NHTSA ID Number: 10189896
Manufacturer Communication Number: KC-400
TSB/Document Date: 2021-04-05
Summary
FSB 284-070 DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement
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Content creation stages KC-274
Mack
Chassis - Vehicles Equipped With A Vertical
Selective Catalytic Reduction (SCR) System Diagnostic Trouble Codes ( DTC ) P1031 With
Possible P24DA Lighting The Malfunction Indicator
Lamp ( MIL ) - US17+OBD16 (GHG17, Common Rail
Fuel System) Emi
Internal Content
DO NOT Replace the PM sensor for P1031 and/or P24DA on
vehicles con gured as described above prior to performing the
steps below.
Verify the chassis emissions level
- Details can be found in the Product Details box on the Product
tab in PTT as seen below:
Review the Detailed Status Information for the relevant code on
the DTC Readout.
Once the chassis is con rmed to be US17+OBD16 or US17+OBD18:
Software improvements have been made that address this DTC.
UI
; LiveThere
are two documents that should be reviewed:
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1. Product Improvement PI0883 Engine Control Module (ECM)
and Aftertreatment Control Module (ACM), Software Updates
was released July 2018. This product improvement should
appear under the Campaigns section of the Product screen of
Premium Tech Tool (PTT) when rst connecting to the vehicle.
Applicability to this campaign should be checked rst.
- The Service Program document can be found on the
dealer Mack Trucks eMedia.
• Note: There will be a prompt to sign in to the Trucks
Dealer Portal site if necessary.
• Searching for PI0883 will return a link to the bulletin.
- If the PI applies to the product it is not necessary to
proceed to the Field Service Bulletin below.
2. Field Service Bulletin FSB 284-067 Engine Control Module
(ECM) and Aftertreatment Control Module (ACM),
Reprogramming has been released and should be reviewed if
the Product Improvement does not apply to the vehicle.
- The FSB document can be found on Mack Trucks eMedia or
under the Service tab in Impact.
• Searching for 284-067 will return a link to the document
in either application.
3. If either of the above documents applied and there are no
other issues present, the vehicle should be released when
software updates have been completed.
If software is current according to the bulletin, refer to CBR
Solution CBR-193 for more information.
If other symptoms or related codes are present, normal
diagnostics will need to be performed to determine the cause.
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Tags
k00527512
p103100
p1031
p1031-00
p24da-00
p24da00
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3/3
3/31/2021
Content creation stages KC-193
Mack Chassis - Particulate Matter (PM) Sensor
Diagnostic Trouble Codes (DTC) Illuminating The
Malfunction Indicator Lamp (MIL); Tech Tip TT-0142016 - US14+OBD16, US17+OBD16 And Newer
Emissions, Common Model Year 2017 And Newer
- To Be Used For EVERY
Internal Content
This Solution is relevant regardless of previous visits
and sensor replacements. At this time, multiple
sensor failures are not uncommon, regardless of
how new the sensor is. The same procedure should
be followed for every instance.
PLEASE NOTE: Instructions have been updated as of
20 June 2019. If diagnostics indicate that sensor
replacement is required, please follow FSB 284 - 068
Exhaust Particulate Sensor, Repair ( 2016 ) or FSB 284
- 069 ( 2017 ) Exhaust Particulate Sensor, Repair. An
eService case is not required
Precautions
1. The PM sensor is a smart sensor (12V supply and CAN lines) with
an orientation tab as seen below:
Installation torque of 50
Nm +/- 5 Nm
;
Live UI
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2. PM sensors need to be handled carefully. Dropping them most
likely results in permanent damage to the sensor. Keep cap on the
sensor until ready to install the sensor to avoid any contamination.
3. NEVER (DO NOT) apply anti-seize to install the PM sensor. If for
some reason someone applied it before this repair, thoroughly clean
the threads and sealing surfaces while replacing the sensor.
4. A removed PM sensor should be capped immediately (cap from
replacement sensor) and packaged carefully, if returning to warranty
or investigation purposes.
Repair
IMPORTANT:
• If a chassis arrives with a derate warning active, the PM sensor
is not the source of the derate and there is a separate existing
issue.
• Prior to installing a new sensor for any of the steps below,
gently shake the sensor and ensure it does not rattle. If noise is
heard, another sensor should be used.
1. Verify the chassis emissions level
- Details can be found in the Product Details box on the Product
tab in PTT as seen below:
• For US17+OBD16 (Common Rail Fuel System) Chassis setting
DTCs P24DA or P1031 ONLY:
- Software improvements have been released to address this code.
UI
; LiveRefer
to CBR Solution CBR-274.
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• For US17+OBD16 Chassis setting any other codes for the PM
Sensor, Proceed with instructions below.
• For US14+OBD16 (Commonly 2017 model year): Proceed with
instructions below.
2. Check the DTC Status
Only troubleshoot PM sensor faults if the fault is Active or
Con rmed as shown below.
3. Follow the set of instructions for the relevant DTC(s):
• P1033, P1034, P24D0 or U02A3 fault codes (Con rmed or Active)
- These PM sensor fault codes require connections and wiring
harness checks for power supply and CAN communications. Repair
can be veri ed with just KEY ON as diagnostics run immediately.
- If wiring harness and connections check isolates the problem
to the sensor:
1. Remove the sensor from the exhaust.
2. Obtain a new sensor. Gently shake the new sensor to ensure
it does not rattle.
NOTE: A sensor that rattles should not be installed.
3. Install the new sensor.
4. Clear the DTCs and release the vehicle.
1. Replace the PM sensor with the latest part. Gently shake the
new sensor to ensure it does not rattle.
