

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NTB15-073b

SERVICE PROCEDURE
Battery Voltage Check
1. Check the battery voltage.


Make sure battery voltage is between 12 and 15.5 volts (engine not running).



Charge or replace the battery as needed.

ABD CU Reprogramming (for 2015 Murano only)
NOTE:


Refer to page 9, step 13 to confirm if ABD CU reprogramming is needed.



If ABD CU is not needed, make sure to perform Automatic Back Door Calibration
(see page 22) and erase all DTCs.

1. Before starting:


Make sure the back door is fully closed.



ASIST on the CONSULT PC has been synchronized to the current date.



All CONSULT related software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets all reprogramming software during
ASIST synchronization.

CAUTION:


Connect the GR8 to the vehicle 12 volt battery and set to ECM power supply mode.
If the vehicle battery voltage drops below 12.0V or rises above 15.5V during
reprogramming, the ABD CU may be damaged.



Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load remains
ON, the ABD CU may be damaged.



Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the ABD CU may be
damaged.



Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range
of the CONSULT PC and the VI. If Bluetooth® signal waves are within range of the
CONSULT PC during reprogramming, reprogramming may be interrupted and the
ABD CU may be damaged.

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NTB15-073b

2. Once all ASIST and CONSULT related updates have been performed, attach the
CONSULT PC to the vehicle.


Connect the plus VI to the vehicle.



Connect the AC adapter to the CONSULT PC.

3. Turn ON the CONSULT PC, and then open CONSULT III plus (C-III plus).
NOTE: Make sure all applications other than C-III plus are closed.

4. Press the ignition switch twice without depressing the brake pedal.


The meter and gauges will illuminate.
CAUTION: Do Not start the engine, the ABD CU may be damaged.
NOTE: Make sure ALL accessories are turned OFF.

5. Wait for the plus VI to be recognized.


The serial number will display when the plus VI is recognized.

6. Go to Re/programming, Configuration.

Step 5:
Plus VI is
recognized
Step
6

Figure 1

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NTB15-073b

7. Check the box for Confirmed Instructions after viewing and reading all precautions,
and then select Next.

Step
7

Figure 2

8. If the screen in Figure 3 appears, select Automatic Selection(VIN).

Step
8

Figure 3

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NTB15-073b

9. Verify the VIN or Chassis # matches that of the vehicle.


If the correct VIN is displayed, select Confirm.

Step 9:
Verify
here

xxxxxxxx

Step 9: If
OK, select
Confirm

Figure 4

10. Select Confirm again.

xxxxxx

Step
10

Figure 5

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NTB15-073b

11. Select AUTO BACK DOOR.


Use the arrows if needed to scroll and access AUTO BACK DOOR.

Step
11

Scroll with
arrows

Figure 6

12. Wait for System Call to complete, and then select Reprogramming.

Step
12

Figure 7

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NTB15-073b

13. When you get to the screen shown in Figure 8, confirm reprogramming applies as
follows:
a. Find the ABD CU P/N and write it on the repair order.
NOTE: This is the current ABD CU P/N.

xxxxxx

13a:
Current
P/N

xxxxx

xxxxxxxxxxxxxxx

13c: If OK,
select Save

Figure 8

b. Compare the P/N you wrote down to the number in Table A below.


If there is a match, the reprogramming applies. Go to step 13c.



If there is not a match, this reprogramming is not needed. Go to Automatic Back
Door Calibration on page 22.

Table A
CURRENT P/N: 284G05AA0A

c. If there is a P/N match as specified above, select Save, and then continue with the
reprogramming procedure on the next page.

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NTB15-073b

14. Use arrows (if needed) to view and read all precautions.
15. Check the box confirming the precautions have been read.
16. Select Next.

Step
14

Step
15

1/2

Step
16

Figure 9
NOTE: In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 10 will display.
 Select and use the reprogramming option that does not have the message “Caution!
Use ONLY with NTBXX-XXX”.



If you get this screen and it is blank (no reprogramming listed), it means that there is no
reprogramming available for this vehicle. This bulletin does not apply or it has already
been done.

AUTO BACK DOOR

Figure 10
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NTB15-073b

17. Verify the Current Part Number matches the P/N written down in step 13 and the
Part Number After Repro/programming is different, then select Next.

yyyyy
xxxxx

xxxxxx

Step 17:
Verify P/Ns
above, then
select Next

xxxxx

Figure 11

18. If the screen in Figure 12 appears, first select Delete, then Confirm, and then
Other Operation.


This will erase the Saved Data List and restart the reprogram from page 8, step 12.
You must go back to step 12.



If no Saved Data List is stored, Figure 13 on the next page will be displayed.