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NHTSA ID Number: 10192180

Manufacturer Communication Number: NTB13054

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM: The engine of an applied vehicle stops only on the first attempt of accelerating from a stop after either of the following conditions: - The engine has been idling for 15 minutes or longer. - The vehicle was just refueled. ACTION: Confirm this bulletin applies. - Compare the vehicle's current ECM part number to those listed in Table A (see page 4). If the ECM part number does not match one listed in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.


Classification:

Reference:

EC13-007

Date:

NTB13-054

May 16, 2013

2013 ALTIMA SEDAN; ENGINE STOPS ON ACCELERATION
FROM A STOP AFTER 15 MINUTE IDLE, OR AFTER REFUELING
APPLIED VEHICLE: 2013 Altima Sedan (L33) with QR25DE (4-cyl) engine ONLY
IF YOU CONFIRM:
The engine of an applied vehicle stops only on the first attempt of accelerating from a stop
after either of the following conditions:

The engine has been idling for 15 minutes or longer.

The vehicle was just refueled.

ACTION:
Confirm this bulletin applies.
• Compare the vehicle’s current ECM part number to those listed in Table A (see
page 4).
If the ECM part number does not match one listed in Table A, this bulletin does
not apply. Go back to ASIST for further diagnostic and repair information.
If this bulletin applies, reprogram the ECM.
CLAIMS INFORMATION
Submit a Primary Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE SYM
DIA
FRT
Reprogram Engine Control
(1)
DE97AA
ZE
32
(2)
Module
(1) Reference the Repair Order and use the current ECM P/N written down in step 6 of the
SERVICE PROCEDURE as the PFP.
(2) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated FRT.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information
that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/9

SERVICE PROCEDURE

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.

Preparation for Reprogramming

Take the vehicle for a 10 minute drive in order to
meet the following Idle Air Volume Learn (IAVL)
conditions:
¾ Engine coolant temperature: 70 -100°C
(158 - 212°F)
¾ Battery voltage: More than 12.9V (At idle)
¾ Transmission: Warmed up

Figure A

NOTE:
o After ECM reprogramming is complete, you will be required to perform
Throttle Valve Closed Position, Idle Air Volume Learn (IAVL), and Accelerator
Closed Position.
o The above conditions are required for the IAVL to complete.
CAUTION:

Connect a battery charger to the vehicle battery. The vehicle battery voltage
must stay between 12.0V and 15.5V during reprogramming, or the ECM may
be damaged.

Be sure to turn OFF all vehicle electrical loads. If a vehicle electrical load
remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops
during reprogramming, the process will be interrupted and the ECM may be
damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the ECM may be damaged.

2/9

NTB13-054

1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.

2. Start C-III plus.

3. Wait for the plus VI to be recognized.

The Serial No. will display when the plus VI is recognized.

4. Select Re/programming, Configuration.

Step
3

Step
4

Figure 1

5. Follow the C-III plus on-screen instructions and navigate to the screen shown in
Figure 2 on the next page.

3/9

NTB13-054

6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).

Current P/N

Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part
Number column in Table A below.

If there is a match, this bulletin applies. Continue with the reprogramming
procedure.

If there is not a match, this bulletin does not apply. Return to ASIST for
further diagnostic and repair information.

Table A
Model

Current ECM Part Number: 23710 -

2013 Altima Sedan with
QR25DE Engine

3TA0A, 3TA0B, 3TA0C,
3TA1B, 3TA1C, 3TA1D,
3TA6A, 3TA7A, 3TA8A,
3TA6B, 3TA7B, 3TA8B,
3TY0A, 3TY1A,
3TY0B, 3TY1B,
3TY0C, 3TY1C,
3TY6A, 3TY7A, 3TY8A,
3TY6B, 3TY7B, 3TY8B

4/9

NTB13-054

7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.

NOTES:

In some cases, more than one new P/N for reprogramming is available.
¾ In this case, the screen in Figure 3 displays.
¾ Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is
no reprogramming available for this vehicle.

Figure 3

5/9

NTB13-054

8. When the screen in Figure 4 displays, reprogramming is complete.

NOTE: If the screen in Figure 4 does not display (reprogramming does not complete),
refer to the information on the next page.

9. Disconnect the battery charger from the vehicle.

10. Select Next.

Step
10

Figure 4

NOTES:

In the next steps (page 8), you will perform Throttle Valve Closed Position, Idle Air
Volume Learn, Accelerator Closed Position, and DTC erase.

These operations are required before C-III plus will provide the final reprogramming
confirmation report.

6/9

NTB13-054

ECM recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 5

If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12. 0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.

6

Figure 6

7/9

NTB13-054

11. Follow the on-screen instructions to perform the following:

Throttle Valve Closed Position

Idle Air Volume Learn (IAVL)

NOTE:
¾ Listed below are the conditions required for IAVL to complete.
¾ If IAVL does not complete within a few minutes, a condition may be out of
range.
o Engine coolant temperature: 70 -100° C (158 - 212°F)
o Battery voltage: More than 12.9V (At idle)
o Selector lever: P or N
o Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
o Steering wheel: Neutral (Straight-ahead position)
o Vehicle speed: Stopped
o Transmission: Warmed up (ATF TEMP SE less than 0.9V)

Accelerator Pedal Close Position Learning

Erase DTCs

Continue to the next page.

8/9

NTB13-054

12. When the entire reprogramming process is complete, the screen in Figure 7 will
display.

13. Verify the before and after part numbers are different.

14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.

15. Select Confirm.

Step
13

Step
14
Step
15

Figure 7

16. Close C-III plus.

17. Turn the ignition OFF.

18. Disconnect the plus VI from the vehicle.

9/9

NTB13-054

1

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TSB/Document ID: NTB13054

Replacement Service Bulletin Number:

MFR Communication Date: 2013-05-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

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