NOTE: A sensor that rattles should not be installed.
2. Update the Engine Control Module (EMS) software and
clear all codes.
3. Release the vehicle.
- If the PM sensor is the current part number:
; Live UI 1. Verify that the EMS software is current.
https://volvo-trkna-prod1.pegacloud.net/prweb/PRAuth/app/VolvoKM_/iNPUIKpeinqPJi2G0hH930k43USdE1gb*/!TABTHREAD3?pyActivity=%40basec…
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2. Remove the sensor from the exhaust.
3. Obtain a new sensor. Gently shake the new sensor to ensure
it does not rattle.
NOTE: A sensor that rattles should not be installed.
4. Install the new sensor.
5. Clear the DTCs and release the vehicle.
• All other PM sensor fault codes (Con rmed or Active)
P24B3, P24AF, P2AB0, P24B1, P24B0, P24DA, P24B7, P24B5, P24D1,
P24FC, P24AE, P24B4, and P1032. (Highlighted are common faults).
1. Verify that the EMS software is current.
2. Remove the sensor from the exhaust.
3. Obtain a new sensor. Gently shake the new sensor to ensure it
does not rattle.
NOTE: A sensor that rattles should not be installed.
4. Install the new sensor.
5. Clear the DTCs and release the vehicle.
Tags
k59554255
p1031
p1032-00
p1033-00
p1034-00
p249c-00
p24ae-13
p24af-00
p24b0-00
p24b1-00
p24b3-13
p24b4-92
p24b5-00
p24b7-00
p24d0-00
p24d1-00
p24da-00
p24fc-00
; Live UI
p103300
p103400
p2ab0-47
p249c00
p103200
p24ae13
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p24af00
p24b000
p24b100
p24b313
p24b492
p24b500
p24b700
p24d000
p24d100
p24da00
p24fc00
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p2ab047
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5/5
IMPACT 4.07.110
3/31/2021
(June 2018)
Information
Software updates with enhancements are available for the engine control module (ECM) and aftertreatment control
module (ACM) for VOLVO D11, D13 and D16 engines on OBD2017 and OBD2018 vehicles built from January 1, 2017
to March 01, 2018.
Follow the reprogramming procedure in the following order as outlined in this document:
ECM reprogramming
ACM reprogramming
The software updates address the following Diagnostic Trouble Codes (DTCs):
P0420 – Catalyst System Efficiency Below Threshold
P02FA – Diesel Intake Air Flow Position Sensor Minimum / Maximum
P24DA – Particulate Matter Sensor Exhaust Sample Error Bank 1
P009E – Fuel Pressure Relief Control Performance / Stuck Off
P0471 – Engine Exhaust Back Pressure Circuit Range/Performance
P1031 – Particulate Matter Sensor Clogged Tip
Check the current main software for ECM and ACM to determine the action required as shown in the table below.
Action Required
ECM
Main Software
Action Required
D11 / D13
Equal or Less Than
23080716
Update to Latest
Software
D16
Equal or Less Than
22825014
Update to Latest
Software
ACM
Main Software
Action Required
D11 / D13
/ D16
Equal or Less Than
23004689 (D11)
22883002 (D13)
22825000 (D16)
Update to Latest
Software
Required Tools
Premium Tech Tool (PTT) version 2.06.35 or higher
VOCOM Diagnostic Connector 88890304
Communication Interface 88890300
Note: Using other interfaces may affect programming speed.
Note: Check Premium Tech Tool version by clicking on Help tab and then click on “About Tech Tool”.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
2/7
IMPACT 4.07.110
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Software Update Procedure
You must read and understand the precautions and guidelines in Service Information, group 20, "General Safety
Practices, Engines" before performing this procedure. If you are not properly trained and certified in this procedure, ask
your supervisor for training before you perform it.
Danger
Do not attempt to repair or service this vehicle without having sufficient training, the correct service literature
and the proper tools. Failure to follow this could make the vehicle unsafe and lead to serious personal injury or
death.
1. Park the vehicle on a level surface.
2. Apply the parking brake.
3. Place the transmission in neutral or park.
4. Install the wheel chocks.
5. Connect Premium Tech Tool (PTT) to the vehicle diagnostics connector using the 16 pin OBD cable 88890304
and Communication Interface 88890300. Connect the PC to a functional LAN or modem connection and a 120
Volt AC source.
6. Turn the ignition switch “ON”.
7. Log in to PTT and Identify Vehicle is displayed.
8. Once the vehicle has been identified, enter the Work Order Number information, then click Start Work.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
3/7
IMPACT 4.07.110
3/31/2021
9. From the Main Menu select Program and then Program Electronic Control Unit 1700-08-03-39. Then click Start.
10. Select Engine Control Module (EMS).
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
4/7
IMPACT 4.07.110
3/31/2021
11. Select Program to update the ECM with the latest software.
12. Certain conditions must be met to continue with programming: battery voltage above 10v, parking brake applied,
and ignition key in ON position with engine not running. When all conditions have been met, click Continue to
proceed with programming.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
the Volvo Group
The information contained herein is current at the time of its original distribution, but is subject to change. The reader is advised that printed copies are uncontrolled.
5/7
IMPACT 4.07.110
3/31/2021
13. Select “I accept” to agree to the terms and press continue to proceed.
Note: In the United States and Canada, the programing is NOT chargeable. An invoice will not be generated.
Copyright to this documentation belongs to the Volvo Group. No reproduction, copying, change, amendment or other similar disposal is entitled without prior written consent by
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If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: KC-400
Replacement Service Bulletin Number:
MFR Communication Date: 2021-03-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, DIESEL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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