IMPORTANT SAFETY RECALL
April 2021
This notice applies to your vehicle, VIN: _____________________________________

Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety exists in certain 2021 model year
Chevrolet Express and GMC Savanna vehicles equipped with 6.6L gas engines. As a result, GM is conducting a safety
recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction
with our products.

IMPORTANT
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Your vehicle is involved in GM safety recall N202325161.
Schedule an appointment with your GM dealer.
This service will be performed for you at no charge.
Your vehicle was repaired previously for this condition under a
Technical Service bulletin. It is included in this safety recall to
ensure the positive battery cable anti-rotation trim length was
trimmed properly when the procedure in the bulletin was
performed.

Why is your vehicle
being recalled?

In certain circumstances, anti-rotation tabs on the positive battery cable terminals may
come into contact with a fuse block assembly attachment post, causing a short circuit.
Clearance between the positive battery cable anti-rotation tab and the fuse attachment
posts is small enough to allow contact in certain situations. Drivers may get a low
battery voltage warning or experience a dead battery. A short-circuit of a positive
battery cable to a fuse attachment post can cause battery drain or may lead to an
underhood fire.

What will we do?

Your GM dealer will inspect your vehicle and remove a portion of the anti-rotation tab
on both positive battery cable terminals near the engine compartment fuse block
assembly attachments. A very small percentage of vehicles may have had too much
of the tab removed during prior servicing. If this is the case for your vehicle, the
battery cable will be replaced. This service will be performed for you at no charge.
Because of service scheduling requirements, it is likely that your dealer will need your
vehicle longer than the actual service correction time of approximately 50 minutes.

What should you
do?

You should contact your GM dealer to arrange a service appointment as soon as
possible.
It is recommended that the vehicle be parked outside and not in a garage or other
structure until it is repaired.

Do you have
questions?

If you have questions or concerns that your dealer is unable to resolve, please contact
the appropriate Customer Assistance Center at the number listed below.
Division
Chevrolet
GMC
Puerto Rico – English
Puerto Rico – Español
Virgin Islands

Number
1-800-630-2438
1-866-996-9463
1-800-496-9992
1-800-496-9993
1-800-496-9994

Text Telephones (TTY)
1-800-833-2438
1-800-462-8583

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to
remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free

Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.safercar.gov. The National
Highway Traffic Safety Administration Campaign ID Number for this recall is 21V189.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the
lessee within ten days.

Maryann L. Combs
Vice President
Global Vehicle Safety
GM Recall N202325161