Classification:

BT16-003

Reference:

Date:

NTB16-022

March 4, 2016

2016 MAXIMA;
DOOR WILL NOT OPEN OR DOOR WILL NOT LATCH
APPLIED VEHICLE: 2016 Maxima (A36)

IF YOU CONFIRM:
The following incident, or the customer reports this incident:


The vehicle has been parked (not running) in below freezing temperatures for an
extended period (such as overnight).
Then



The Intelligent Key, key fob, or mechanical key is used to perform door unlock.
Then



When attempting to open the door, the door will not open (using either outside or
inside handle, or both), or the door will open, but will not latch when closed.
Then



The door lock and latch functions normally when the vehicle has warmed up (vehicle
left in the sun, moved indoors, or driven for several minutes).
NOTE: The above incident, if it should occur, could be confirmed or reported for one
or more of the four doors.

ACTION:
1. Replace the door lock of the door(s) that do not open or latch.


Do not replace all four door locks automatically, only replace the door lock of the
door(s) with the issue as outlined under IF YOU CONFIRM.

2. Apply RTV silicone sealant and add foam to the new door lock(s).
3. If the issue described under IF YOU CONFIRM applies to the front door(s), perform
adjustments to the existing outside handle bracket(s).
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information
that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/10

Exploded view of example door mechanism (your door mechanism may not match exactly)

9

Rear of
open door

Figure 1

1. Outside handle
escutcheon/door key
cylinder (driver door only)
4. Outside handle
7. door lock

2. Rear gasket

3. Outside handle bracket

5. Front gasket
8. Door key cylinder rod

6. Inside handle
9. Location of door lock

: Clip

Example of outside
handle bracket

Example of
door lock

Figure 2

Figure 3

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NTB16-022

SERVICE PROCEDURE
Outside Handle Bracket and Door Lock
NOTE:


For any door that will not open or latch with the conditions stated on page 1 under IF
YOU CONFIRM, the door lock will be replaced.



For front door(s) only, the outside handle bracket will need to be adjusted as
prescribed in this procedure.



Before installing any new door lock, “adjustments” prescribed in this procedure must
be applied to the door lock.

1. Remove the door lock of the door(s) that will not open or latch.


Front door(s) only: Also remove the outside handle bracket(s).



Refer to the Electronic Service Manual (ESM), section DLK – Door & Lock,
for outside handle bracket and door lock removal.

NOTE: The photos of the outside handle bracket and door lock throughout this bulletin
are examples and may not exactly match the ones you are working on.
2. For the outside handle bracket (front door[s] only): Cut two (2) pieces of foam:


Use only EPDM Semi Closed Cell (J-50397-1) type foam in this area (see PARTS
INFORMATION).



Foam dimensions (both pieces): 5 x 45 mm (see Figure 5).
CAUTION: Do not use J-50397-12 PVC foam in place of J-50397-1 EPDM Semi
Closed Cell foam, or vice versa.

3. Apply both pieces of foam.
a. Make sure the areas where the new foam is being applied is clean and dry.
b. Apply the vertical piece on the angled surface as shown in Figure 4 and 5.
5 x 45 mm
J-50397-1 foam

Figure 4

Outside
handle bracket

Figure 5
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NTB16-022

c. Make sure the horizontal piece starts where shown in Figure 6.
d. Apply the horizontal piece making sure there is no gap between both pieces of foam
(see Figure 6).

5 x 45 mm
J-50397-1 foam

3c: Start here

3d: No gap
Outside
handle bracket

Figure 6

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NTB16-022

4. New door lock: Inspect the gap between the end of the existing foam and the lip shown
in Figure 7.
a. The gap should be approximately 10 mm.
b. If the proper gap does not already exist, cut off the end of the foam as needed to
create a 10 mm gap.

10 mm

Lip

Foam

Cut and remove
as needed

Figure 7

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NTB16-022

5. On the opposite side of the door lock: Fill
in the cavity(ies) with RTV silicone sealant
where shown in Figure 8 and 9.


