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NHTSA ID Number: 10189647

Manufacturer Communication Number: BS5037E

TSB/Document Date: 2021-04-02


Summary

Quality issue identified by ZF on 20 screws used for rear axle flange shaft connection. The rework shall be done within next scheduled maintenance or service work.


BS5037E

SERVICE BULLETIN
REFERENCE:

Nova BuseBay logo Manuals

SECTION:

05: Rear Axle

RS NO:

MQR 7621-2254

APPLICATION DEADLINE: 2022JN06
CLAIM REFERENCE NUMBER: WB-5037

EFFECTIVE IN PROD.: LD39 (2020OC)

SUBJECT:

ZF Rear Axle AV133

JUSTIFICATION:

Quality issue identified by ZF on 20 screws used for rear axle flange shaft connection.
The rework shall be done within next scheduled maintenance or service work.

LEVEL

1

DIRECT CHARGES

DESCRIPTION

Change the 20 potentially defect screws on the flange shaft
connection.

2

TIME

LABOUR

MATERIAL

Nova BuseBay logo

Nova BuseBay logo

1.5 h

MATERIAL
QTY

PART NO

REV.

DESCRIPTION

REPLACES PART N°

N8904440

na

TORX SCREW M18 x 1.50 x 45.0

LEVEL 1

20
LEVEL 2

Materials will be available within 63 days once your order has been placed.
o r d e r, p l e a s e c o n t a c t P r e v o s t P a r t s b y p h o n e a t 1 ‑ 8 0 0 ‑ 7 7 1 ‑ 6 6 8 2 o r b y e m a i l
prevostparts.commandes@volvoeBay logo.com. Specify document number, quantity of parts required and shipping address.

To
at

DISPOSAL OF PARTS
REMOVED PARTS ARE:

DISCARDED
*

RETAINED

Yes

* Dispose of the unused parts and the defective parts in
accordance with local environmental standards in effect.

REVISION HISTORY
REV.

DATE

NR

2021MR05

APPROVED BY:
NQF772001 VERSION 3

CHANGE DESCRIPTION

Initial release

Jean-Nicolas Fournier

WRITTEN BY

Annie St-Jacques
Digitally signed by Jean-Nicolas Fournier
DN: cn=Jean-Nicolas Fournier, o=Nova BuseBay logo, email=jeannicolas.fournier@volvoeBay logo.com, c=CA
Date: 2021.03.08 08:25:32 -05'00'

PAGE 1 OF 4

SERVICE BULLETIN
CLIENT

ORDER

ROAD NUMBER

BS5037E

VIN (2NVY/4RKY...)

FROM

TO

FROM

TO

QTY

Ann Arbor Area Transportation Authority Michigan AAATA

LD05

2000

2000

L82J9L9777669

L82J9L9777669

1

Brampton Ontario

LD18

2007

2010

L82J5L3752614

L82J5L3752617

4

Brampton Ontario

LD18

2014

2024

L82J5L3752621

L82J5L3752631

11

Cape Breton NovaeBay logo Scotia

LD22

N/A

N/A

L82J7L3752632

L82J7L3752632

1

CHARM city Baltimore - Maryland

LD37

1910234

1910239

L82JXL9777745

L82J3L9777750

6

Grand River Transit Ontario - GRT

LD19

22001

22031

L82J9L3752633

L82JXL3752723

31

Maryland Transit Authority - MTA

LC27

20011

20011

L82JXL9777639

L82J4L9777639

1

Maryland Transit Authority - MTA

LC28

20032

20036

S92J5L9777628

S92J3L9777662

5

Maryland Transit Authority - MTA

LC28

20038

20055

S92J5L9777664

S92J3L9777683

18

Maryland Transit Authority - MTA

LC28

20057

20062

S92J5L9777685

S92J3L9777690

6

Maryland Transit Authority - MTA

LC28

20069

20069

S92J5L9777709

S92J3L9777709

1

Ottawa - Carleton Regional Transit Co. - O.C. metrolinx

LD21

4776

4830

L82J5L3752662

L82J3L3752756

55

Ottawa - Carleton Regional Transit Co. - O.C. metrolinx

LD51

4831

4841

L82J4L9777711

L82J1L9777721

11

Ottawa - Carleton Regional Transit Co. - O.C. metrolinx

LD51

4847

4847

L82J4L9777727

L82J1L9777727

1

Ottawa - Carleton Regional Transit Co. - O.C. metrolinx

LD51

4849

4849

L82J4L9777729

L82J1L9777729

1

RMA World wide chauffeured Transportation

LC98

N/A

N/A

L82J6L9777693

L82J7L9777704

12

Strathcona County Transit Edmonton Alberta

LD20

2031

2035

L82J3L3752742

L82J0L3752746

5

Whitehorse Yukon

LD31

N/A

N/A

L82J2L3752747

L82J4L3752748

2

PAGE 2 OF 4
NQF772001 VERSION 3

SERVICE BULLETIN

BS5037E

WARNING

FOLLOW YOUR INTERNAL SAFETY PROCEDURES.

PROCEDURE
NOTE

The following procedure is provided by ZF. Nova BuseBay logo cannot be held responsible for its content.

1.1.

Locate the 20 screws installed on flange shaft connection (Figure 1). There are 10 screws per wheel.

Flange shaft

Screws

Figure 1 - Flange shaft screws location

1.2.

Loosen bolted connection of the flange shaft and remove the screws. Note: Do no pull flange shaft out of axle.

1.3.

Install new Torx screws N8904440 and tighten to required torque of 325 ft-lb (440 N∙m).

1.4.

The vehicle can return in service.

PAGE 3 OF 4
NQF772001 VERSION 3

BS5037E

SERVICE BULLETIN
ANNEX

Torx screws potential issue at AV133 flange shaft connection
Scope of rework
Important: Observe safety related and work instructions as described in AV-133 repair manual no.
4472.751.101c
Step 1:
To avoid shaft turning during removal or installation of the screws, lock the wheel head as described in repair manual. This is
only necessary for axles not installed in the vehicle. For axles already installed in the vehicle, the weight of the vehicle is
sufficient.

CONFIDENTIAL AND PROPRIETARY:
This copyrighted document is the property of the ZF Group. This document and the information contained herein are disclosed in confidence and may not be copied, disclosed to others, or used for any purpose, without the prior written consent of the ZF Group. © ZF Friedrichshafen AG, 2020

2021-01-25 | TUQX | AV133 Suspect screws at flange shaft connection

ZF confidential

© ZF FriedrichshafenAG

10

Torx screws potential issue at AV133 flange shaft connection
Scope of rework
Step 2:
Loosen bolted connection of the flange shaft and remove the screws. Note: Do not pull flange shaft out of axle

Step 3:
Install new Torx screws and tighten to required torque of 440 Nm

CONFIDENTIAL AND PROPRIETARY:
This copyrighted document is the property of the ZF Group. This document and the information contained herein are disclosed in confidence and may not be copied, disclosed to others, or used for any purpose, without the prior written consent of the ZF Group. © ZF Friedrichshafen AG, 2020

2021-01-25 | TUQX | AV133 Suspect screws at flange shaft connection

ZF confidential

© ZF FriedrichshafenAG

11

PAGE 4 OF 4
NQF772001 VERSION 3

1

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TSB/Document ID: BS5037E

Replacement Service Bulletin Number:

MFR Communication Date: 2021-03-08

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: WHEELS

MFR Component System:

MFR Component Subsystem:


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