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NHTSA ID Number: 10192392

Manufacturer Communication Number: ITB14026

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM When initially applying the brakes: * The brakes are too sensitive and may unexpectedly grab with a lower than normal pedal pressure. AND * Only occurs at ambient temperatures below 40F (4C). NOTE: This Service Procedure will not change or affect any braking sensitivity above 40F (4C). ACTION 1. Bleed the brake hydraulic system. 2. Reprogram the Brake Controller. 3. Erase all DTCs present. Please see this bulletin for further details.


selecting Next

Figure 13
27. With battery voltage in the green, select Start.

The reprogramming process begins when Start has been selected.
NOTE: For reprogramming to continue, vehicle 12V battery voltage must stay
within 12 volts and 15.5 volts. Make sure the voltage level is sufficient.

Monitor 12V
battery voltage
here

Step
27

Figure 14

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28. Wait for both bar graphs to complete.

Figure 15
29. When the screen in Figure 16 displays, reprogramming is complete.
a. Select Next, and then wait for System Call to complete.
b. Proceed to step 30 on page 15.

Step
29a

Figure 16
NOTE: If the reprogram will not complete, refer to the next page for “recovery” information.

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ITB14-026

BRAKE MODULE recovery
NOTE: If reprogramming does not complete and the !? displays as shown in Figure 17:

Check battery voltage (12.0 - 15.5V).


Ignition is ON, Ready Mode is OFF.
External Bluetooth® devices are OFF.


All electrical loads are OFF.
Select Retry and follow the on
screen instructions.

46007-_xxxxx _
46007-_xxxxx _

Retry may not go through on the first
attempt and can be selected more
than once.

INFINITIeBay logo Q50 HybrideBay logo HV37

xxxxxxxxxxxxxxxxx
BRAKE

Figure 17

OR: If reprogramming does not complete and the X displays as shown in Figure 18:
Do not disconnect plus VI or shut
down Consult III plus if
reprogramming does not complete.

Check battery voltage (12.0 - 15.5V).


CONSULT A/C adapter is plugged in.
Ignition is ON, Ready Mode is OFF.


Transmission in Park.
All C-III plus / plus VI cables are
securely connected.
All C-III plus updates are installed.


46007-_xxxxx _
46007-_xxxxx _

INFINITIeBay logo Q50 HybrideBay logo HV37

xxxxxxxxxxxxxxx
BRAKE

Select Home, and then restart the
reprogram procedure from the
beginning.

Figure 18

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ITB14-026

30. Erase all DTCs as follows:
a. Turn the “ignition” off by depressing the power switch once.

The screen in Figure 19 will read OFF after pressing the power switch once.

Turn ignition switch OFF position

ON to
OFF

Figure 19
b. Wait 1 minute with the ignition OFF.
c. Turn the “ignition” ON by depressing the power switch twice (not Ready mode).

Do not step on the brake pedal when depressing the power switch.

The screen in Figure 20 will read ON after pressing the power switch twice.

OFF to
ON

OFF

Figure 20
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d. Wait for the ERASE function to complete.

Figure 21
31. Verify the before and after part numbers are different.
32. Print a copy of this screen (Figure 22) and attach it to the repair order.
33. Select Confirm.

Step
31

292C0-XXXXX
292C0-XXXXX

JN1AV7A(*)XEM xxxxxx

Step
32
Step
33

Figure 22

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34. Select Home.
Step
35

Step
34

Figure 23
35. Close C-III plus by selecting “X” (see Figure 23).
 Do not turn off the CONSULT PC.
36. Turn the ignition OFF.

37. Disconnect the GR8 from the 12V battery.

38. Open C-III plus.

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ITB14-026

39. Once the plus VI is recognized, select Diagnosis (All Systems).

Plus VI
recognized

Step
39

Figure 25
40. Select Q50 and 2014, or Automatic Selection (VIN).

If Automatic Selection (VIN) is selected, wait for the Reading VIN screen to complete.

If the screen in Figure 26 does not display, skip to step 42.

41. Select Select or Detect Vehicle, whichever displays.

This works, too

2014
2012
2011

Step
40

Step 41: May display
Detect Vehicle

Figure 26

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42. Verify the VIN in VIN or Chassis # matches that of the vehicle.

If the VIN is correct, select Confirm.

Verify
here

xxxxxxxxxxxxxxxxx

If OK, select
Confirm

Figure 27
43. Wait for System Call to complete.

Figure 28

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Erase all DTCs present
44. Once the screen in Figure 29 appears:
a. Do not select ERASE until the Step 47.
b. Turn the ignition OFF.
c. Close CIII plus application.
d. Disconnect the CIII plus VI.
e. Wait for at least 5 minutes.
IMPORTANT:
 If the VI is not disconnected in “step e”,
DTCs will not clear.

If the ignition is not left OFF for 5
minutes the DTCs will not clear.

Figure 29

45. After 5 minutes depress the vehicle’s power
(“ignition”) switch twice without depressing the brake
pedal to turn ignition ON:
a. Re-connect the CIII plus VI.
b. Start CIII plus.
c. Check DTCs.
NOTE: Some, but not all should go to past as
shown in Figure 30.
d. After checking DTCs turn ignition OFF
NOTE: This can be done immediately after
DTCs are checked.

Figure 30

46. Wait 1 minute and then:
a. Place the vehicle in “READY to drive” mode as
follows:
1.
2.
3.
4.

Apply the parking brake.
Depress the brake pedal.
Depress the power switch once.
Make sure the “Ready” light is ON.

b. While in “READY to drive” mode depress brake
pedal for at least 5 seconds (all DTCs as shown
in Figure 31 should now be PAST).
Figure 31

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ITB14-026

47. Select ERASE.

Figure 32

Step
47

48. Once all DTCs have been cleared turn “ignition” off (depress power switch once).
49. Select Home, and then on the next screen select Yes (screen not shown).
50. Close C-III plus, turn off the CONSULT PC, and then disconnect the CONSULT PC and plus VI from the
vehicle.
51. Verify no additional error messages are displayed in the meter and gauges or center multi-function control
panel.

21/22

ITB14-026

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
OPERATION
OP CODE
PFP
SYM DIAG FRT
E-ACT REPROGRAMMING & BRAKE SYSTEM AIR
PX72AA
(1)
DC
32
1.0
BLEED ALL
(1) Refer to the electronic parts catalog (FAST) and use the Brake Controller assembly part number
(46007-*****) as the Primary Failed Part (PFP).

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12

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TSB/Document ID: ITB14026

Replacement Service Bulletin Number:

MFR Communication Date: 2014-06-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SERVICE BRAKES, HYDRAULIC

MFR Component System:

MFR Component Subsystem:


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