NISSAN
BULLETIN
2014 Rogue (T32) Rear Liftgate
Dealer Service Action

Attention: Dealer Principal, Sales, Service & Parts Managers

Reference: PC315
Date: August 27, 2014

***** Detailed Information *****
Nissan is conducting a dealer service action of the rear lift gate hinge mounting bolt torque
on 1,372 specific 2014 Rogue vehicles identified in SERVICE COMM. These vehicles are
either currently in dealer inventory or assigned and in transit to the dealer.
The subject vehicle may not have the rear liftgate hinge mounting bolts tightened to the
correct specification. To ensure customer satisfaction dealers are requested to inspect the
torque of the liftgate hinge mounting bolts and, if necessary, tighten them to the correct
specification before retail delivery of the vehicle.
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:


Upon completion of the inspection, submit the warranty claim and release the vehicle
without further action.

***** Vehicle Identification – Dealer Inventory *****
1,372 2014 Rogue vehicles are subject to this dealer service action and can be
identified through two methods:


SERVICE COMM – Beginning August 28, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC315 - to determine if a
vehicle is subject to this dealer service action.



VIN List – As a courtesy, posted with this announcement is a list of affected
dealer inventory VINs by region, district, and dealer code.

2014 Rogue (T32) Rear Liftgate
Dealer Service Action
Affected Dealer Inventory
I.D.PC315
As of 8-27-14
Count of VIN17
% of Dlr Inv
RGN
Total
Nationally
24 149
12%
26 506
41%
32 180
14%
34 153
12%
44 257
21%
Grand Total
1245
100%

***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM -I.D. PC315- for the status on
each 2014 Rogue vehicle which is currently in inventory. Nissan requests dealers to perform
this inspection on vehicles in inventory prior to being retailed to ensure customer
satisfaction.
***** Repair Procedure *****
This repair procedure will be available on ASIST and NNAnet.com.
 ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page.
Under “Tech Support Info”, select “Inventory Vehicle Actions”. A new window will
open where you may access the technical procedures.


NNAnet.com –This procedure can be found on NNAnet.com under My Documents in
the following categories:
o Parts>Campaigns>
o Sales>Campaigns>
o Service>Campaigns>

Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION

PC315 Rogue Liftgate Hinge Bolt
SERVICE PROCEDURE
1. Park the vehicle in a safe working
area, set the parking brake and open
the rear liftgate.
2. Locate the (4) liftgate hinge bolts.
 Look at top left/right corners of
the liftgate as shown in Figure
1.

Liftgate Hinge Bolt
Locations

Figure 1

3. Using a Torque wrench, torque all (4)
liftgate hinge bolts (Figure 2) to
25 Nm (18 ft-lb).
4. Close the rear liftgate, submit a
claim using Op Code PC3150 (See
claims info) and release the vehicle.
Driver Side Liftgate Hinge Bolts
(passenger side is identical)
Figure 2
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC315
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:

Torque liftgate
hinge bolts.

CM
PC315
ZZ
99
Op Codes
Flat Rate
Time
PC3150

0.2H

Parts
Required
on claim

Expense
Code
Required

No

No