NHTSA ID Number: 10192564
Manufacturer Communication Number: NTB15038
TSB/Document Date: 2021-05-10
Summary
INTRODUCTION Nissan
is conducting a Voluntary Service Campaign to replace the torque converter on certain 2015 Altima, Rogue, and NV200 vehicles at no charge for parts or labor. IDENTIFICATION NUMBER Nissan
has assigned identification number PC346 for 2015 Altima and Rogue and PM554 for 2015 NV200 to this campaign. These numbers, as they apply, must appear on all communications and documentation of any nature dealing with this campaign. See this campaign bulletin for further detail.
Reference:
Date:
NTB15-038
April 22, 2015
VOLUNTARY SERVICE CAMPAIGN
2015 ALTIMA, ROGUE, AND NV200
TORQUE CONVERTER REPLACEMENT
CAMPAIGN ID: PC346 and PM554
APPLIED VEHICLES: 2015 Altima (L33) with 4-cyl only
2015 Rogue (T32)
2015 NV200 (M20)
Check Service COMM to confirm campaign eligibility.
INTRODUCTION
Nissan
is conducting a Voluntary Service Campaign to replace the torque converter on
certain 2015 Altima, Rogue, and NV200 vehicles at no charge for parts or labor.
IDENTIFICATION NUMBER
Nissan
has assigned identification number PC346 for 2015 Altima and Rogue and PM554
for 2015 NV200 to this campaign. These numbers, as they apply, must appear on all
communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the
service department. This includes vehicles purchased from private parties or presented by
transient (tourist) owners and vehicles in a dealer’s inventory.
Nissan
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan
dealer to determine if this applies to your vehicle.
1/4
SERVICE PROCEDURE
Replace Torque Converter
1. Replace the torque converter.
Refer to the applicable Electronic Service Manual (ESM), section TM-Transaxle &
Transmission, for torque converter replacement.
CVT Fluid Level Refill and Check
CAUTION:
Always use lint-free shop towels. Never use any other type of shop towel.
Replace the drain plug gasket and overflow plug o-ring with new ones when
they are installed for the last time.
Use caution when looking into the drain hole as there is a risk of dripping fluid
entering the eye.
After replacement, always perform CVT fluid leakage check.
1. Set up CONSULT-III plus (C-III plus) and the plus VI.
2. Turn the ignition ON.
CAUTION: Do NOT start the engine at this time.
3. Select TRANSMISSION, and then Data Monitor.
4. Select FLUID TEMP, and then confirm CVT fluid temperature is 40°C (104°F) or less.
5. Make sure the selector lever is in the Park
position and the parking brake is
engaged.
CVT pan
6. Raise the vehicle, and then remove the
overflow plug (see Figure 1, # 1).
Front of
vehicle
Figure 1
2/4
NTB15-038
7. Install the charging pipe into the overflow
plug hole (see Figure 2, # 2).
CAUTION: Tighten the charging pipe by
hand.
8. Install the ATF changer hose with fill
pump to the charging pipe (see Figure 2,
# 3).
CAUTION: Press the ATF changer hose
all the way onto the charging pipe until it
stops.
NOTE: Charging pipe and ATF changer
hose configuration may vary.
2
3
Figure 2
9. Fill approximately seven (7) liters (approximately 7.5 quarts) of Genuine Nissan
NS-3
fluid (see PARTS INFORMATION).
10. Perform the following quickly: Remove the ATF changer hose and charging pipe, and
then install the overflow plug.
NOTE: Performing step 10 quickly will reduce or eliminate any fluid leakage.
11. Lower the vehicle, and then start the engine.
12. While depressing the brake pedal, shift the selector lever in all positions, and then
shift back to Park.
NOTE: Leave the selector lever in each position for five (5) seconds.
13. Let the engine idle, wait for the fluid temperature on C-III plus to reach 35°C (95°F) to
45°C (113°F).
14. Raise the vehicle, and then remove the overflow plug.
CAUTION: Make sure the engine is still idling.
15. If fluid drains out, let drain to a slow drip.
16. Install the overflow plug with a new o-ring (see PARTS INFORMATION).
17. If no fluid drains out, reinstall the charging pipe and ATF changer hose, and then add
0.5 liter (0.5 quart) Genuine Nissan
NS-3 fluid.
18. Remove the charging pipe and ATF changer hose, and then check for fluid draining out.
19. Repeat steps 17 and 18 until fluid drains out to a slow drip.
Make sure the fluid temperature stays within the 35°C (95°F) to 45°C (113°F) range
during this process.
20. Reinstall the overflow plug with new o-ring (see PARTS INFORMATION).
21. Inspect for leaks, and then test drive the vehicle for proper operation.
3/4
NTB15-038
PARTS INFORMATION*
DESCRIPTION
CONVERTER ASSYTORQUE
SEAL- O RING
(overflow plug)
Genuine Nissan![]()
NS-3 Fluid
MODEL
PART NUMBER
QUANTITY
2015 Altima and Rogue**
31100-28X0A
1
2015 NV200
31100-28X0C
1
ALL
31526-3VX0B
1
ALL
999MP-NS300P***
****
*
Reference the applicable Electronic Service Manual for any one-time use parts as
needed.
** 2WD and AWD models.
*** Genuine Nissan
NS-3 Fluid is available through the Nissan
Maintenance Advantage
program: Phone: 877-NIS-NMA1 (877-647-6621). Website order via link on dealer
portal www.NNAnet.com and click on the “Maintenance Advantage” link.
****Up to eight (8) quarts.
CLAIMS INFORMATION*
Submit a Campaign (CM) line claim using the following claims coding:
For 2015 Altima:
CAMPAIGN (CM) ID #
PC346
*
OP CODE
PC3460
FRT
7.3 hrs
DESCRIPTION
2WD - Replace Torque Converter
OP CODE
PC3461
FRT
7.6 hrs
AWD - Replace Torque Converter
PC3462
7.9 hrs
Claim one-time use parts as needed on the same line.
For 2015 Rogue:
CAMPAIGN (CM) ID #
PC346
*
DESCRIPTION
Replace Torque Converter
Claim one-time use parts as needed on the same line.
For 2015 NV200:
CAMPAIGN (CM) ID #
DESCRIPTION
OP CODE
FRT
PM554
Replace Torque Converter
PM5540
6.8 hrs
*
Claim one-time use parts as needed on the same line.
4/4
NTB15-038
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TSB/Document ID: NTB15038
Replacement Service Bulletin Number:
MFR Communication Date: 2015-04-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT
MFR Component System:
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