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NHTSA ID Number: 10192290

Manufacturer Communication Number: ITB11041G

TSB/Document Date: 2021-05-10


Summary

InfinitieBay logo is conducting a voluntary safety recall campaign on certain model year 1997 - 2003 QX4 vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In addition to the recall campaign, in the interest of customer satisfaction, owners of similar vehicles that are not subject to the recall because they were originally sold in and are registered in States where corrosion is unlikely to occur will receive a courtesy notification and will be offered an opportunity to have their vehicles inspected at no charge. If necessary, the vehicles will also be remedied free of charge. See this bulletin for further detail. Campaign ID#: R1110 NHTSA #: 11V-244


Clamp bolts

2. Remove the clamp bolts at each end of the
steering column upper joint (steering shaft).

Steering shaft

Figure SS1

Flat blade screwdriver
3. Use a flat blade driver or other suitable tool to
loosen both clamp ends of the steering shaft.

Steering shaft
clamp end
Figure SS2

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ITB11-041g

4. Loosen the clamp ends enough so the steering
shaft is loose at both ends.
Steering shaft will move back and forth a
small amount.

Figure SS3

5. Set the steering wheel in the straight ahead
position.

6. Position a steering wheel holding tool as
shown.

This will keep the steering wheel stationary
while replacing the steering shaft.

Steering wheel
holding tool
Figure SS4

NOTE: The marks shown in Figure SS5
should be aligned.
• Tab on transfer gear assembly
• Raised area on rubber cover
• Gap on steering shaft clamp

Figure SS5

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ITB11-041g

7. Remove the 3 transfer gear assembly
mounting bolts.

Transfer
gear
assembly

Bolt
Figure SS6

8. Push the transfer gear assembly forward and
remove the steering shaft.

Steering
shaft

Figure SS7

9. Pull the steering shaft to remove it from the
other end.

Steering
shaft

Figure SS8

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ITB11-041g

10. Install the new steering shaft in reverse order.
• The shaft end that goes towards the steering wheel is notched; it will go in only one way.
• Make sure shaft end at the steering gear assembly is aligned correctly (see Figure SS5 on page 44).
• Torque for steering gear assembly mounting bolts is:
20 – 29 N•m (2.0 – 3.0 kg-m, 14 – 22 ft-lb)
• Torque for steering shaft clamp bolts (both ends) is:
24 – 29 N•m (2.4 – 3.0 kg-m, 17 – 22 ft-lb)

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ITB11-041g

Examples (Additional Photos) of Area 1 Perforation Inspection
Perforation that IS NOT
within inspection Area 1

Area 1

Example (Additional Photo) of Area 1 Perforation Inspection

Perforation that IS NOT
within inspection Area 1

Area 1

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ITB11-041g

Example (Additional Photo) of Area 1 Perforation Inspection

Perforation is NOT within inspection
Area 1 (this IS repairable)

Area 1

Example (Additional Photo) of Area 2 Scab Corrosion Inspection
Scab corrosion IS within inspection
Area 2 (this is not repairable)
Note that the hole is elongated
Strut
shaft

Area 2

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ITB11-041g

REQUIRED SPECIAL TOOLS
Ratchet Strap (J-50836)

Each dealer will be shipped, at no charge, one Ratchet
Strap.

Additional tools can be ordered from TechMate at 1-800662-2001.

Rivet Tool (J-50835)

Each dealer will be shipped, at no charge, one Rivet Tool
(includes high pressure lubricant).

Additional tools can be ordered from TechMate at
1-800-662-2001.
CAUTION: DO NOT use power tools or impact tools
with the Rivet Tool – use hand tools only.

2:1 Dispensing Gun (J-50816)

This tool is used to dispense LORD Fusor® 108B
(structural adhesive).

Each dealer will be shipped, at no charge, one 2:1
Dispensing Gun.

Additional tools can be ordered from TechMate at
1-800-662-2001.

1:1 Dispensing Gun (Caulking Gun)

This tool is used to dispense LORD Fusor® 800EZ (seam
sealer).

Caulking guns are commonly used for application of other
automotive products. Each dealer should already have a
caulking gun as a shop tool.

33/64 Drill Bit (J-50878)

Each dealer will be shipped, at no charge, one 33/64 Drill Bit.

