NHTSA ID Number: 10192290
Manufacturer Communication Number: ITB11041G
TSB/Document Date: 2021-05-10
Summary
Infiniti
is conducting a voluntary safety recall campaign on certain model year 1997 - 2003 QX4 vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In addition to the recall campaign, in the interest of customer satisfaction, owners of similar vehicles that are not subject to the recall because they were originally sold in and are registered in States where corrosion is unlikely to occur will receive a courtesy notification and will be offered an opportunity to have their vehicles inspected at no charge. If necessary, the vehicles will also be remedied free of charge. See this bulletin for further detail. Campaign ID#: R1110 NHTSA #: 11V-244
Clamp bolts
2. Remove the clamp bolts at each end of the
steering column upper joint (steering shaft).
Figure SS1
Flat blade screwdriver
3. Use a flat blade driver or other suitable tool to
loosen both clamp ends of the steering shaft.
Steering shaft
clamp end
Figure SS2
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ITB11-041g
4. Loosen the clamp ends enough so the steering
shaft is loose at both ends.
• Steering shaft will move back and forth a
small amount.
Figure SS3
5. Set the steering wheel in the straight ahead
position.
6. Position a steering wheel holding tool as
shown.
•
This will keep the steering wheel stationary
while replacing the steering shaft.
Steering wheel
holding tool
Figure SS4
NOTE: The marks shown in Figure SS5
should be aligned.
• Tab on transfer gear assembly
• Raised area on rubber cover
• Gap on steering shaft clamp
Figure SS5
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ITB11-041g
7. Remove the 3 transfer gear assembly
mounting bolts.
Transfer
gear
assembly
Bolt
Figure SS6
8. Push the transfer gear assembly forward and
remove the steering shaft.
Steering
shaft
Figure SS7
9. Pull the steering shaft to remove it from the
other end.
Steering
shaft
Figure SS8
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ITB11-041g
10. Install the new steering shaft in reverse order.
• The shaft end that goes towards the steering wheel is notched; it will go in only one way.
• Make sure shaft end at the steering gear assembly is aligned correctly (see Figure SS5 on page 44).
• Torque for steering gear assembly mounting bolts is:
20 – 29 N•m (2.0 – 3.0 kg-m, 14 – 22 ft-lb)
• Torque for steering shaft clamp bolts (both ends) is:
24 – 29 N•m (2.4 – 3.0 kg-m, 17 – 22 ft-lb)
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ITB11-041g
Examples (Additional Photos) of Area 1 Perforation Inspection
Perforation that IS NOT
within inspection Area 1
Area 1
Example (Additional Photo) of Area 1 Perforation Inspection
Perforation that IS NOT
within inspection Area 1
Area 1
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ITB11-041g
Example (Additional Photo) of Area 1 Perforation Inspection
Perforation is NOT within inspection
Area 1 (this IS repairable)
Area 1
Example (Additional Photo) of Area 2 Scab Corrosion Inspection
Scab corrosion IS within inspection
Area 2 (this is not repairable)
Note that the hole is elongated
Strut
shaft
Area 2
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ITB11-041g
REQUIRED SPECIAL TOOLS
Ratchet Strap (J-50836)
•
Each dealer will be shipped, at no charge, one Ratchet
Strap.
•
Additional tools can be ordered from TechMate at 1-800662-2001.
Rivet Tool (J-50835)
•
Each dealer will be shipped, at no charge, one Rivet Tool
(includes high pressure lubricant).
•
Additional tools can be ordered from TechMate at
1-800-662-2001.
CAUTION: DO NOT use power tools or impact tools
with the Rivet Tool – use hand tools only.
2:1 Dispensing Gun (J-50816)
•
This tool is used to dispense LORD Fusor® 108B
(structural adhesive).
•
Each dealer will be shipped, at no charge, one 2:1
Dispensing Gun.
•
Additional tools can be ordered from TechMate at
1-800-662-2001.
1:1 Dispensing Gun (Caulking Gun)
•
This tool is used to dispense LORD Fusor® 800EZ (seam
sealer).
•
Caulking guns are commonly used for application of other
automotive products. Each dealer should already have a
caulking gun as a shop tool.
33/64 Drill Bit (J-50878)
•
Each dealer will be shipped, at no charge, one 33/64 Drill Bit.
•
Additional tools can be ordered from TechMate at 1-800-662-2001.
