NHTSA ID Number: 10190123
Manufacturer Communication Number: NTB10-135H
TSB/Document Date: 2021-04-08
Summary
2011-2017 LEAF; TELEMATICS SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
Manually Enter VIN Data (if needed)
16. Select WRITE VIN (MANUAL INPUT).
Step
16
Figure 23
17. Enter the VIN.
a) Select the VIN (1ST TIME)
input field and type in the
VIN.
Step
17c
b) Select the VIN (2ND TIME)
input field and type in the
VIN again.
Step
17a
c) Select Start.
Figure 24
16/24
NTB10-135H
18. Select End.
Step
18
Figure 25
19. Is the vehicle a 2016-2017 model year?
YES: Perform “After ECU Replacement” with C-III plus and manually configure TCU
(refer to page 22 for manual configuration), and then proceed to step 20.
NO: Proceed to step 20.
20. Turn ON the TCU.
Perform the Turning ON the TCU During PDI procedure, starting on
page 4.
21. Sign in to TCU with customer’s User ID and Password:
2011-2015 LEAF first press the Zero Emission button (Figure 26) on the
Multifunction Control Panel.
2016-2017 LEAF first select Settings on the touch screen (Figure 27).
Settings
button
Zero Emission
button
2011-2015 LEAF
2016-2017 LEAF
Figure 26
Figure 27
17/24
NTB10-135H
22. Select CARWINGS or NissanConnect Services:
2011-2015 LEAF select CARWINGS (Figure 28) and then CARWINGS
Settings.
2016-2017 LEAF scroll to screen 2 and then select NissanConnect Services
(Figure 29).
Select
Select to
scroll screen
Select
2016-2017 LEAF
2011-2015 LEAF
Figure 28
Figure 29
23. Select Sign in.
Charging Messages
Step
22
2016-2017 LEAF
2011-2015 LEAF
Figure 30
Figure 31
24. Select Send ID and password to resend the NissanConnect EV/CARWINGS User ID
and Password.
NOTE: The NissanConnect EV/CARWINGS User ID and Password already should be
entered into the fields. If these fields are blank, perform the After A/V Control Unit
Replacement - Enter NissanConnect EV/CARWINGS User ID and Password
procedure, starting on page 19.
Send ID and password
Step
23
XXXXXX
XXXXXX
2016-2017 LEAF
2011-2015 LEAF
Figure 32
Figure 33
18/24
NTB10-135H
After A/V Control Unit Replacement - Enter NissanConnect EV/CARWINGS User ID
and Password
NOTE:
During this process, the vehicle owner must enter the
NissanConnect EV/CARWINGS User ID (PIN) and Password into
the new A/V Control Unit. This step is necessary to finalize the repair.
The owner was provided with the NissanConnect EV/CARWINGS User ID and
Password during the initial NissanConnect EV/CARWINGS registration.
The NissanConnect EV/CARWINGS User ID and Password are different from the
www.nissanusa.com/nowners/ account User ID and Password. Make sure the owner
understands which User ID and Password is being requested.
If the owner cannot remember the NissanConnect EV/CARWINGS User ID and
Password, inform them it can be viewed in the Manage Account area at
www.nissanusa.com/nowners/.
The NissanConnect EV/CARWINGS User ID and Password input fields are case
sensitive. Make sure the owner takes note of which letters of the User ID and
Password are lowercase and which are uppercase.
The NissanConnect EV/CARWINGS services will not function until the
NissanConnect EV/CARWINGS User ID and Password are entered into the
navigation system.
1. Sign in to TCU with customer’s User ID and Password:
2011-2015 LEAF first press the Zero Emission button (Figure 34) on the
Multifunction Control Panel.
2016-2017 LEAF first select Settings on the touch screen (Figure 35).
Settings
button
Zero Emission
button
2011-2015 LEAF
2016-2017 LEAF
Figure 34
Figure 35
19/24
NTB10-135H
2. Select CARWINGS or NissanConnect Services:
2011-2015 LEAF select CARWINGS (Figure 36) and then CARWINGS
Settings.
2016-2017 LEAF scroll to screen 2 and then select NissanConnect Services
(Figure 37).
Select
Select to
scroll screen
Select
2016-2017 LEAF
2011-2015 LEAF
Figure 36
Figure 37
3. Select Sign in.
Charging Messages
Step
3
2016-2017 LEAF
2011-2015 LEAF
Figure 38
Figure 39
4. Have the owner enter the NissanConnect EV/CARWINGS User ID and Password
(Figure 40 and Figure 41).
Touch the input fields one at a time to enter the information using the onscreen
keyboard.
The input fields are case sensitive. Example: “HpcWnYE” must be entered as
“HpcWnYE” not “HPCWNYE” or “hpcwnye”.
Step
5
XXXXXX
XXXXXX
XXXXXX
XXXXXX
2016-2017 LEAF
2011-2015 LEAF
Figure 40
Figure 41
20/24
NTB10-135H
5. Select Send ID and password to resend the NissanConnect EV/CARWINGS User ID
and Password.
Send ID and password
Step
5
XXXXXX
XXXXXX
2016-2017 LEAF
2011-2015 LEAF
Figure 42
Figure 43
21/24
NTB10-135H
Manual TCU Configuration (2016-2017 model years only)
1. Select Re/programming, Configuration.
Step
1
NOTE: Screen shots for steps 2-4 not
shown.
Figure 44
2. Read the precautions on C-III plus screen
and then select Next.
3. Select LEAF and 2016 or 2017 model
year.
4. Select Select and then Confirm.
Step
5
5. Select TELEMATICS.
Figure 45
Step
6
6. Select After ECU Replacement.
Figure 46
22/24
NTB10-135H
7. Select Manual selection.
Step
7
Figure 47
8. Select 28277-4NP0A.
Step
8
9. Select Next.
Step
9
Figure 48
10. Select OK.
11. Proceed to step 21 on page 17 to sign in
to TCU with customer’s User ID and
Password.
Step
11
Figure 49
23/24
NTB10-135H
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
December 23, 2010
NTB10-135
January 5, 2011
NTB10-135A
Bulletin amended to add note about disengaging
C-III plus card adapter if screen options grayed out
December 22, 2011
NTB10-135B
Bulletin amended to include 12MY vehicles
September 23, 2013
NTB10-135C
Bulletin amended to include 13MY vehicles
January 29, 2015
NTB10-135D
November 11, 2015
NTB10-135E
Bulletin amended to include 14&15MY and update
some screen captures
Amended to add 2016 model year and update
Figures
December 10, 2015
NTB10-135F
Amended to included configuration for 2016 TCU
January 17, 2018
NTB10-135G
APPLIED VEHICLES section has been revised
March 10, 2021
NTB10-135H
Classification number updated
Original bulletin published
24/24
NTB10-135H
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: NTB10-135H
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford
, for Lincoln
, and for Mazda
ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