Additional tools can be ordered from TechMate at 1-800-662-2001.
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ITB11-041g

PARTS INFORMATION
NissaneBay logo Parts (Local PDC)
DESCRIPTION
Repair Kit – Driver Side
(Hood Ledge LH - Includes 1 repair bracket,
12 bolts, 8 nuts and 4 rivet nuts)
Repair Kit – Passenger Side
(Hood Ledge RH - Includes 1 repair bracket,
11 bolts, 6 nuts and 4 rivet nuts)
Joint Assy-STR 14mm shaft
(column upper joint – (steering shaft))
Joint-Assy STR 17mm shaft
(column upper joint – (steering shaft))

PART #

QUANTITY

F4195 – 0W00C

1, if needed

F4194-0W00A

1, if needed

48070 – 0W00A
or

1, if needed

Butyl Sealer (200 cm roll)

B6553 – 89915 (1)

Clip (spring lock for brake line mounts)

46206 – 2J00A

1, if needed (June 2001-July 2001
production only)
1 roll will service approximately
20 vehicles
2, for each strut removed

Nut (for lower strut mount)

54588 – ED00A

2, for each strut removed

Nut (for upper strut mount)

01225 – 00231

3, for each strut removed

48070--0W001

(1) Do not list this part number on the claim. It is included in Expense Codes 101 and 104.

Other Products
Expense
Code

DESCRIPTION

product # (2)

Source

QUANTITY

Self Etching Primer (DuPont
Etch Primer)

A-4119S™
(or equivalent)
051135 – 08883
(or equivalent)
422
(or equivalent)

Local DuPont
supplier
Local 3M™ supplier

1 per vehicle
(12 oz can)
1 per vehicle
(24 oz can)
1 kit will service perforations
for 8 strut/wheel housings

999MP-108BP

InfinitieBay logo Chemicals

1 cartridge will service 2
repair bracket installations

101, 103

999MP-9G000P

InfinitieBay logo Chemicals

1 cartridge for each repair
bracket installation

101

999MP-A3020P
(or equivalent)

InfinitieBay logo Chemicals

Shop Supply

--

N/A

Local source

N/A

Local source

N/A

Local source

3M Rubberized Undercoating
3M Bondo Fiberglass Repair Kit
LORD Fusor® 108B
(structural adhesive – includes 2
mixing nozzles)
LORD Fusor® 800EZ (seam
sealer)
NissaneBay logo Rust Penetrant
Disposable mixing container for
fiberglass resin (one time use)
Disposable brush for application
of fiberglass resin (one time use)
Isopropyl Alcohol

Local 3M™ supplier

1 container per side - level 2
repair
1 brush per side level 2 repair
Shop Supply

100,103
100
102

102
102
--

(2) Do not list the above product numbers on the claim. Use the corresponding Expense Code.
Local DuPont Supplier: For help finding a local source for the DuPont product listed above or obtaining an MSDS,
contact DuPont at 1-800-438-3876.
Local 3M™ Supplier: For help finding a local source for the 3M™ products listed above or obtaining an MSDS, contact
3M™ Automotive Aftermarket Division at 1-877-MMM-CARS.
InfinitieBay logo Chemicals: Order this item through the InfinitieBay logo Maintenance Advantage program:
Phone: 877-NIS-NMA1 (877-647-6621), or website order via link on dealer portal www.NNAnet.com and click on
“Maintenance Advantage-Tire/Wiper/Battery/Chemical” link. The MSDS for these chemicals will also be found on this
site.

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ITB11-041g

CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
“CM” I.D.: R1110
Program 1
CAMPAIGN ID

DESCRIPTION
Inspect Only – No Significant Rust
– No Repair Needed

OP CODE

FRT

R11100

0.2 hrs.

DESCRIPTION
Level 2 LH w/o Fiberglass Repair
and Level 1 RH

OP CODE

FRT

EXPENSE CODE

R11101

4.3 hrs.

*100, 101

Description
Replace Steering Column Upper
Only if needed
Joint (Steering Shaft)
Combination
Description
Only if needed
Replace Brake Line – One Side
Combination
Description
Only if needed
Replace Brake Master Cylinder
*Each Expense Code can only be claimed once.

Op code

FRT

R1110A

0.3 hrs.

Op code
R1110B
Op code
R1110C

FRT
0.3 hrs.
FRT
0.6 hrs.

Expense code
*006
Expense code
*006

DESCRIPTION
Level 2 LH with Fiberglass Repair
and Level 1 RH side

OP CODE

FRT

EXPENSE CODE

R11102

4.6 hrs.

*100, 101, 102

Description
Replace Steering Column Upper
Only if needed
Joint (Steering Shaft)
Combination
Description
Only if needed
Replace Brake Line – One Side
Combination
Description
Only if needed
Replace Brake Master Cylinder
*Each Expense Code can only be claimed once.

Op code

FRT

R1110A

0.3 hrs.

Op code
R1110B
Op code
R1110C

FRT
0.3 hrs.
FRT
0.6 hrs.

R1110

Repairable Program 2
CAMPAIGN ID
R1110
Combination

Repairable Program 3
CAMPAIGN ID
R1110
Combination

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Expense code
*006
Expense code
*006

ITB11-041g

12345

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TSB/Document ID: ITB11041G

Replacement Service Bulletin Number:

MFR Communication Date: 2013-12-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE

MFR Component System:

MFR Component Subsystem:


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