Loading...

NHTSA ID Number: 10192205

Manufacturer Communication Number: NTB13067

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM The "Comfort" option (comfort & convenience settings) under the Navigation's user configurable settings is missing from the scroll down menu, which includes: > Auto Interior Illumination > Light Sensitivity > Light Off Delay > Speed Sensing Wiper Interval > Selective Door Unlock > Intelligent Key Lock/Unlock > Slide Driver's Seat Back on Exit > Return all Settings to Default 1. Follow the Service Procedure starting on page 2 to load the Re-programming Software DVD referenced in the Parts Information on the next page. 2. Initialize and then manually configure the MULTI AV system with the setting in this bulletin. See this bulletin for further details.


The Navigation system will restart.
Figure 10

Proceed to step 12 on next page.
5/14

NTB13-067

After Navigation has restarted
12. To confirm that the Navigation version has been successfully updated, load the DVD
into the CD slot for a third time.

If Figure 1 is displayed it indicates that the re-program has been completed, go to
step 13.

If Figure 2 is displayed, allow the update to complete (steps 6-11) and follow the on
screen instructions, then perform step 12 to confirm the re-program has completed.

13. Eject DVD.

14. Proceed to Multi AV initialization.

Perform Multi AV initialization using the vehicles on-board Systems Diagnostic
Menu.
NOTE:
• The ignition should still be ON.

1. Turn the audio system OFF.

Your vehicle may look different.
2. Put the AV system into System
Diagnostic Mode as follows:

SETTING

a. Press and hold the SETTING button.
b. While holding the SETTING button,
turn the volume control knob 40 clicks
or more.

The volume control knob can be
turned either direction.

When the system goes into the
System Diagnostic Menu, the
screen in Figure 12 will display.

Volume knob

6/14

Figure 11

NTB13-067

3. Select Confirmation/Adjustment.

Step
3

Figure 12
Scroll
arrow
4. Select Initialize Settings.

NOTE: Use the scroll arrow to find
Initialize Settings.

Step
4

Figure 13

Step
5

5. Select Accessory Number
Initialization.

Figure 14

6. Select Yes.
Step
6

Figure 15

7/14

NTB13-067

7. Select Yes.
Step
7

Figure 16

8. The screen in Figure 17 will display
while initializing.

Figure 17

9. The screen in Figure 18 will display when
initializing is complete.

Figure 18

10. Reboot the Multi AV system as follows:
a. Turn the ignition OFF.
b. Wait 10 Seconds.
c. Turn the ignition ON.

Proceed to the next page.

8/14

NTB13-067

Using C-III plus; reprogram (reconfigure) the Multi AV unit.

1. Select Re/programming Configuration.

Step
1

Figure 19

2. Check the box confirming the precautions
have been read then select Next.
Step
2

Figure 20

9/14

NTB13-067

Example
3. Use Manual Selection (Vehicle Name),
and then select correct Make, Model and
Year.

If the screen in Figure 21 does not
display, skip to step 5.

Step
3

4. Click on Select.

Step
4

Figure 21
5. Confirm correct VIN, Vehicle Name and
Model Year.
NOTE: If the VIN is not correct, the “VIN
field” in step 7 Figure 23 can be changed
to the correct VIN.

Step
5

6a. If the Vehicle Name and Model Year are
correct, select Confirm.
Step
6a

6b. If the Vehicle Name or Model Year
needs to be changed,

Figure 22

Select Change and then refer to
Figure 21 to change vehicle selection.

7. Confirm again that the VIN is correct and
then select Confirm.
NOTE: If the VIN is not correct, the VIN
Field in Figure 23 can be changed before
selecting Confirm.
Step
7

Figure 23

10/14

NTB13-067

8. After system call completes, select
MULTI AV.

Step
8

Figure 24

9. Select Manual Configuration.
Step
9

Figure 25

11/14

NTB13-067

10. Use the drop down arrows to select the values.
Grade:

Select “MODE 2” only.

Axle type:

Choose either 2WD or 4WD depending on how the vehicle is equipped.

11. Select Next.

Select MODE 2
Step 10:
Select values

Step
11

Figure 26

12/14

NTB13-067

12. Confirm correct values for items listed
and then select OK.

Step
14

13. Wait for C-III plus to transfer the
reprogramming (reconfiguration) to Multi
AV – about 1 minute or less.

14. After C-III plus finishes transferring the
reconfiguration to MULTI AV, select
Home.

Step
12

Figure 27
15. Turn the ignition OFF and wait 10 seconds.

16. Disconnect the battery charger.

17. Start the engine and let it idle while the Multi AV system reboots.

18. Use C-III plus to clear any codes from the Multi AV system.
a. Select Diagnoses (One System) > Multi AV > Self Diagnosis Results.
b. Clear any codes that are present.

19. Close the C-III plus software and disconnect the VI from the vehicle.

Make sure the Multi AV system is operational.

1. Confirm that Settings>Others>Comfort
options, under the Navigation’s user
configurable settings, are now present.

Confirm that
these settings
are now present
Figure 28

13/14

NTB13-067

2. Confirm that fan, temperature, and air flow modes can be adjusted.

3. Turn the radio ON.

4. Turn the volume knob and make sure the audio volume responds to movement of the
knob.

5. Re-enter the customer’s radio pre-sets written down from page 2.

6. The procedure is complete. Turn the ignition OFF.

14/14

NTB13-067

12

SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
289 Reviews
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an...
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool...
  • Proven Performance You Can Trust: Backed by over 10000 real...
  • Integrated Excellence, Always Up-to-Date: Featuring the...
  • Efficiency Meets Versatility: Engineered to support three...
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [2.27 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: NTB13067

Replacement Service Bulletin Number:

MFR Communication Date: 2013-07-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VEHICLE SPEED CONTROL

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABSeBay logo, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABSeBay logo Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABSeBay logo Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABSeBay logo/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABSeBay logo/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABSeBay logo Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...