Classification:

Reference:

EL13-022

Date:

NTB13-067

July 3, 2013

2013 ARMADA;
COMFORT AND CONVENIENCE SETTINGS MISSING
APPLIED VEHICLE:

2013 Armada (TA60) equipped with Navigation ONLY

IF YOU CONFIRM
The “Comfort” option (comfort & convenience settings) under the Navigation’s user
configurable settings is missing from the scroll down menu, which includes:
•

Auto Interior Illumination

•

Light Sensitivity

•

Light Off Delay

•

Speed Sensing Wiper Interval

•

Selective Door Unlock

•

Intelligent Key Lock/Unlock

•

Slide Driver’s Seat Back on Exit

•

Return all Settings to Default

ACTION

Figure A

1. Follow the Service Procedure starting on page 2 to load the Re-programming Software
DVD referenced in the Parts Information on the next page.
2. Initialize and then manually configure the MULTI AV system with the setting in this
bulletin.
IMPORTANT: The purpose of "ACTION" (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire Service Procedure as it contains information that is essential
to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

1/14

PARTS INFORMATION
Re-programming software DVD
required for this procedure:
•

Each dealer has previously received
one NTB12-070/ITB12-054
Re-programming Software DVD,
free of charge, from Clarion.

•

Should you require an additional
NTB12-070/ITB12-054
Re-programming Software DVD due
to loss or damage, it can be ordered
free of charge by contacting Clarion
toll free at 1-800-347-8933.

Figure B
CLAIMS INFORMATION
Submit a Primary Operation (PO) type line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
DVD NAVIGATION – RE-PROGRAMMING

RX3TAA

ZE

32

0.6

SERVICE PROCEDURE
NOTE: This procedure will take 20-30 minutes with the ignition ON:
•

Will require the DVD to be inserted twice to complete the update before
initialization and manual configuration can be performed.

•

Before starting the procedure, make sure to attach a battery charger to the
vehicle battery and set it to a low charge rate (trickle charge).

•

Write down customer’s radio station presets and then proceed to step 1 on
page 3. (Presets may be lost during this procedure.)

Presets
1
AM
FM1
FM2
XM1
XM2
XM3
Settings Base

2

3

Treble

Fader

2/14

4

Balance

5

6

SS Volume

NTB13-067

1. Set the parking brake.
2. Turn the ignition ON and keep the transmission in Park or Neutral.
•

The Navigation start-up screen should display.

•

If the Navigation start-up screen is not displayed: turn the ignition OFF, wait 10
seconds, and then turn the ignition ON again.

3. Wait more than 1 minute.
4. Make sure there is not a disc in the CD/DVD slot (eject any disc that may be in the
CD/DVD player).
5. Load “NTB12-070/ITB12-054 Re-programming Software” DVD into the CD slot of the
audio unit.

•

If the screen in Figure 1 is displayed,
this update has already been
performed and this bulletin does not
apply.
¾ Refer to ASIST for further
diagnostic information.
¾ Remove the DVD from the CD
slot.
Figure1

•

If “Now preparing loading” shown in
Figure 2 is displayed, follow the on
screen Caution while the Navigation is
updated.

Figure 2

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NTB13-067

6. During the first part of the update
process 3 more screens will be
displayed along with a percentage of
completion (progress) bars:
•

Rewriting boot data. (Figure 3)

•

Rewriting program data (Figure 4)

•

Rewriting language data (Figure 5)
Figure 3

IMPORTANT:
Once the re-programming has started:
•

Do not eject the DVD while it is
loading.

•

Do not change the ignition position
until the DVD has been loaded.

Figure 4

Figure 5
7. When the first part of the program has
finished loading:
•

“Program loading is completed” will
be display (Figure 6).

•

The Re-programming Software DVD
will automatically eject.

8. Remove the DVD and continue to
the second part of the update in
step 9.

Figure 6

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NTB13-067

9. After the DVD is removed, the screen
in Figure 7 “Please insert disc” may
ask to reinstall the same Reprogramming Software DVD for a
second time.
•

If not, the re-programming is
complete. Proceed to step 12.

•

If so, re-insert DVD disc.
¾ At the top of the screen
“Program Loading (2nd)” will be
displayed.

Figure 7

10. “Rewriting boot data” and “Rewriting
program data” will be displayed once
the DVD is reinstalled.
IMPORTANT:

Figure 8

Once re-programming has started:
•

Do not eject the DVD while it is
loading.

•

Do not change the ignition position
until the DVD has been loaded.

Figure 9
11. After the reprogram has completed:
•

“Program loading is completed” will
be display (Figure 10).

•

The Re-programming Software
DVD will automatically eject.

•