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ITB11-041g
PARTS INFORMATION
Nissan
Parts (Local PDC)
DESCRIPTION
Repair Kit – Driver Side
(Hood Ledge LH - Includes 1 repair bracket,
12 bolts, 8 nuts and 4 rivet nuts)
Repair Kit – Passenger Side
(Hood Ledge RH - Includes 1 repair bracket,
11 bolts, 6 nuts and 4 rivet nuts)
Joint Assy-STR 14mm shaft
(column upper joint – (steering shaft))
Joint-Assy STR 17mm shaft
(column upper joint – (steering shaft))
PART #
QUANTITY
F4195 – 0W00C
1, if needed
F4194-0W00A
1, if needed
48070 – 0W00A
or
1, if needed
Butyl Sealer (200 cm roll)
B6553 – 89915 (1)
Clip (spring lock for brake line mounts)
46206 – 2J00A
1, if needed (June 2001-July 2001
production only)
1 roll will service approximately
20 vehicles
2, for each strut removed
Nut (for lower strut mount)
54588 – ED00A
2, for each strut removed
Nut (for upper strut mount)
01225 – 00231
3, for each strut removed
48070--0W001
(1) Do not list this part number on the claim. It is included in Expense Codes 101 and 104.
Other Products
Expense
Code
DESCRIPTION
product # (2)
Source
QUANTITY
Self Etching Primer (DuPont
Etch Primer)
A-4119S™
(or equivalent)
051135 – 08883
(or equivalent)
422
(or equivalent)
Local DuPont
supplier
Local 3M™ supplier
1 per vehicle
(12 oz can)
1 per vehicle
(24 oz can)
1 kit will service perforations
for 8 strut/wheel housings
999MP-108BP
Infiniti
Chemicals
1 cartridge will service 2
repair bracket installations
101, 103
999MP-9G000P
Infiniti
Chemicals
1 cartridge for each repair
bracket installation
101
999MP-A3020P
(or equivalent)
Infiniti
Chemicals
Shop Supply
--
N/A
Local source
N/A
Local source
N/A
Local source
3M Rubberized Undercoating
3M Bondo Fiberglass Repair Kit
LORD Fusor® 108B
(structural adhesive – includes 2
mixing nozzles)
LORD Fusor® 800EZ (seam
sealer)
Nissan
Rust Penetrant
Disposable mixing container for
fiberglass resin (one time use)
Disposable brush for application
of fiberglass resin (one time use)
Isopropyl Alcohol
Local 3M™ supplier
1 container per side - level 2
repair
1 brush per side level 2 repair
Shop Supply
100,103
100
102
102
102
--
(2) Do not list the above product numbers on the claim. Use the corresponding Expense Code.
Local DuPont Supplier: For help finding a local source for the DuPont product listed above or obtaining an MSDS,
contact DuPont at 1-800-438-3876.
Local 3M™ Supplier: For help finding a local source for the 3M™ products listed above or obtaining an MSDS, contact
3M™ Automotive Aftermarket Division at 1-877-MMM-CARS.
Infiniti
Chemicals: Order this item through the Infiniti
Maintenance Advantage program:
Phone: 877-NIS-NMA1 (877-647-6621), or website order via link on dealer portal www.NNAnet.com and click on
“Maintenance Advantage-Tire/Wiper/Battery/Chemical” link. The MSDS for these chemicals will also be found on this
site.
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ITB11-041g
CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
“CM” I.D.: R1110
Program 1
CAMPAIGN ID
DESCRIPTION
Inspect Only – No Significant Rust
– No Repair Needed
OP CODE
FRT
R11100
0.2 hrs.
DESCRIPTION
Level 2 LH w/o Fiberglass Repair
and Level 1 RH
OP CODE
FRT
EXPENSE CODE
R11101
4.3 hrs.
*100, 101
Description
Replace Steering Column Upper
Only if needed
Joint (Steering Shaft)
Combination
Description
Only if needed
Replace Brake Line – One Side
Combination
Description
Only if needed
Replace Brake Master Cylinder
*Each Expense Code can only be claimed once.
Op code
FRT
R1110A
0.3 hrs.
Op code
R1110B
Op code
R1110C
FRT
0.3 hrs.
FRT
0.6 hrs.
Expense code
*006
Expense code
*006
DESCRIPTION
Level 2 LH with Fiberglass Repair
and Level 1 RH side
OP CODE
FRT
EXPENSE CODE
R11102
4.6 hrs.
*100, 101, 102
Description
Replace Steering Column Upper
Only if needed
Joint (Steering Shaft)
Combination
Description
Only if needed
Replace Brake Line – One Side
Combination
Description
Only if needed
Replace Brake Master Cylinder
*Each Expense Code can only be claimed once.
Op code
FRT
R1110A
0.3 hrs.
Op code
R1110B
Op code
R1110C
FRT
0.3 hrs.
FRT
0.6 hrs.
R1110
Repairable Program 2
CAMPAIGN ID
R1110
Combination
Repairable Program 3
CAMPAIGN ID
R1110
Combination
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Expense code
*006
Expense code
*006
ITB11-041g
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TSB/Document ID: ITB11041G
Replacement Service Bulletin Number:
MFR Communication Date: 2013-12-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
MFR Component System:
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