For RTV silicone sealant, see PARTS
INFORMATION.



Make sure the cavity(ies) are filled up
with no gaps or holes, so water cannot
get through.

Cavities

Figure 8

NOTE: Some door locks have only
one cavity to fill.

Filled with
Cavities
RTV

Figure 9

Foam
CAUTION: Do not allow any RTV silicone
sealant to get on the cable wires or in
their cavities.

NO Sealant!
Figure 10

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NTB16-022

6. Fill in the gap between the white cover and black door lock body with RTV silicone
sealant (see Figure 11 and 12).

Figure 11

Figure 12

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NTB16-022

7. Cut one (1) piece of foam:



Use only PVC Foam (J-50397-12) in this area (see PARTS INFORMATION).
Foam dimensions: 8 x 40 mm.

8. Apply the foam as shown in Figure 13 and 14.


Before applying, make sure the area is clean and dry, and the RTV silicone
sealant has cured sufficiently.

CAUTION: Do not use J-50397-1 EPDM Semi Closed Cell foam in place of
J-50397-12 PVC foam, or vice versa.

8 x 40 mm
J-50397-12 foam

No gap between
lock and foam

Start at edge
of white cover
Figure 13

No gap

Wrap
around
side

Figure 14
9. Install / reinstall all door handle and door lock parts.


Refer to the ESM, section DLK – Door & Lock, for outside handle bracket and door
lock installation.

NOTE: The screws that fasten the door locks are one-time use and will also need to be
replaced (see PARTS INFORMATION).
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NTB16-022

PARTS INFORMATION
DESCRIPTION
LOCK & REMOTE CONTROL ASSYFRONT DOOR, LH (LH door lock)
LOCK & REMOTE CONTROL ASSYFRONT DOOR, RH (RH door lock)
LOCK & REMOTE CONTROL ASSYREAR DOOR, LH (LH door lock)
LOCK & REMOTE CONTROL ASSYREAR DOOR, RH (RH door lock)
SCREW (for door lock)

PART NUMBER

QTY

80501-4RA0A

1 (a)

80500-4RA0A

1 (a)

82501-4RA0A

1 (a)

82500-4RA0A

1 (a)

80599-AX00E

(b)

ThreeBond Gasket Maker – RTV

999MP-1217FPP

(c)

EPDM SEMI CLOSED CELL (foam)

J-50397-1

(d)

PVC FOAM

J-50397-12

(d)

a. As needed.
b. Three (3) per door lock, as needed.
NOTE: These screws are one-time use only.
c. Shop supply. This part is recommended, but an equivalent product may be used.
ThreeBond Gasket Maker can be ordered through the Nissan Maintenance Advantage
program: Phone: 877-NISNMA1 (877-647-6621). Website order via link on dealer portal:
www.NNAnet.com and click on the “Maintenance Advantage” link.
d. This part is included in Squeak & Rattle Kit J-50397. This part can be restocked by
ordering through Tech•Mate online: www.nissantechmate.com, or by phone: 800-6622001.

Figure 15

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NTB16-022

CLAIMS INFORMATION
For Rear Doors:
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM DIA FRT
Repair Rear Door Handle or Lock Assy
BX6PAA
ZE
32
0.4
(1)
(One side)
(1) Reference the Parts Information Table and use the applicable LOCK & REMOTE
CONTROL ASSY- REAR DOOR Part Number as the Primary Failed Part.
NOTE: If both rear door locks need the above repair, claim each door lock on a separate
repair line.

Or
For Front Doors:
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM DIA FRT
Repair Front Door Handle or Lock Assy
BX5PAA
ZE
32
0.5
(1)
(One side)
(1) Reference the Parts Information Table and use the applicable LOCK & REMOTE
CONTROL ASSY-FRONT DOOR Part Number as the Primary Failed Part.
NOTE: If both front door locks need the above repair, claim each door lock on a separate
repair line.

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NTB16-022